I ordered a turkey tom to be delivered today and I asked for red pepper flakes, instead I got jalapeños in my sandwich and I absolutely hate jalapeños, that’s why I just get the pepper flakes. I’m upset that whoever made this sandwich made this simple mistake made my sandwich taste not as good and differently than I hoped. Not only that, the guy who delivered the sandwich only tried one door at our business and almost walked away. We have three doors total and he only tried one before giving up so I had to go out and make sure I got my order.
Food: 2
Service: 2
Cory Parsons
Closed 10 minutes early!
Service: 1
Mrs
Good sandwiches, good
Atmosphere: 5
Food: 5
Service: 5
Chad J.
Quick and friendly. Always fresh and plenty of choices. Parking could be better, just because of the way the businesses are around the area.
Cristina Zuniga
Last week a few school bus drivers placed an order and had them delivered to the SOZO Sports Complex. We attempted again today and were told SOZO was not within the delivery service. We were put on hold with no communication and thought we were hung up on. We called back and our order was voided, again, with no communication.
AmandaAPanda91
When my order is correct it is really good! Unfortunately, they have only gotten my order right probably 2/10 last times that we've ordered so I prefer to order from the Yakima downtown location if possible or not at all anymore. Every time I order a veggie sandwich with Jimmy peppers added it is always missing something. For the veggie sandwich it really makes a difference if the cucumbers or Jimmy peppers are missing and this is pretty much always the case for me. I've also had a problem with them forgetting added ingredients on other people's sandwiches too.I'd suggest sticking to dine in if you order from here so you can easily get your order fixed if they mess up.
Atmosphere: 3
Food: 2
Service: 2
Dabayabado87
This place is awesome deserves more then 5 stars customer service and friendly staff favorite sandwich ? spot
Atmosphere: 5
Food: 5
Service: 5
James L.
I got food poisoning here! I'm not sure if it's a Jimmy John's thing but this is the 2nd location I got sick at . The staff also looks like a little unsanitary
Michelle Downs
Love the sandwiches, but waited 40 minutes for our curbside pickup order. Then missed 2 sandwiches and had to wait another 5 minutes. People ordering at the store were in and out quickly.
Darin R
"Freaky Fast" needs changed to "Scary Slow".Ordering via online or app is pointless. They obviously prioritize orders, pushing online or app orders to the back of the line. They don't even start your order until you ask for it.Placed my order at 11:33. Walked in at 12:06. Walked out with my order finally at 12:19. I was in the store with one other customer. And I still had to get the drink myself.All of the extras or subtractions were ignored. I asked for NO Onions, and it had onions. Luckily, I'm not allergic to them, otherwise, I'd be writing this from the hospital.I like the sandwiches, but with only 30 minutes for lunch, or looks like I'll be going back to Subway.
Ordered 3 sandwiches. Each sandwich was missing items specially requested. Paid extra for said items and didn’t get them. Do not recommend if you are looking for a consistent sandwich
Julie K.
Oh this place is a real treat. 9 of my last 10 orders were WRONG (it's a sandwich not brain surgery). That's not an exaggeration just a fact. When you call to inquire about it strap in because they have no clue what they're doing. Small town Washington. Fun fun fun.
Breanne Wells
I ordered ahead and wanted it ready at 12:15. It was ready at 11:36 for pickup and I called to confirm is that was true. They explained the process as to why they make them ahead which makes sense. He offered to have them remake my sammich and I felt bad for making them do that since it’s a waste. He had them remake it anyways for when I would be there and that’s just awesome. I still felt bad though so I bought a bag a chips and left a $5 tip for the hassle, dude still tried to talk me out of it but I insisted. Customer service is on point and the Sammie’s are always delish. Thanks guys!!!
james anderson
Every time they give me the run around...they never show up with food...took 2 hours to find out they aren't even bringing me my food and I already paid for it. they took it out my bank this is by far the worst Jimmy John's.
