Starbucks
Johnsborough Station, 1621 E 72nd St, Tacoma
(253) 475-2565
Recent Reviews
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The baristas here are always so nice and the service is quick. I’ve never had a problem with my order.
Atmosphere: 5
Food: 5
Service: 5
Without question service was great with a smile. Loving the attention.
Atmosphere: 5
Food: 5
Service: 5
The whole inside of the building smells like feeces today. Thought it was the batista breath at first. But no, the whole building smells like poop.
Service was great. Price for a coffee being over $8 is wild that is why this is a treat not often.
Service: 5
I asked for a Frappuccino with caramel sauce in it for my daughter. The person taking my order asked, with caramel in it? I assumed it was the same from the last time I ordered. When I got up to the window. I asked if this shows caramel on the outside? Andrew proceeds to tell me "that's why I asked you." Then he schools me on the differences on how I should ask for it next time, even though he didn't in the beginning when i ordered it.
I said my daughter likes it with the caramel along the outside. I asked if they already made it? Andrew says yes, and I said oh well nevermind. Then Andrew says he can put it in there, it's easy. So I said oh cool ok. Then I get my receipt and he charged me extra for it!
That was extremely poor customer service! Andrew didn't even mention he was going to charge me again. I just think that's crazy, I could have said to remake it and you would have lost money, but instead, you charge me more!
Sometimes you show up to the window and they give you a free drink that was made wrong from someone else, but you want to charge me extra for some caramel sauce after you didn't even explain it?
Atmosphere: 1
Food: 1
Service: 1
Fun, fast paced place to grab a drink and something to eat.
Everytime I come and get coffee it's always Luke 1 somebody make it make sense. Thank you and please
The staff is always ready and on top of things drinks are delicious ? Supervisor’s are so friendly Ri bee ? is awesome and Morgan such a joy in the morning !
Atmosphere: 5
Food: 5
Service: 5
This placed is the worse Starbucks around the area. The morning manager is mean. I had been waiting for 20 mins for my mobile order, I wait 10 mins for grill cheese, and 10 more mins for my drink but never showed up. I knew they were busy during that time, however, I just asked them nicely if they have my drink because I need to go. She said she is manager and all drinks must be in order. I got it, but I did order 5 mins before group of 15 people showed up and half of them got their drinks. And you know what, mobile order print out one by one , she need pulled out the first in print to continue print the next and pull out the next order for the after , she has not collect the mobile order, when I asked her about my drink , she pull out almost 5-6 in store orders had been ignored. That mean I am still waiting for another 10-20 mins for my drink. The lady called herself is manager was very rude, she was making and cleaning dirty cup and flashing water every where, she pulled whip creams into the sink and flashing out to all counter and to customers who are waiting. Nitro brew station was leaking coffee and running brown liquid all over. Couple month ago,when I was in line for drive thru order at 6:15 pm, they told me they are closed but there store closed our us 6:30 pm. I was the last car in-line , so even I did not get order but still waiting for 15 mins to get thru because I could not back up my car. If the one called herself is manager but acting very rube and unprofessional so not surprised that other staffs also act and treat customer the way she does.
Atmosphere: 1
Food: 2
Service: 1
I've only been here a few times, but everytime I go it's not a long wait and everyone is super nice. Today, the woman suggested adding caramel sauce to my daughter's frappuccino. She was extremely happy. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Veda was very helpful and her customer service was great even though it was a very busy Saturday morning!! Thank you
Food: 5
Service: 5
I've only been here a few times, but everytime I go it's not a long wait and everyone is super nice. Today, the woman suggested adding caramel sauce to my daughter's frappuccino. She was extremely happy. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Service is always super slow when i go to this location. Mobile orders taking 20+ minutes. Majority of the staff are unfriendly.
Atmosphere: 1
Service: 1
Veda was very helpful and her customer service was great even though it was a very busy Saturday morning!! Thank you
Food: 5
Service: 5
I love starbucks
Atmosphere: 5
Food: 5
Service: 5
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