I love Madison Kitchen! The staff is always so friendly and even quickly learned my name! I've enjoyed everything I've eaten there. I especially appreciate the pastries, there's such a variety of options with new and different treats seemingly every day! It's hard to stop myself from making a daily visit.
Food: 5
Service: 5
Kallie Lawson
Great coffee, wonderful outdoor atmosphere, fantastic baristas. We visited in October and only popped in to get americanos, but I was struck by how friendly the service was. Eliza was our barista and she was so welcoming and pleasant to talk with. She was all smiles, very knowledgeable about coffee and went the extra mile - would return just to see be served by Eliza again.
Atmosphere: 5
Food: 5
Service: 5
Matthew Everson
The best coffee I have had in awhile! I got a doppio espresso and it was sweet and creamy, no bitterness at all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Sandwich
Chris Sorensen
I get breakfast & lunch here at least once a week. Great staff, great service & great sandwiches!
Sadly I can’t help but agree with previous reviews that customers are a “bother” to the staff who are so not friendly, and openly so, not even trying to disguise their irritability. Admittedly we arrived as they were closing & they did still offer to oblige our coffee request, yet with the grump of a grizzly bear - very off-putting if we, as international visitors, might have considered returning ?
Helen F.
The food is good, but not great. I've got to tell you customer service is condescending politeness. The superiority complex of the owner and staff is sad. They don't listen. They apologize to get rid of you - but do not truly mean it. I just got off the phone with an employee, and while the conversation wasn't awful, I felt like she didn't have the power to go ahead and just say, I'm so sorry, let us replace those sandwiches the next time you come in. In the end that is what we agreed upon but I decided when I got off the phone I've had too many mistakes with things I've ordered and the lack of caring by whomever I talked with so I called back to talk to a manager. When I asked for a manager the person said, I can help you. That's it, no Hi, I'm the owner and I would love to talk with you. I started to tell her about my experience and about how I thought their customer service was, and she interrupted me, saying well I was listening in on that conversation and my employee did nothing wrong and her customer service was fine. Whether she thought that or not I AM THE CUSTOMER, and isn't the CUSTOMER the one you want to make happy? I already was getting my sandwiches replaced b/c of their mistakes, but I thought it would be the right thing to do to call back and talk to a manager to let them know how I felt after the fact. I was just trying to call back to give them some feedback for a customer who doesn't frequent their establishment daily but does frequent it multiple times a month. They don't know me by name and I do feel that their customer service is lacking. When a customer walks away for whatever reason and doesn't feel great about the experience it's a manager/owner's job to listen. I wasn't yelling, or using bad language at all. I was calmly trying to convey my experience and I just got talked over and interrupted and in the end a false apology. They are overpriced, and there isn't anywhere else in Madison Park so that is where you go. I wish someone else would come in and show them how it's supposed to be done. I will not spend money at this establishment. They just lost me as a customer. But frankly, I don't think they care.
J G
The breakfast sandwich and the chocolate chips cookies are awesome. So is the salad bar.
The food was great it was so delicious. The service is really fast and the staff was really nice. The chairs are really comfortable their is no extra crumbs on the table it is really clean. Definitely recommend Madison Kitchen
Marie V
It is nice having a salad and sandwich shop in the neighborhood. I used to grab lunch here often. Unfortunately the quality of the food and service have taken a nosedive in the last couple years. I ordered the BLATT many times to go and would get home and open the sandwich and there was always something missing, the bacon, avocado… one time there was one piece of lettuce the size of my thumb and they never cut the sandwich evenly so I would have a 3/4 which all the meat and the rest just bread. For the price I expect more. I agree with the woman regarding the Asian noodle salad, used to be delicious, now tasteless and the selection of pastries is not as good either.Before the remodel, when they moved the seating outside this was a great place. Now, I would definitely look elsewhere for lunch.
Atmosphere: 1
Food: 2
Service: 2
Monica I.
I've been coming here for years and the breakfast was always amazing. Three times in a row now the eggs are over cooked and they didn't add avocado even though they are charging me extra for it. The people working there used to be truly amazing. They were charming and genuinely friendly. Now this place is staffed with condescending politeness. But the food is most important, please just get that right!
Used to really enjoy coming here and just don't anymore. Staff is all turned over, which happens. They were cordial but not how the previous team was. Never was crazy about dining all being forced outside. Too many dog owners that think everyone loves their animals as much as they do. Not the restaurant's fault but with no indoor dining, the only option is outside. Always running out of baked goods by 10:00. It's a pass now, I just opt for Starbucks.
Kendyl T.
What a cute place!!! Loved the inside and all it had to offer. The staff was super helpful and they have a rotating menu with items behind the glass to take home. They were quick with taking orders and their coffee was delicious. Would definitely come back if the opportunity presented itself.
Kari Mooring
Wish I had gotten a better picture of the pasties because they were excellent and this picture doesn’t do it Justice.The doughnuts were warm from the oven and delicious. The lemon poppyseed scone was so tasty and light. We had a lemonade and a cortado. I asked the barista how she made the cortado and she explained it to me and was very knowledgeable. Will be back again!
Kirk Koenigsbauer
Generally it's a reliable spot, but got the heel of the bread on a sandwich today. Clearly not a tragedy, but who wants the heel?
Central Coast Critics C.
One of the best coffee shops in the area! I've traveled all over the country, this place makes you feel right at home. Very professional and could not ask for better service. First day I was here, Ali and Jess were working. These ladies make an awesome team among with the crew in the back. The one place on my trip I did not mind spending all my money. This place is the best way to start your day, all the food is made to order with fresh ingredients. If I ever win the lottery, I want to purchase this place. I was hooked on the cookies and the deli. Best café latte ever. Keep up the good work and I'll be back
I love Madison Kitchen! The staff is always so friendly and even quickly learned my name! I've enjoyed everything I've eaten there. I especially appreciate the pastries, there's such a variety of options with new and different treats seemingly every day! It's hard to stop myself from making a daily visit.