Jake Anaya
Absolutely rude the orange head manager is the worst! I don’t know how he’s the boss there he definitely has anger problems!!!
I ordered a turkey tom to be delivered today and I asked for red pepper flakes, instead I got jalapeños in my sandwich and I absolutely hate jalapeños, that’s why I just get the pepper flakes. I’m upset that whoever made this sandwich made this simple mistake made my sandwich taste not as good and differently than I hoped. Not only that, the guy who delivered the sandwich only tried one door at our business and almost walked away. We have three doors total and he only tried one before giving up so I had to go out and make sure I got my order.
Food: 2
Service: 2
Closed 10 minutes early!
Service: 1
Good sandwiches, good
Atmosphere: 5
Food: 5
Service: 5
Quick and friendly. Always fresh and plenty of choices. Parking could be better, just because of the way the businesses are around the area.
Last week a few school bus drivers placed an order and had them delivered to the SOZO Sports Complex. We attempted again today and were told SOZO was not within the delivery service. We were put on hold with no communication and thought we were hung up on. We called back and our order was voided, again, with no communication.
When my order is correct it is really good! Unfortunately, they have only gotten my order right probably 2/10 last times that we've ordered so I prefer to order from the Yakima downtown location if possible or not at all anymore. Every time I order a veggie sandwich with Jimmy peppers added it is always missing something. For the veggie sandwich it really makes a difference if the cucumbers or Jimmy peppers are missing and this is pretty much always the case for me. I've also had a problem with them forgetting added ingredients on other people's sandwiches too.I'd suggest sticking to dine in if you order from here so you can easily get your order fixed if they mess up.
Atmosphere: 3
Food: 2
Service: 2
This place is awesome deserves more then 5 stars customer service and friendly staff favorite sandwich ? spot
Atmosphere: 5
Food: 5
Service: 5
I got food poisoning here! I'm not sure if it's a Jimmy John's thing but this is the 2nd location I got sick at . The staff also looks like a little unsanitary
Love the sandwiches, but waited 40 minutes for our curbside pickup order. Then missed 2 sandwiches and had to wait another 5 minutes. People ordering at the store were in and out quickly.
"Freaky Fast" needs changed to "Scary Slow".Ordering via online or app is pointless. They obviously prioritize orders, pushing online or app orders to the back of the line. They don't even start your order until you ask for it.Placed my order at 11:33. Walked in at 12:06. Walked out with my order finally at 12:19. I was in the store with one other customer. And I still had to get the drink myself.All of the extras or subtractions were ignored. I asked for NO Onions, and it had onions. Luckily, I'm not allergic to them, otherwise, I'd be writing this from the hospital.I like the sandwiches, but with only 30 minutes for lunch, or looks like I'll be going back to Subway.
Restaurantji Recommends
Ordered 3 sandwiches. Each sandwich was missing items specially requested. Paid extra for said items and didn’t get them. Do not recommend if you are looking for a consistent sandwich
Oh this place is a real treat. 9 of my last 10 orders were WRONG (it's a sandwich not brain surgery). That's not an exaggeration just a fact. When you call to inquire about it strap in because they have no clue what they're doing. Small town Washington. Fun fun fun.
I ordered ahead and wanted it ready at 12:15. It was ready at 11:36 for pickup and I called to confirm is that was true. They explained the process as to why they make them ahead which makes sense. He offered to have them remake my sammich and I felt bad for making them do that since it’s a waste. He had them remake it anyways for when I would be there and that’s just awesome. I still felt bad though so I bought a bag a chips and left a $5 tip for the hassle, dude still tried to talk me out of it but I insisted. Customer service is on point and the Sammie’s are always delish. Thanks guys!!!
Every time they give me the run around...they never show up with food...took 2 hours to find out they aren't even bringing me my food and I already paid for it. they took it out my bank this is by far the worst Jimmy John's.
Absolutely rude the orange head manager is the worst! I don’t know how he’s the boss there he definitely has anger problems!!!