Recommended dishes: Steak Chicken Shrimp with Noodles
Julieta Bruner
We walked into the restaurant the first week of October. The waitress wouldn't give us eye contact. We waitress in the entrance to be treated but no one showed up. When I tried asking the waitress if the restaurant was indeed open, she ignored me. We ended up leaving. We will never go again.
Atmosphere: 1
Food: 1
Service: 1
June Garmon
I wish I could give negative stars. We went in tonight with high hopes for trying a new to us hibachi spot. I made a 630 reservation for a party of 10. We got there about 15-20 minutes early. We waited a few minutes to be seated, once seated we waited probably close to 30 minutes to get menus. The server taking drink orders was flustered and they were out of several beer options. It was 45 mins or close to an hour before they took our dinner order. Another server eventually came out to bring the soup and salads and for the life of him, couldn't count how many of us there were and kept bringing out not enough or too many. The salad was awful. After being there for a total of an hour and a half our chef was still no where in sight meanwhile another large group that got seated after us and ordered after us had a chef at their station cooking. We complained and asked what was going on, just to be gaslit and told we were late to our reservation the manager continued arguing saying we needed to "understand each other" at which point we decided to get up and leave. Not worth our time. Highly disappointed, if you're looking for good hibachi and great service don't come here go to fujiyama in liberty lake instead.
Atmosphere: 1
Food: 1
Service: 1
Lacey Clohessy
Excellent restaurant, good food with a great show! Definitely will be back so fun!
Justin Reed
I have been going to Shogun for my birthday for 25 years (minus Covid restrictions and when the previous location burnt down.
My family and I have always loved Shogun for its consistent and well-prepared food. The vibe is different than the establishment on 3rd, but it still has me as a customer for life every year.
Highly recommend the full hibachi experience and to sit back and enjoy the show and the food, you won't be disappointed! A true Spokane gem.
Atmosphere: 5
Food: 5
Service: 5
Emily H
Came in for my brother’s birthday. Everyone was very kind and they put on a great a show. Great experience overall.
Ashley Dettling
We were seated immediately as we walked into the restaurant. The chef was kind and polite and cooked our food to perfection. The staff was super sweet. My only criticism is drinks were not refilled right away. Overall it was a wonderful experience.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Yakisoba with Beef and Veggies
Caitlin Walter
First, when we got there for the Happy Hour which was advertised as being from 3:30 to 5:30pm, it looks like they were not even open- they had to turn on lights and music after they sat us. We had a very hard time understanding what the server was saying. We wanted to sit at the bar but were told that we had to sit in a specific area to have sushi. We were then sat on very uncomfortable seats and had lots of noise from the kitchen. Prices on the order paper and the menu did not match (they did give us the lower price AFTER we pointed it out) My mom ordered a Mai Thai and my boyfriend got a coke. The Mai Thai was awful and the coke was flat. When we told the server about the coke, she did not replace it or anything for about 15 mins and then she made some excuses about the manager being gone and the carbonation was just changed. It took about an hour to get our food. We ordered about 2 rolls each and all sushi was combined on 2 plates. The Sushi was not great and some of it was warm when it was supposed to be cold. I will not be going back and would not recommend going there.
Atmosphere: 1
Food: 2
Service: 1
A. C.
Great food and even better service. Wonderful people. Will definitely be back.
Love this place! I live down the street and they have some good sushi and the owner is always so sweet.
Atmosphere: 5
Food: 5
Service: 5
Robert & Valery Blankenship
Enjoyed our meal
Atmosphere: 5
Food: 5
Service: 5
Kaelie G
Been to the new location multiple times now and never leave disappointed. The owners are very involved with customers, everyone on staff is helpful, and the food is exactly what I want it to be. The only negative that I will say is probably don't try to order any cocktails that aren't on the menu because they don't know them and probably won't try to make them. But my fam and I will keep coming back and keep leaving satisfied!
Atmosphere: 4
Food: 5
Service: 5
Cat O
Got some of their Hibachi/Teppanyaki with a friend for our mutual birthday celebration and the service and atmosphere was perfect. Got the Shogun Special. High quality food, great portions, house tea was super good and their Sake selection matched the meal quite nicely!
Very attentive staff and good conversation with them too, will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Shrimp
Christine Olinger
My family and I have always come here for special occasions and have truly enjoyed the food and atmosphere. Tonight the owner even made her Special Swan to go dinner for me. ?
