Shitty service. Understaffed. Average time to get food with order ahead is over an hour. And these clowns think they can operate a drive through. lol
Atmosphere: 1
Food: 2
Service: 1
Wendy Bunker
Ordered via the app for dine in and it estimated a 20 minute wait for my food, As the time crept close and closer I could see they had not even started my food yet. I got up to check the board and there are still 10 orders ahead of me after now waiting for half an hour. The dining area is dirty and crowded, no one is cleaning tables. There are no lids that fit the drink cups out, and the hot coffee is all ice cold. Wonât return to this location and will be canceling my Panera membership.
Atmosphere: 1
Service: 1
emily Jayne
Food was cold. Bread wasnât warm. I ordered soup and a hot sandwich everything was cold barely even warm. Service was quick the food was terrible.i will say though the breads flavor is great, and the pastries are delicious.
Zeele O
I was not feeling well and soup is what was called for to hopefully settle my stomach. I ordered potato soup and a 1/2 steak sandwich with a LG pop 1st.. 8 oz is a cup, not a bowl! 2nd... there isn't a cup of soup or a half of sandwich that should be worth $32! You should be ashamed of yourselves! Look into the history of soup and a sandwich! This was the 1st time and the last time I will ever stop at 1 of your stores! I left your drive thru without spending a dime. Thankfully I was in my truck so I was able to leave the trap.
Shannon Percival
Took over 30 minutes to get my order for dine in. Person checking orders couldnât figure out how to get the cookie that was on the ticket and pretty much said oh well figure out how to get it. Why is she even there if sheâs the once checking orders and canât even fix them to make sure they match the ticket? The drive thru person happened to come to the front counter while I tried to get additional help and resolved the issue. Portions are also very small for the price. For $15 for half a sandwich a cup of soup. Ouch.
Atmosphere: 2
Food: 4
Service: 1
Kenneth Krusi
Slow and rude
Kathy Mullen
Waited a long time for a bagel then it wasn't toasted as ordered. After waiting 20 minutes for it I took it home to toast!! Will not come back
Atmosphere: 1
Food: 1
Service: 1
Mike F
Picked up a catering order. Great job! Thank you .
I love everything except for the seasonal dishes. May the good ones become permanent.
Atmosphere: 3
Food: 3
Service: 3
Nazih Kuehnle
Weâve been going to this location for years. Mainly ordering take out. Consistently theyâre slow and late with our orders. Yesterday we went and my wife ordered on the app and hour ahead of time knowing theyâd be slow. Even so, they still took 20 minutes longer than the scheduled time. My wife placed two orders because she had separate deals. One she ordered to go through the drive thru, and I guess the other was meant to be picked up inside. When we got to the window we were given our first order and we mentioned we had another order. It took them a minute to find it and the employee gave us a passive aggressive ânext time you will have to come in for thisâ. Really? Did it trouble you that much to walk an extra 5â to grab our bag? I understand it was labeled differently, but customer service is your main objective.
We get home and eat and the salad had hardly any lettuce, mainly sides and was over soaked with dressing.
My wife also wrote a review via her receipt code and received an email from the manager deflecting blame and not willing to compensate with anything. Obviously this location couldnât be bothered because they donât even read these google reviews. Regardless, we wonât be back to this location.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Salads
T Spence
This place always gets my order wrong. Requested no tomatoes on my sandwich and what did they do? They added tomatoes. Asked for extra pickles and what did I get? I got no pickles and I tipped them on the app. I used to visit this restaurant almost everyday but now itâs maybe once a month. They need to do better.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Salads
Mary C
Great food, but definitely a little pricey
Atmosphere: 5
Food: 5
Service: 5
Jonathan Lockwood
Little upset they said they discontinued the chili. Salad was poorly put together. Service and staff were great.
Good food. Good selection. đ
Atmosphere: 4
Food: 5
Service: 5
My ceddar soup was cold but the rest was good
Atmosphere: 3
Food: 4
Service: 3
Shitty service. Understaffed. Average time to get food with order ahead is over an hour. And these clowns think they can operate a drive through. lol
Atmosphere: 1
Food: 2
Service: 1
Ordered via the app for dine in and it estimated a 20 minute wait for my food, As the time crept close and closer I could see they had not even started my food yet. I got up to check the board and there are still 10 orders ahead of me after now waiting for half an hour. The dining area is dirty and crowded, no one is cleaning tables. There are no lids that fit the drink cups out, and the hot coffee is all ice cold. Wonât return to this location and will be canceling my Panera membership.
Atmosphere: 1
Service: 1
Food was cold. Bread wasnât warm. I ordered soup and a hot sandwich everything was cold barely even warm. Service was quick the food was terrible.i will say though the breads flavor is great, and the pastries are delicious.
I was not feeling well and soup is what was called for to hopefully settle my stomach. I ordered potato soup and a 1/2 steak sandwich with a LG pop
1st.. 8 oz is a cup, not a bowl!
2nd... there isn't a cup of soup or a half of sandwich that should be worth $32!
You should be ashamed of yourselves!
Look into the history of soup and a sandwich!
This was the 1st time and the last time I will ever stop at 1 of your stores! I left your drive thru without spending a dime. Thankfully I was in my truck so I was able to leave the trap.
Took over 30 minutes to get my order for dine in. Person checking orders couldnât figure out how to get the cookie that was on the ticket and pretty much said oh well figure out how to get it. Why is she even there if sheâs the once checking orders and canât even fix them to make sure they match the ticket? The drive thru person happened to come to the front counter while I tried to get additional help and resolved the issue. Portions are also very small for the price. For $15 for half a sandwich a cup of soup. Ouch.
Atmosphere: 2
Food: 4
Service: 1
Slow and rude
Waited a long time for a bagel then it wasn't toasted as ordered. After waiting 20 minutes for it I took it home to toast!! Will not come back
Atmosphere: 1
Food: 1
Service: 1
Picked up a catering order. Great job! Thank you .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love everything except for the seasonal dishes. May the good ones become permanent.
Atmosphere: 3
Food: 3
Service: 3
Weâve been going to this location for years. Mainly ordering take out. Consistently theyâre slow and late with our orders. Yesterday we went and my wife ordered on the app and hour ahead of time knowing theyâd be slow. Even so, they still took 20 minutes longer than the scheduled time. My wife placed two orders because she had separate deals. One she ordered to go through the drive thru, and I guess the other was meant to be picked up inside. When we got to the window we were given our first order and we mentioned we had another order. It took them a minute to find it and the employee gave us a passive aggressive ânext time you will have to come in for thisâ. Really? Did it trouble you that much to walk an extra 5â to grab our bag? I understand it was labeled differently, but customer service is your main objective.
We get home and eat and the salad had hardly any lettuce, mainly sides and was over soaked with dressing.
My wife also wrote a review via her receipt code and received an email from the manager deflecting blame and not willing to compensate with anything. Obviously this location couldnât be bothered because they donât even read these google reviews. Regardless, we wonât be back to this location.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Salads
This place always gets my order wrong. Requested no tomatoes on my sandwich and what did they do? They added tomatoes. Asked for extra pickles and what did I get? I got no pickles and I tipped them on the app. I used to visit this restaurant almost everyday but now itâs maybe once a month. They need to do better.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Salads
Great food, but definitely a little pricey
Atmosphere: 5
Food: 5
Service: 5
Little upset they said they discontinued the chili. Salad was poorly put together. Service and staff were great.
Atmosphere: 3
Food: 3
Service: 5
Loading...