Only uncomfortable wooden chairs. The interior felt like a cheap fast food place, not like Starbucks used to be. Not a great experience to drink a coffee there. I won't come back.
Atmosphere: 1
Food: 4
Service: 4
True
They used to be nice here. The tables (are very filthy most of the time and in desperate need of replacing, as are the booths.) it just doesn't feel clean. And she her mgr doesn't seem to care at all when the CUSTOMER goes and says "could I please get a paper towel to clean the table and chair?" The mgr actually hands them one. (😂)like it's the poor customer's job!
"Grimy" is the perfect description. It just feels dirty and run down. Partly due to this specific mgr for the last year or so (she /her , glasses shorter brown hair petitish) is really rude and abrupt to customers and another similar male version (he /him, it's SO SEATTLE lol, who is one of her lead barristas is also dismissive, gaslights or ignores some customers then have their own FAVORITES).
OK (Time to clean house as these two appear to be besties and they definitely DON'T represent the Starbucks customer friendly that we've known and grown to love!)
The GREAT PART about this store, is the spectacular location! They community is pretty nice and actually put up w the bad customer service. And they deserve better!
It's really quite lovely, situated in the Green lake neighborhood, which is why it does get a lot of RAVE reviews. But seriously, the company has let the interior get really run down in. Starbucks needs to fire and hire a new fresh new management team and bring in a new feeling of warmth and happy. Btw it wouldn't hurt to mix it up and put in a few super nice experienced OVER 35 year old employees. Know what I mean?
Since there aren't any here at Green lake and there are a lot of over 50+ and seniors that come here!!!
Not the "clique" that play their OWN favorite LOUD music, Rap (which is just getting so tired!)chit chat about their personal lives for all to hear and sometimes just ignore the customers.
Relaxing music (Brazil Samba, New Age Water, You know "Seattle Chill" ) would be kinda nice, since that is the vibe here with the beautiful lake and all the little animals across the way... . Food: please bring back the great salads and more snack boxes. Everyone loved them!!! The protein boxes are across the board perfect for the majority of folks in the go.. Too many sandwiches and too much meat... How about more vegetarian as well? Because they're a lot of vegans and vegetarians, in this area. Just a thought. 💡 Hopefully, the new CEO will bring in excellent trained servers and a sunny affable manager to run the show (not the sour puss w a scowl on (she /her) face. Since they're raising the price of coffee AGAIN! Oh and since Nicholls fixed the Chipotle " teeny weeny scoop of food issue". Can we work on," We can only give a TABLESPOON🥄 of 🥛 "!!! We think you can afford it. Thank you Starbucks. 😊💖
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Starbucks Via Instant Pike Place Roast, A Venti Pike and Lemon Loaf Slice, French Press
zh vl
3.5 stars
Atmosphere: 3
Food: 4
Glenn Steinberg
Great everything !
Atmosphere: 5
Food: 5
Service: 5
Lisa K
Just realized that there's no more seats or tables anymore. ?
Atmosphere: 4
Service: 5
Panos Giannopoulos
Too much ice in their drinks and too overpriced.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Danish
Sheen Hunter (#SheenTV! #SeattleFreeze)
They have limited options for syrups. They will try to heat up your sandwich on a 90f day. They do test some good new food items at this location but then they take them away.
Atmosphere: 4
Food: 4
Service: 3
Josh Halfman
I very much enjoyed the location and outdoor seating area, very nice to sit there on a nice day. Or at least it would be if it weren’t for the music outside.
The speakers outside are unreasonably loud and play a variety of high energy and disruptive music. I could hardly hear myself think and my friend and I had to raise our voices quite loud to hear each other. A shame as it would otherwise be a fantastic place to enjoy a drink and work/enjoy the company of others.
Please turn the music way down and put on playlists that are more low key. It feels like I’m shopping in a Hollister
Atmosphere: 1
Food: 4
Service: 4
Joanna Chapman
came in when it was empty, but had a rough time! cashier couldn't figure out how to scan my Starbucks app to use a reward. then, 3 of our items came out incorrectly (hot vs iced, wrong sandwich, etc) took 35 minutes with people who came in afterwards getting their items before.
Atmosphere: 5
Food: 3
Service: 1
Jay Waltmunson
Why are we in 2025 and not a single pastry is wheat free if not GLUTEN FREE? Staff wasn’t sure which of the coffee drinks is GF. Egads.
I've had a lot of customer service issues at this location. That's why I prefer the app. 70 percent of interactions just stick with me once I'm gone. I'm only rating now because I have been traveling across the US for two weeks and it is not like this anywhere else I've been.
Atmosphere: 4
Food: 3
Service: 2
Edgar Causin
Wonderful baristas and great location. This is our local Starbucks and we visit very frequently and rarely have an issue. It is often very busy with Greenlake goers so I suggest using their mobile order system. Upstairs patio is a nice place to relax on a sunny day.
Ryan Maxfield
I've had a lot of customer service issues at this location. That's why I prefer the app. 70 percent of interactions just stick with me once I'm gone. I'm only rating now because I have been traveling across the US for two weeks and it is not like this anywhere else I've been. Today I asked for sugar in my drip and when I got the coffee it didn't seem sweet so I asked kindly for a few sugar packets and the barista looked at me like I just called her the b-word and said "excuse me?!". Overall rude tone, when I'm the one having to ask for sugar that I already ordered. Maybe she was having a bad day. Again, after traveling and realizing that it's OK to treat eachother well, I must rate poorly.
