Location had a door dasher wait in line for over 1 hour to then tell them sorry we're closed we're not filling a group order that was already put in online over 1 hour ago.
Atmosphere: 1
Food: 1
Service: 1
Shayne Pfaff
Hands down one of the BEST Starbucks I have ever been to. Visibly inclusive and everyone is always in a good mood and very nice. Plus the drinks are always made perfectly. The drive thru/parking lot is definitely super cramped making things a little hectic depending how busy it is but that's no fault of the workers here.
Parking: Not many parking spaces. Parking lot is cramped and shared with another business.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Apple Croissant, Pecan Crunch Oatmilk Latte, Birthday Cake Pop
mely 3535
Today have a bad experience The lady who served us was very rude. I asked her why she was so serious and why was she serving us angry? She replied, “That's the only face she has.” I asked her if she liked her job. She didn't answer. I think the manager of this company should give them more training in customer service. We really don't want to go back to this place.
Atmosphere: 3
Service: 1
Allen Graham
Not a fan
gretta Anderson
5 stars because I love the crew but WOW the driveway feels illegal--great place to bottom out your car. Maybe if enough of us complain to the city it can get fixed? Enter the lot at an angle, slowly, and you can sort of avoid damage. There's no option to park outside of the parking lot either: You have to bottom out your car to access the drive through or to park. Bummer!
Atmosphere: 1
Food: 5
Service: 5
Jason Cerezo
No seating or restrooms. Just counter service and drive-thru. Great for getting in and out quickly, especially if you order ahead.
Atmosphere: 5
Food: 5
Service: 5
Alejandro Robles
TERRIBLE customer service. I placed a decent order on the mobile app and asked for a receipt. It turns out they can’t print physical copies of receipts that are placed through mobile ordering.This is where it gets interesting, I go back the next day and see the same partner, I take it she’s the shift supervisor (April). I offer a simple solution to fix it. I suggest a refund, then re-ring up the same items and done, right?!….NOPE. She says she can’t do that because it was done yesterday, and that I have to call the customer service line and get one sent. I basically have to jump through hoops just for a physical receipt. Instead of being open to my suggestion which would’ve worked because I’m a former partner and shift supervisor. My solution offered was something I had done in the past at the stores I worked at.Starbucks get your act together and train your partners thoroughly on the ins and outs of the register. Let them print physical mobile receipts at the stores.
Atmosphere: 1
Food: 4
Service: 1
Carola B
This Starbucks has no parking, sitting area, or restrooms. It literally is just a Starbucks for to go orders.
Atmosphere: 1
Tori Moore
Everyone is super friendly, and I always leave with a smile. They make the best Starbucks drinks in Vancouver. Today was especially good!
This is my fav local Starbucks. It doesn’t have an indoor seating area, and I almost always go through the drive through, but the staff is delightful. They are always friendly and helpful, and there is at least one person who knows my name and greets me personally when I pull in.
Food: 4
Service: 5
Recommended dishes: Ham & Swiss Croissant, Everything Bagel
Sara Rediske
My favorite Starbucks location! The staff is amazing!
This location gets 5 stars because of Kate. What an amazing barista. Beyond just being kind or friendly, she was informative, helpful and super accommodating. She gave us suggestions, which were excellent, and I can't say I've ever had a more positive Starbucks experience. She deserves all the good things coming her way! Thanks so much Kate!
kiersten barnes
Impressive drive-thru efficiency.
Atmosphere: 3
Food: 4
Service: 5
John Juarez
There bacon egg and cheese sandwich was delicious and the coffee is good
Location had a door dasher wait in line for over 1 hour to then tell them sorry we're closed we're not filling a group order that was already put in online over 1 hour ago.
Atmosphere: 1
Food: 1
Service: 1
Hands down one of the BEST Starbucks I have ever been to. Visibly inclusive and everyone is always in a good mood and very nice. Plus the drinks are always made perfectly. The drive thru/parking lot is definitely super cramped making things a little hectic depending how busy it is but that's no fault of the workers here.
Parking: Not many parking spaces. Parking lot is cramped and shared with another business.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Apple Croissant, Pecan Crunch Oatmilk Latte, Birthday Cake Pop
Today have a bad experience The lady who served us was very rude. I asked her why she was so serious and why was she serving us angry? She replied, “That's the only face she has.” I asked her if she liked her job. She didn't answer. I think the manager of this company should give them more training in customer service. We really don't want to go back to this place.
Atmosphere: 3
Service: 1
Not a fan
5 stars because I love the crew but WOW the driveway feels illegal--great place to bottom out your car. Maybe if enough of us complain to the city it can get fixed? Enter the lot at an angle, slowly, and you can sort of avoid damage. There's no option to park outside of the parking lot either: You have to bottom out your car to access the drive through or to park. Bummer!
Atmosphere: 1
Food: 5
Service: 5
No seating or restrooms. Just counter service and drive-thru. Great for getting in and out quickly, especially if you order ahead.
Atmosphere: 5
Food: 5
Service: 5
TERRIBLE customer service. I placed a decent order on the mobile app and asked for a receipt. It turns out they can’t print physical copies of receipts that are placed through mobile ordering.This is where it gets interesting, I go back the next day and see the same partner, I take it she’s the shift supervisor (April). I offer a simple solution to fix it. I suggest a refund, then re-ring up the same items and done, right?!….NOPE. She says she can’t do that because it was done yesterday, and that I have to call the customer service line and get one sent. I basically have to jump through hoops just for a physical receipt. Instead of being open to my suggestion which would’ve worked because I’m a former partner and shift supervisor. My solution offered was something I had done in the past at the stores I worked at.Starbucks get your act together and train your partners thoroughly on the ins and outs of the register. Let them print physical mobile receipts at the stores.
Atmosphere: 1
Food: 4
Service: 1
This Starbucks has no parking, sitting area, or restrooms. It literally is just a Starbucks for to go orders.
Atmosphere: 1
Everyone is super friendly, and I always leave with a smile. They make the best Starbucks drinks in Vancouver. Today was especially good!
Atmosphere: 5
Food: 5
Service: 5
A very good place ?
Restaurantji Recommends
This is my fav local Starbucks. It doesn’t have an indoor seating area, and I almost always go through the drive through, but the staff is delightful. They are always friendly and helpful, and there is at least one person who knows my name and greets me personally when I pull in.
Food: 4
Service: 5
Recommended dishes: Ham & Swiss Croissant, Everything Bagel
My favorite Starbucks location! The staff is amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich
This location gets 5 stars because of Kate. What an amazing barista. Beyond just being kind or friendly, she was informative, helpful and super accommodating. She gave us suggestions, which were excellent, and I can't say I've ever had a more positive Starbucks experience. She deserves all the good things coming her way! Thanks so much Kate!
Impressive drive-thru efficiency.
Atmosphere: 3
Food: 4
Service: 5
There bacon egg and cheese sandwich was delicious and the coffee is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant
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