Food: 5
Service: 5
Great coffee, wonderful outdoor atmosphere, fantastic baristas. We visited in October and only popped in to get americanos, but I was struck by how friendly the service was. Eliza was our barista and she was so welcoming and pleasant to talk with. She was all smiles, very knowledgeable about coffee and went the extra mile - would return just to see be served by Eliza again.
Atmosphere: 5
Food: 5
Service: 5
The best coffee I have had in awhile! I got a doppio espresso and it was sweet and creamy, no bitterness at all!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Sandwich
I get breakfast & lunch here at least once a week. Great staff, great service & great sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Just Chocolate Chip Cookies, Scone, Breakfast Sandwich, Muffin, Meatloaf, Cookie
Sadly I can’t help but agree with previous reviews that customers are a “bother” to the staff who are so not friendly, and openly so, not even trying to disguise their irritability. Admittedly we arrived as they were closing & they did still offer to oblige our coffee request, yet with the grump of a grizzly bear - very off-putting if we, as international visitors, might have considered returning ?
The food is good, but not great. I've got to tell you customer service is condescending politeness. The superiority complex of the owner and staff is sad. They don't listen. They apologize to get rid of you - but do not truly mean it. I just got off the phone with an employee, and while the conversation wasn't awful, I felt like she didn't have the power to go ahead and just say, I'm so sorry, let us replace those sandwiches the next time you come in. In the end that is what we agreed upon but I decided when I got off the phone I've had too many mistakes with things I've ordered and the lack of caring by whomever I talked with so I called back to talk to a manager. When I asked for a manager the person said, I can help you. That's it, no Hi, I'm the owner and I would love to talk with you. I started to tell her about my experience and about how I thought their customer service was, and she interrupted me, saying well I was listening in on that conversation and my employee did nothing wrong and her customer service was fine. Whether she thought that or not I AM THE CUSTOMER, and isn't the CUSTOMER the one you want to make happy? I already was getting my sandwiches replaced b/c of their mistakes, but I thought it would be the right thing to do to call back and talk to a manager to let them know how I felt after the fact. I was just trying to call back to give them some feedback for a customer who doesn't frequent their establishment daily but does frequent it multiple times a month. They don't know me by name and I do feel that their customer service is lacking. When a customer walks away for whatever reason and doesn't feel great about the experience it's a manager/owner's job to listen. I wasn't yelling, or using bad language at all. I was calmly trying to convey my experience and I just got talked over and interrupted and in the end a false apology. They are overpriced, and there isn't anywhere else in Madison Park so that is where you go. I wish someone else would come in and show them how it's supposed to be done. I will not spend money at this establishment. They just lost me as a customer. But frankly, I don't think they care.
The breakfast sandwich and the chocolate chips cookies are awesome. So is the salad bar.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Salad Trio, Quiche, Salads
The food was great it was so delicious. The service is really fast and the staff was really nice. The chairs are really comfortable their is no extra crumbs on the table it is really clean. Definitely recommend Madison Kitchen
It is nice having a salad and sandwich shop in the neighborhood. I used to grab lunch here often. Unfortunately the quality of the food and service have taken a nosedive in the last couple years. I ordered the BLATT many times to go and would get home and open the sandwich and there was always something missing, the bacon, avocado… one time there was one piece of lettuce the size of my thumb and they never cut the sandwich evenly so I would have a 3/4 which all the meat and the rest just bread. For the price I expect more. I agree with the woman regarding the Asian noodle salad, used to be delicious, now tasteless and the selection of pastries is not as good either.Before the remodel, when they moved the seating outside this was a great place. Now, I would definitely look elsewhere for lunch.
Atmosphere: 1
Food: 2
Service: 2
I've been coming here for years and the breakfast was always amazing. Three times in a row now the eggs are over cooked and they didn't add avocado even though they are charging me extra for it. The people working there used to be truly amazing. They were charming and genuinely friendly. Now this place is staffed with condescending politeness. But the food is most important, please just get that right!
Restaurantji Recommends
Used to really enjoy coming here and just don't anymore. Staff is all turned over, which happens. They were cordial but not how the previous team was. Never was crazy about dining all being forced outside. Too many dog owners that think everyone loves their animals as much as they do. Not the restaurant's fault but with no indoor dining, the only option is outside. Always running out of baked goods by 10:00. It's a pass now, I just opt for Starbucks.
What a cute place!!! Loved the inside and all it had to offer. The staff was super helpful and they have a rotating menu with items behind the glass to take home. They were quick with taking orders and their coffee was delicious. Would definitely come back if the opportunity presented itself.
Wish I had gotten a better picture of the pasties because they were excellent and this picture doesn’t do it Justice.The doughnuts were warm from the oven and delicious. The lemon poppyseed scone was so tasty and light. We had a lemonade and a cortado. I asked the barista how she made the cortado and she explained it to me and was very knowledgeable. Will be back again!
Generally it's a reliable spot, but got the heel of the bread on a sandwich today. Clearly not a tragedy, but who wants the heel?
One of the best coffee shops in the area! I've traveled all over the country, this place makes you feel right at home. Very professional and could not ask for better service. First day I was here, Ali and Jess were working. These ladies make an awesome team among with the crew in the back. The one place on my trip I did not mind spending all my money. This place is the best way to start your day, all the food is made to order with fresh ingredients. If I ever win the lottery, I want to purchase this place. I was hooked on the cookies and the deli. Best café latte ever. Keep up the good work and I'll be back