Only uncomfortable wooden chairs. The interior felt like a cheap fast food place, not like Starbucks used to be. Not a great experience to drink a coffee there. I won't come back.
Atmosphere: 1
Food: 4
Service: 4
They used to be nice here. The tables (are very filthy most of the time and in desperate need of replacing, as are the booths.) it just doesn't feel clean. And she her mgr doesn't seem to care at all when the CUSTOMER goes and says "could I please get a paper towel to clean the table and chair?" The mgr actually hands them one. (😂)like it's the poor customer's job!
"Grimy" is the perfect description. It just feels dirty and run down. Partly due to this specific mgr for the last year or so (she /her , glasses shorter brown hair petitish) is really rude and abrupt to customers and another similar male version (he /him, it's SO SEATTLE lol, who is one of her lead barristas is also dismissive, gaslights or ignores some customers then have their own FAVORITES).
OK (Time to clean house as these two appear to be besties and they definitely DON'T represent the Starbucks customer friendly that we've known and grown to love!)
The GREAT PART about this store, is the spectacular location! They community is pretty nice and actually put up w the bad customer service. And they deserve better!
It's really quite lovely, situated in the Green lake neighborhood, which is why it does get a lot of RAVE reviews. But seriously, the company has let the interior get really run down in. Starbucks needs to fire and hire a new fresh new management team and bring in a new feeling of warmth and happy. Btw it wouldn't hurt to mix it up and put in a few super nice experienced OVER 35 year old employees. Know what I mean?
Since there aren't any here at Green lake and there are a lot of over 50+ and seniors that come here!!!
Not the "clique" that play their OWN favorite LOUD music, Rap (which is just getting so tired!)chit chat about their personal lives for all to hear and sometimes just ignore the customers.
Relaxing music (Brazil Samba, New Age Water, You know "Seattle Chill" ) would be kinda nice, since that is the vibe here with the beautiful lake and all the little animals across the way...
.
Food: please bring back the great salads and more snack boxes. Everyone loved them!!! The protein boxes are across the board perfect for the majority of folks in the go.. Too many sandwiches and too much meat... How about more vegetarian as well? Because they're a lot of vegans and vegetarians, in this area. Just a thought. 💡
Hopefully, the new CEO will bring in excellent trained servers and a sunny affable manager to run the show (not the sour puss w a scowl on (she /her) face. Since they're raising the price of coffee AGAIN! Oh and since Nicholls fixed the Chipotle " teeny weeny scoop of food issue". Can we work on," We can only give a TABLESPOON🥄 of 🥛 "!!! We think you can afford it. Thank you Starbucks. 😊💖
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Starbucks Via Instant Pike Place Roast, A Venti Pike and Lemon Loaf Slice, French Press
3.5 stars
Atmosphere: 3
Food: 4
Great everything !
Atmosphere: 5
Food: 5
Service: 5
Just realized that there's no more seats or tables anymore. ?
Atmosphere: 4
Service: 5
Too much ice in their drinks and too overpriced.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheese Danish
They have limited options for syrups.
They will try to heat up your sandwich on a 90f day.
They do test some good new food items at this location but then they take them away.
Atmosphere: 4
Food: 4
Service: 3
I very much enjoyed the location and outdoor seating area, very nice to sit there on a nice day. Or at least it would be if it weren’t for the music outside.
The speakers outside are unreasonably loud and play a variety of high energy and disruptive music. I could hardly hear myself think and my friend and I had to raise our voices quite loud to hear each other. A shame as it would otherwise be a fantastic place to enjoy a drink and work/enjoy the company of others.
Please turn the music way down and put on playlists that are more low key. It feels like I’m shopping in a Hollister
Atmosphere: 1
Food: 4
Service: 4
came in when it was empty, but had a rough time! cashier couldn't figure out how to scan my Starbucks app to use a reward. then, 3 of our items came out incorrectly (hot vs iced, wrong sandwich, etc) took 35 minutes with people who came in afterwards getting their items before.
Atmosphere: 5
Food: 3
Service: 1
Why are we in 2025 and not a single pastry is wheat free if not GLUTEN FREE? Staff wasn’t sure which of the coffee drinks is GF. Egads.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Interesting shop near Green lake
Atmosphere: 5
Food: 5
Service: 5
I've had a lot of customer service issues at this location. That's why I prefer the app. 70 percent of interactions just stick with me once I'm gone. I'm only rating now because I have been traveling across the US for two weeks and it is not like this anywhere else I've been.
Atmosphere: 4
Food: 3
Service: 2
Wonderful baristas and great location. This is our local Starbucks and we visit very frequently and rarely have an issue. It is often very busy with Greenlake goers so I suggest using their mobile order system. Upstairs patio is a nice place to relax on a sunny day.
I've had a lot of customer service issues at this location. That's why I prefer the app. 70 percent of interactions just stick with me once I'm gone. I'm only rating now because I have been traveling across the US for two weeks and it is not like this anywhere else I've been. Today I asked for sugar in my drip and when I got the coffee it didn't seem sweet so I asked kindly for a few sugar packets and the barista looked at me like I just called her the b-word and said "excuse me?!". Overall rude tone, when I'm the one having to ask for sugar that I already ordered. Maybe she was having a bad day. Again, after traveling and realizing that it's OK to treat eachother well, I must rate poorly.
Service: 1
Friendly and accommodating staff!
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