Wingstop

305 SE Chkalov Dr, Vancouver
(360) 896-8001

Recent Reviews

Sort by
TheGuy

Good food but sticky tables and no bins to throw your trash

Atmosphere: 2

Food: 5

Service: 4

Shirronda Wray

I placed a takeout order here, and it was completely wrong—items were missing and the food wasn’t what I ordered. My husband had to drive back, and instead of fixing the issue right away, they made him wait over 20 minutes while staff hid in the back. When I called, I spoke with someone who claimed to be the manager but refused to come out and face the situation in person. They said they would issue a refund, but the lack of accountability and customer care was unacceptable.

This place has terrible service and zero professionalism. I do not recommend eating here.

Atmosphere: 1

Food: 1

Service: 1

stepan korshnov

This is the best Wingstop I’ve ever eaten in my life, this may be the best tenders I’ve ever ate in my life! It was crunchy, juicy, & hit the spot like never before! I would 100% recommend to everyone I know,

t mack

Called to place an order for 20 wings and 11 tenders. The male worker who answers the phone is rude and does not know how to talk to customers. For instance, he was not friendly and sounded like something was bothering him. When he answered, he immediately mentioned that he was “going to get somebody to help me” and then placed me on hold for over five minutes. When an employee answers the phone, isn’t it their job to help the customer? He almost sounded like he didn’t even work there. After five minutes of waiting on hold, I hung up and placed an online order because my kids were hungry and all the other places were closed. I came in to pick up my order. It was the same rude kid that answered the phone who is at the front counter. He never greeted me or any other other customers who came in. Never once did he even smile. He gave all the other three customers who walked in the same disconnected treatment. As I glanced to the back of house and there was a bunch of kids working back there, one of them was wearing a wig with a hat on. Some of the kids were wearing gloves and some were not even though all of them were handling food. The bigger kid that was wearing the wig with a hat was wearing gloves, but also touching the walls as he was leaning against it while chatting with the group in the back and then proceeded to handle food so it didn’t really matter if he was wearing gloves or not things were still being contaminated. Being in the customer service industry for over 30 years with many colleagues in the public health department, I can tell there was no Manager on site. The young gentleman handed me my $100+ Order without even a thank you. I checked my bag and they did not provide any napkins and gentleman who was handling the front of house smugly said they didn’t have any and pointed to a roll of paper towels next to the soda fountain. An experienced manager on site at all times and retraining everyone on customer service and hygiene would be a positive step in the right direction.

Elise Wyatt

I have never visited this location at night and had a good experience with the customer service, speed of service, or the quality of food. Things are usually wrong or missing, and the crew is very unprofessional. I’ve always had a positive experience going earlier in the day, but in the past few days even the morning service has been slacking. Not sure what’s changed but that could probably be addressed.

Christine Demarr

I love the vibe everyone is nice 10/10 always come here

Isaias Vega

AMAZING TEAM AND SERVICE! BEST OF THE PNW

Sofia Chihuahua

Great experience! Best service I’ve had in a while !

Cecy Velasco

It has terrible service, they make you wait a long time, the cashier leaves you waiting while she does her own things and I'm not even sorry, they really tell you that I don't recommend this place, I won't come again, next time I'll go to buffalowings instead, which has better service and a better atmosphere.

It has a terrible service they make you wait a lot the cashier leaves you waiting while she does her own things and I'm not even sorry they really tell you that I don't recommend this place I won't come again, for the next time I'll go better to the Buffalowings that has better service and better atmosphere

Atmosphere: 1

Food: 1

Service: 1

Barbara Nipper

This wing stop couldn't get an order right for nothing in the world. Store is dirty and order never followed. Drum and Flat is not the same.

Atmosphere: 1

Food: 1

Service: 1

Ramos González

Good service. I only been here twice in a 5 year gap and I had no issues, my order actually took less than the expected time. I certainly don’t find anything wrong with Wingstop.

Food: 5

Service: 5

Abby Villanueva

Ordered online and took a long time to get. The food is decent, always loved the wings the only thing is that my fries were undercooked and whenever I gets soda every single time it’s not fresh, it’s stale. They never clean it and I always have to get something else other than soda because it doesn’t taste good. Otherwise is a okay place

Update: after months it’s Honeslty gone downhill. Whenever I uber eats from this location this wingstop always manages to mess up the order. I constantly have to contact Uber eats support to help get a refund or something in some type of way because there is always something wrong with the order. I understand it happening maybe once or twice but this happens constantly. This location in particular is just not good.

Atmosphere: 1

Food: 1

Service: 1

Lindsay

They never have the food ready on time. There will be nobody in the restaurant, nobody in line, nothing, and they will still need 20 minutes before STARTING the order.
Btw the food comes in frozen. They aren't even fresh wings.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Chicken Wings

Jermaine Peake

I waited for an hour and a half only to be told that my food was ready but out of the 6 or 7 people working only one is qualified to use the cash register so I would have to wait another 20 minutes until she returned from her break. I just left and didn't come back. This is easily the absolute worst restaurant there is. Of any kind of food.

Atmosphere: 1

Food: 1

Service: 1

Justin Gragg

Delicious food 😋

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: BBQ Boneless Wings, Seasoned Fries, Chicken Wings, French Fries, Chicken Strips

Loading...