WHEN WILL YOU BE OPEN AGAIN
Atmosphere: 1
Food: 5
Service: 1
Please open back up!!! I miss this place!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Chicken Shrimp with Noodles
We walked into the restaurant the first week of October. The waitress wouldn't give us eye contact. We waitress in the entrance to be treated but no one showed up. When I tried asking the waitress if the restaurant was indeed open, she ignored me. We ended up leaving. We will never go again.
Atmosphere: 1
Food: 1
Service: 1
I wish I could give negative stars. We went in tonight with high hopes for trying a new to us hibachi spot. I made a 630 reservation for a party of 10. We got there about 15-20 minutes early. We waited a few minutes to be seated, once seated we waited probably close to 30 minutes to get menus. The server taking drink orders was flustered and they were out of several beer options. It was 45 mins or close to an hour before they took our dinner order. Another server eventually came out to bring the soup and salads and for the life of him, couldn't count how many of us there were and kept bringing out not enough or too many. The salad was awful. After being there for a total of an hour and a half our chef was still no where in sight meanwhile another large group that got seated after us and ordered after us had a chef at their station cooking. We complained and asked what was going on, just to be gaslit and told we were late to our reservation the manager continued arguing saying we needed to "understand each other" at which point we decided to get up and leave. Not worth our time. Highly disappointed, if you're looking for good hibachi and great service don't come here go to fujiyama in liberty lake instead.
Atmosphere: 1
Food: 1
Service: 1
Excellent restaurant, good food with a great show! Definitely will be back so fun!
I have been going to Shogun for my birthday for 25 years (minus Covid restrictions and when the previous location burnt down.
My family and I have always loved Shogun for its consistent and well-prepared food. The vibe is different than the establishment on 3rd, but it still has me as a customer for life every year.
Highly recommend the full hibachi experience and to sit back and enjoy the show and the food, you won't be disappointed! A true Spokane gem.
Atmosphere: 5
Food: 5
Service: 5
Came in for my brother’s birthday. Everyone was very kind and they put on a great a show. Great experience overall.
We were seated immediately as we walked into the restaurant. The chef was kind and polite and cooked our food to perfection. The staff was super sweet. My only criticism is drinks were not refilled right away. Overall it was a wonderful experience.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Yakisoba with Beef and Veggies
First, when we got there for the Happy Hour which was advertised as being from 3:30 to 5:30pm, it looks like they were not even open- they had to turn on lights and music after they sat us. We had a very hard time understanding what the server was saying. We wanted to sit at the bar but were told that we had to sit in a specific area to have sushi. We were then sat on very uncomfortable seats and had lots of noise from the kitchen. Prices on the order paper and the menu did not match (they did give us the lower price AFTER we pointed it out) My mom ordered a Mai Thai and my boyfriend got a coke. The Mai Thai was awful and the coke was flat. When we told the server about the coke, she did not replace it or anything for about 15 mins and then she made some excuses about the manager being gone and the carbonation was just changed. It took about an hour to get our food. We ordered about 2 rolls each and all sushi was combined on 2 plates. The Sushi was not great and some of it was warm when it was supposed to be cold. I will not be going back and would not recommend going there.
Atmosphere: 1
Food: 2
Service: 1
Great food and even better service. Wonderful people. Will definitely be back.
Restaurantji Recommends
Love this place! I live down the street and they have some good sushi and the owner is always so sweet.
Atmosphere: 5
Food: 5
Service: 5
Enjoyed our meal
Atmosphere: 5
Food: 5
Service: 5
Been to the new location multiple times now and never leave disappointed. The owners are very involved with customers, everyone on staff is helpful, and the food is exactly what I want it to be. The only negative that I will say is probably don't try to order any cocktails that aren't on the menu because they don't know them and probably won't try to make them. But my fam and I will keep coming back and keep leaving satisfied!
Atmosphere: 4
Food: 5
Service: 5
Got some of their Hibachi/Teppanyaki with a friend for our mutual birthday celebration and the service and atmosphere was perfect. Got the Shogun Special. High quality food, great portions, house tea was super good and their Sake selection matched the meal quite nicely!
Very attentive staff and good conversation with them too, will definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Steak and Shrimp
My family and I have always come here for special occasions and have truly enjoyed the food and atmosphere. Tonight the owner even made her Special Swan to go dinner for me. ?
Atmosphere: 5
Food: 5
Service: 5
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