I was in town for a couple nights and was left on my own for dinner. I was given several options, but went back to my room to relax and time got away from me. So I ordered room service which is provided by the Zephyr Bar inside the hotel. There is a QR code on a rack card in the hotel room that takes you to a website for in-room ordering. The site is a little weird when you want to remove items or leave items on your food. It says something like "No tomato" and then "add". I was very confused as I wanted no tomato, but it seemed like I was adding tomato. I opted to add it and in the final cart does it list that you requested no tomato. It's a little wonky and needs work. It was the fastest room service I had ever received. I ordered their burger and fries and a Diet Coke. I thought it would be an hour like at every other hotel I have ever ordered room service in. They were knocking at my door in less than 20 minutes and the delivery person was friendly, had a smile on her face, and genuinely meant for me to enjoy my food. It was a pleasant surprise. The burger and fries were bursting out of the to-go box. The burger (pictured) was huge. The burger was perfectly cooked at the medium temp I requested. The cheese (cheddar) was plentiful and melted perfectly on top, the lettuce cold and crip, pickles thinly sliced and crunchy, and fries were homemade fries, a little crips and full of flavor. The Diet Coke was a Diet Coke (it was in a bottle, so no surprise there - didn't receive a cup with lots of ice and barely any drink, which is the norm). However, the pickles were bread and butter pickles so they changed the overall taste of the burger and sort of overwhelmed the taste. Once I removed them, the burger was perfect - juicy and flavorful. They provided a lot of ketchup packets, but no mustard or any other sauce for that matter. I have never had to ask for mustard with a burger before, and it was surprising that it wasn't provided. Also, there were no salt and pepper packets added either. I really didn't need pepper, but the lack of salt packets were odd as there were fries. Lastly, they forgot to include napkins. There was one, but it was a flimsy one included with the plastic utensils (which weren't needed, and no, the salt and pepper packets were not in with the utensils). Now that you know you're getting bread and butter pickles, I would advise to not get them on your burger as they overwhelm the overall flavor. Also, if you want something besides ketchup, don't forget to ask and if you need salt (and/or pepper), you must ask for that as well. And don't forget to ask for extra napkins as the burger was really juicy. That's why they get 4 stars and not 5.
Kieran M
Nice Spot right beside the Amtrak Station, Steve from Chicago gave great service with a smile. Truffle fries and beer were awesome!!
Roving58667348927
Had a late dinner at Zephyr Bar in the Embassy suites by Hilton in pioneer square after a long 32 hour Amtrak ride from Oxnard, Ca. Had the pleasure of meeting Steve who waited on us (me and my girlfriend ) at Zephyr bar. Steve was very friendly and gave us recommendations on how to enjoy our stay and where not to go (3rd avenue??) . If you’re ever at the Embassy suites for a stay make sure to stop by the Zephyr bar and say hi to Steve.
31902jplace
The grilled cheese and tomato soup were very good, but the service was abysmal. And the price was way too high.
Rudy Gutierrez
Giuseppe was very nice and offered recommendations not only in house but local spots to try. The Burger was excellent, a combination of bison, elk and pork! Great flavor and the truffle fries hit the spot!
Atmosphere: 4
Food: 4
Service: 5
Paul Gagliano
Giuseppe is awesome. Good bartender and good guy.
Atmosphere: 5
Service: 5
Michael Wilson
Service was great. Drinks were really good. My wife liked their ice kraken. The food was pretty good.
Carly Jean Birkey
Customer service here was fantastic. My friend’s train was delayed so we came here for a quick drink and a snack. The server and manager (Chris) made sure to put in the food order quickly so we could eat before the train departed, and Chris even went three floors up to the kitchen himself to ensure a speedy delivery. 10/10 service, food was great and had a pretty good wine list too. After my friend left, I decided to stick around for awhile and leisurely finish my wine since the service made me feel so right at home. A great surprise stop! Thank you!
Philip P.
Came in here a couple weeks ago after having dinner near by. We were still pretty hungry and decided to walk here to get a drink and some food to snack on. I just went with sparkling water cause I was driving and also got some truffle fries and grits. Both were good, but we got pretty stuffed snacking on them. Took the rest of the fries to-go and left the rest of the grits at the table cause I can't imagine them being as good the next day.The service was friendly, but wasn't very attentive. The atmosphere was like any other bar in a hotel: fancy, clean, and dim lighting.Overall, I would come back just to kickback and have a drink with people here again.
Came here for a company Christmas party. Everything was delicious. We had the fries, hot wings, and Brussels Sprouts Surprisingly I really enjoyed the Brussels Sprouts. They are fantastic. I found myself wanting more. The staff was also very friendly. Thanks for a wonderful night
Michael Ball
Great food. I got the steak and let me tell u I will be coming back. Me and my wife came here about a month ago and it was terrible but they clearly fixed whatever there issue was. Great staff!
Linda M.
Had the absolute BEST Brussels sprouts OF MY LIFE here last night! Getting ready to board the Empire builder across the street, thinking about ordering some more brussels sprouts to go! Yeah, I'm drooling so hard just thinking about it, about to drown here.
