3 days ago I went to Baskin and Robbins to get two shakes they're 7 dollars a piece. Spanish girl attendant, I walked in she was helping a family. Another woman with a child I'm only saying this that she was Spanish and I'm white. So after she walked in behind me and the attendant knowing I came in first I said something about it she said it didn't take that long and told her it didn't matter, that I was the customer she should have waited on, so she refused service to me.
Atmosphere: 1
Food: 1
Service: 1
Carlos “valencias” Valencia
Excellent place to eat mango ice cream
Atmosphere: 5
Food: 5
Service: 5
Nadia Gamboa
I got a double scoop of oreo and chocolate chips cookie dough and service was
Atmosphere: 5
Food: 5
Service: 5
Priana Taylor
My family has been coming to this location for years. We always come specifically for their warm brownie sundae’s. The last 4 times we’ve come — they haven’t had brownies. I commented this to the server & she rudely & defensively asked me “well, did you come in last week. Because we had them last week.” I let her know, I don’t know exactly when, all I know is the last times I’ve personally come there hasn’t been any. I asked if she could give us a free scoop for compensation, she says “no. We don’t do that here.” So then I say to my mom, “maybe they should just take that off the menu when they don’t have the ingredients so people don’t continue to order it.” She snaps back & says “it’s out of stock so it is what it is.” I asked her why she had such an attitude, she says “because you’re over here asking for free stuff” I said yes — because, as someone who’s worked in costumer service, satisfaction should be a priority. Then (this is what got me.) she says “if you don’t like what we have, you can leave.” & refused to serve me. This is the worst customer service I’ve experienced in my 30 years of life. So disappointing.
Heather Mangini
Oreo stuffed cappuccino
muhammad aljadallah
Great customer service ! And the owner is the nicest woman alive !!! Love everything about this place !
Veronica Q
Tables were super dirty. Asked the employees if I can have a rag to help clean the tables and ignored me twice . Asked me 4 times what size and what flavors I wanted for two drinks . The young girl was very nice and helped him out with our drinks and cleaned all the tables. Place is a mess not what it use to be smh
Melissa Manzo
Good ice cream good very nice people
Anon Ymous
Service is slower than molasses.
Peter Maximus
The kids they have working here are so slow. They spend more time giggling with each other and or faces in their phones. Do yourself a favor and go to the other Baskin Robbins
Ice cream choices are good! I just can't go any where else and honestly why would I
Rosa Jimenez
They have awesome customer service & very friendly.
P M
The kids they have working here are so slow. They spend more time giggling with each other and or faces in their phones. Do yourself a favor and go to the other Baskin Robbins
Hill M
Great place to have some great ice cream hard working ?
Yasmin Flores
Customer service is not great, but what I'm upset is I live 20 min away and the two times I arrive at 9:30 one time and 9:40 the second time and they're close. They need to update there hours online and put the closing time.
3 days ago I went to Baskin and Robbins to get two shakes they're 7 dollars a piece. Spanish girl attendant, I walked in she was helping a family. Another woman with a child I'm only saying this that she was Spanish and I'm white. So after she walked in behind me and the attendant knowing I came in first I said something about it she said it didn't take that long and told her it didn't matter, that I was the customer she should have waited on, so she refused service to me.
Atmosphere: 1
Food: 1
Service: 1
Excellent place to eat mango ice cream
Atmosphere: 5
Food: 5
Service: 5
I got a double scoop of oreo and chocolate chips cookie dough and service was
Atmosphere: 5
Food: 5
Service: 5
My family has been coming to this location for years. We always come specifically for their warm brownie sundae’s. The last 4 times we’ve come — they haven’t had brownies. I commented this to the server & she rudely & defensively asked me “well, did you come in last week. Because we had them last week.” I let her know, I don’t know exactly when, all I know is the last times I’ve personally come there hasn’t been any. I asked if she could give us a free scoop for compensation, she says “no. We don’t do that here.” So then I say to my mom, “maybe they should just take that off the menu when they don’t have the ingredients so people don’t continue to order it.” She snaps back & says “it’s out of stock so it is what it is.” I asked her why she had such an attitude, she says “because you’re over here asking for free stuff” I said yes — because, as someone who’s worked in costumer service, satisfaction should be a priority. Then (this is what got me.) she says “if you don’t like what we have, you can leave.” & refused to serve me. This is the worst customer service I’ve experienced in my 30 years of life. So disappointing.
Oreo stuffed cappuccino
Great customer service ! And the owner is the nicest woman alive !!! Love everything about this place !
Tables were super dirty. Asked the employees if I can have a rag to help clean the tables and ignored me twice . Asked me 4 times what size and what flavors I wanted for two drinks . The young girl was very nice and helped him out with our drinks and cleaned all the tables. Place is a mess not what it use to be smh
Good ice cream good very nice people
Service is slower than molasses.
The kids they have working here are so slow. They spend more time giggling with each other and or faces in their phones. Do yourself a favor and go to the other Baskin Robbins
Restaurantji Recommends
Ice cream choices are good! I just can't go any where else and honestly why would I
They have awesome customer service & very friendly.
The kids they have working here are so slow. They spend more time giggling with each other and or faces in their phones. Do yourself a favor and go to the other Baskin Robbins
Great place to have some great ice cream hard working ?
Customer service is not great, but what I'm upset is I live 20 min away and the two times I arrive at 9:30 one time and 9:40 the second time and they're close. They need to update there hours online and put the closing time.