I went to this Menchie's for the first time a few months ago and it was my last time going there. There were two girls working and you can hear their conversation loud and clear one girl was talking about how she was so sick. She just wanted to go home, so that was a very big concern for me. The other gal was just so irritated that it made me uncomfortable. I was getting three bowls, frozen yogurt place was a mess. I felt rushed by other customers to hurry up and get my frozen yogurt even though I was apologizing, I had never been there. I didn't know exactly what I was doing, I tried asking how everything works and the gal who is already irritated really didn't want to bother to explain. So I just got my frozen yogurt. Put the toppings on that my mom and my sister said they wanted and got what I wanted and I ended up paying like $45 for everything and that's not even including the tip that she was expecting. For not even doing anything to help me. The only reason why I went. There was because the melon seed was closed or I wouldn't even have gone there at all. We experience of my life inside an ice cream store.
Emmett Fife
It’s amazing, 10/10 would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Erikka R.
The frozen yogurt is amazing and it is worth the price. You get a big cup and you can customize it however you want. Every time I visit menchies the customer service is amazing and they do a good job at keeping the froyo station clean and organized.
Maisie Macdonald
Natsai was so helpful!
Angie Dalton
I came in close to closing time. It was my first time here. A young lady was nice and talked me through how it works. And it did simple vanilla with cheesecake cake and strawberry toppings. It was $7. Over all good experience and I thought it was tasty too.
Whitney Mason
Got really excited when I found out from the app that Menchie's Frozen Yogurt didn't close until 10pm. Walked up to the open door at 9:47....and the lights immediately shut off. I didn't even bother to say anything to the 2 employees who saw me in the doorway. I'm sure by then, the machines were already off. Google says they'd actually closed at 9. Oh well. I'll try again tomorrow.
Ariana Williams
customer service was horrible. no one greeted or said anything & had an attitude with me my mom & little brother after being so nice to them! smh
N.Y.A. Love Dating Services
Natsai was so helpful! She greeted me with a smile and answered all of my questions. She made sure I had a great froyo experience! I hope I spelled her name right. I’m grateful for the amazing service she gave!☺️
N.Y.A. Matchmaking Services
Natsai was so helpful! She greeted me with a smile and answered all of my questions. She made sure I had a great froyo experience! I hope I spelled her name right. I’m grateful for the amazing service she gave!☺️
Miss Cris
The place is nice but the ice cream/frozen yogurt is absolutely disgusting, and the price is ridiculous for such cheap product , if you want a good gelato or ice cream go to an authentic place , something hand made and not this garbage
So happy they have vegan options!!!! Vegan cake batter was so good! The worker was sweet and they keep the place looking spotless. I really wish the yogurt places closer to me were identical to this one.
chantel
6/15we went in at 8:35, they close at 9. usually i won’t go into a place 30 mins before closing but i figured it’s a froyo place so we’ll be in and out quick. the open sign was off so we were confused, but door wasn’t locked so we went in. the two employees, one a guy and the other a girl, didn’t even acknowledge us. if a customer goes into a store and can’t tell if said store is open or closed there’s an issue in customer service. the guy had his back turned to us, and the girl didn’t even look up. we stood there for a couple seconds and finally asked if they were open. the guy looked at us as if we are d*** and just said yes. okay…..would rather make the drive to lacey or puyallup than go to this location again.
Joseph Olivares
A girl was spraying chemicals around where we were eating to mop the floor. And asked my mom to move while we were already sitting down eating so she could wipe the area behind us. Happened at 1530-1545 on 06/10/23
T.A. Johnson
Frozen yogurts were bland. Vanilla and red raspberry.
Sydney Pepi
So happy they have vegan options!!!! Vegan cake batter was so good! The worker was sweet and they keep the place looking spotless. I really wish the yogurt places closer to me were identical to this one.
I went to this Menchie's for the first time a few months ago and it was my last time going there. There were two girls working and you can hear their conversation loud and clear one girl was talking about how she was so sick. She just wanted to go home, so that was a very big concern for me. The other gal was just so irritated that it made me uncomfortable. I was getting three bowls, frozen yogurt place was a mess. I felt rushed by other customers to hurry up and get my frozen yogurt even though I was apologizing, I had never been there. I didn't know exactly what I was doing, I tried asking how everything works and the gal who is already irritated really didn't want to bother to explain. So I just got my frozen yogurt. Put the toppings on that my mom and my sister said they wanted and got what I wanted and I ended up paying like $45 for everything and that's not even including the tip that she was expecting. For not even doing anything to help me. The only reason why I went. There was because the melon seed was closed or I wouldn't even have gone there at all. We experience of my life inside an ice cream store.
It’s amazing, 10/10 would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
The frozen yogurt is amazing and it is worth the price. You get a big cup and you can customize it however you want. Every time I visit menchies the customer service is amazing and they do a good job at keeping the froyo station clean and organized.
Natsai was so helpful!
I came in close to closing time. It was my first time here. A young lady was nice and talked me through how it works. And it did simple vanilla with cheesecake cake and strawberry toppings. It was $7. Over all good experience and I thought it was tasty too.
Got really excited when I found out from the app that Menchie's Frozen Yogurt didn't close until 10pm. Walked up to the open door at 9:47....and the lights immediately shut off. I didn't even bother to say anything to the 2 employees who saw me in the doorway. I'm sure by then, the machines were already off. Google says they'd actually closed at 9. Oh well. I'll try again tomorrow.
customer service was horrible. no one greeted or said anything & had an attitude with me my mom & little brother after being so nice to them! smh
Natsai was so helpful! She greeted me with a smile and answered all of my questions. She made sure I had a great froyo experience! I hope I spelled her name right. I’m grateful for the amazing service she gave!☺️
Natsai was so helpful! She greeted me with a smile and answered all of my questions. She made sure I had a great froyo experience! I hope I spelled her name right. I’m grateful for the amazing service she gave!☺️
The place is nice but the ice cream/frozen yogurt is absolutely disgusting, and the price is ridiculous for such cheap product , if you want a good gelato or ice cream go to an authentic place , something hand made and not this garbage
Restaurantji Recommends
So happy they have vegan options!!!! Vegan cake batter was so good! The worker was sweet and they keep the place looking spotless. I really wish the yogurt places closer to me were identical to this one.
6/15we went in at 8:35, they close at 9. usually i won’t go into a place 30 mins before closing but i figured it’s a froyo place so we’ll be in and out quick. the open sign was off so we were confused, but door wasn’t locked so we went in. the two employees, one a guy and the other a girl, didn’t even acknowledge us. if a customer goes into a store and can’t tell if said store is open or closed there’s an issue in customer service. the guy had his back turned to us, and the girl didn’t even look up. we stood there for a couple seconds and finally asked if they were open. the guy looked at us as if we are d*** and just said yes. okay…..would rather make the drive to lacey or puyallup than go to this location again.
A girl was spraying chemicals around where we were eating to mop the floor. And asked my mom to move while we were already sitting down eating so she could wipe the area behind us. Happened at 1530-1545 on 06/10/23
Frozen yogurts were bland. Vanilla and red raspberry.
So happy they have vegan options!!!! Vegan cake batter was so good! The worker was sweet and they keep the place looking spotless. I really wish the yogurt places closer to me were identical to this one.