I was in town for a couple nights and was left on my own for dinner. I was given several options, but went back to my room to relax and time got away from me. So I ordered room service which is provided by the Zephyr Bar inside the hotel. There is a QR code on a rack card in the hotel room that takes you to a website for in-room ordering. The site is a little weird when you want to remove items or leave items on your food. It says something like "No tomato" and then "add". I was very confused as I wanted no tomato, but it seemed like I was adding tomato. I opted to add it and in the final cart does it list that you requested no tomato. It's a little wonky and needs work. It was the fastest room service I had ever received. I ordered their burger and fries and a Diet Coke. I thought it would be an hour like at every other hotel I have ever ordered room service in. They were knocking at my door in less than 20 minutes and the delivery person was friendly, had a smile on her face, and genuinely meant for me to enjoy my food. It was a pleasant surprise. The burger and fries were bursting out of the to-go box. The burger (pictured) was huge. The burger was perfectly cooked at the medium temp I requested. The cheese (cheddar) was plentiful and melted perfectly on top, the lettuce cold and crip, pickles thinly sliced and crunchy, and fries were homemade fries, a little crips and full of flavor. The Diet Coke was a Diet Coke (it was in a bottle, so no surprise there - didn't receive a cup with lots of ice and barely any drink, which is the norm). However, the pickles were bread and butter pickles so they changed the overall taste of the burger and sort of overwhelmed the taste. Once I removed them, the burger was perfect - juicy and flavorful. They provided a lot of ketchup packets, but no mustard or any other sauce for that matter. I have never had to ask for mustard with a burger before, and it was surprising that it wasn't provided. Also, there were no salt and pepper packets added either. I really didn't need pepper, but the lack of salt packets were odd as there were fries. Lastly, they forgot to include napkins. There was one, but it was a flimsy one included with the plastic utensils (which weren't needed, and no, the salt and pepper packets were not in with the utensils). Now that you know you're getting bread and butter pickles, I would advise to not get them on your burger as they overwhelm the overall flavor. Also, if you want something besides ketchup, don't forget to ask and if you need salt (and/or pepper), you must ask for that as well. And don't forget to ask for extra napkins as the burger was really juicy. That's why they get 4 stars and not 5.
Nice Spot right beside the Amtrak Station, Steve from Chicago gave great service with a smile. Truffle fries and beer were awesome!!
Had a late dinner at Zephyr Bar in the Embassy suites by Hilton in pioneer square after a long 32 hour Amtrak ride from Oxnard, Ca. Had the pleasure of meeting Steve who waited on us (me and my girlfriend ) at Zephyr bar. Steve was very friendly and gave us recommendations on how to enjoy our stay and where not to go (3rd avenue??) . If you’re ever at the Embassy suites for a stay make sure to stop by the Zephyr bar and say hi to Steve.
The grilled cheese and tomato soup were very good, but the service was abysmal. And the price was way too high.
Giuseppe was very nice and offered recommendations not only in house but local spots to try. The Burger was excellent, a combination of bison, elk and pork! Great flavor and the truffle fries hit the spot!
Atmosphere: 4
Food: 4
Service: 5
Giuseppe is awesome. Good bartender and good guy.
Atmosphere: 5
Service: 5
Service was great. Drinks were really good. My wife liked their ice kraken. The food was pretty good.
Customer service here was fantastic. My friend’s train was delayed so we came here for a quick drink and a snack. The server and manager (Chris) made sure to put in the food order quickly so we could eat before the train departed, and Chris even went three floors up to the kitchen himself to ensure a speedy delivery. 10/10 service, food was great and had a pretty good wine list too. After my friend left, I decided to stick around for awhile and leisurely finish my wine since the service made me feel so right at home. A great surprise stop! Thank you!
Came in here a couple weeks ago after having dinner near by. We were still pretty hungry and decided to walk here to get a drink and some food to snack on. I just went with sparkling water cause I was driving and also got some truffle fries and grits. Both were good, but we got pretty stuffed snacking on them. Took the rest of the fries to-go and left the rest of the grits at the table cause I can't imagine them being as good the next day.The service was friendly, but wasn't very attentive. The atmosphere was like any other bar in a hotel: fancy, clean, and dim lighting.Overall, I would come back just to kickback and have a drink with people here again.
Great bartenders. Thanks for the fun time!
Restaurantji Recommends
Amazing bartenders!
Came here for a company Christmas party. Everything was delicious. We had the fries, hot wings, and Brussels Sprouts Surprisingly I really enjoyed the Brussels Sprouts. They are fantastic. I found myself wanting more. The staff was also very friendly. Thanks for a wonderful night
Great food. I got the steak and let me tell u I will be coming back. Me and my wife came here about a month ago and it was terrible but they clearly fixed whatever there issue was. Great staff!
Had the absolute BEST Brussels sprouts OF MY LIFE here last night! Getting ready to board the Empire builder across the street, thinking about ordering some more brussels sprouts to go! Yeah, I'm drooling so hard just thinking about it, about to drown here.
Terrible food