McDonald's

18695 W Bluemound Rd, Brookfield
(262) 797-9977

Recent Reviews

Nichole

Always great service!!

Atmosphere: 5

Food: 5

Service: 5

Lisa Tapp

Service was great. Food hot. One of the better visits to a McDonald's in recent months

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: French Fries, Mcchicken

Robert Gomez

Every time I come here my order is wrong!! And always missing items...paying for food I want and don't receive....TERRIBLE TERRIBLE!!! WILL NEVER RETURN

Atmosphere: 1

Food: 2

Service: 1

GoodGuyFrey

Besides the filth of the restaurant as a whole. The employees were very disrespectful. the food tasted like it had been sitting out for hours and the fries were soft and cold. I will never be returning to this mcdonald’s ever again. If i could leave less than 1 star i would.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Katzman

They gave me my Shamrock McFlurry and it was just vanilla ice cream with Oreos on top. When I handed it back to them and asked them to mix it they said the machine was down, of course it was! Employees at both windows were rude and unhelpful. Wouldn’t go back!

Atmosphere: 1

Food: 1

Service: 1

R Johnson

It's not the McDonald's of old. Who wants to touch a nasty screen before they eat? No "welcome to McDonald's may I please take your order"Parking: Wide open. It's not the same

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries

ADJ FAMILY

Came in tonight through the drive through waited at least 5 min before I was even attended. No worries I waited and was patient until they were ready to take my order. Unfortunately the person who took my order messed it up and I had told her that the food I had ordered wasn’t in there. She said she couldn’t hear what I ordered and told me to get back in line and do the order again, instead of making things right. I told her if there was any way she can fix it since I already got my food and don’t want to wait in line again and she said no I would have to go back around. I understand they are short staffed and had a line but I feel as a customer if you make a mistake you should be able to fix it and give out a good customer experience. Poor quality on customer service.

Atmosphere: 1

Food: 2

Service: 2

Rick Bell

Always the worst service. Never fast, never hot, orders are never right. They will give you free food if you tip.

Atmosphere: 1

Food: 1

Service: 1

Laura Lamer-Thomas

Our table was dirty; un-wiped from the previous customers.

Atmosphere: 1

Food: 4

Service: 3

David Baylor

Good location. Looked fully staffed. Food was made fast.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: World Famous Fries, Cheeseburger

David D

I wanted Mac Sauce INSTEAD OF, NOT IN ADDITION TO ketchup and mustard on my McDouble. I asked if there would be an extra charge for that request and was told, "No". However, an extra charge of 45 cents was added for the substitution anyway, so I left taking my business elsewhere never to return.

Atmosphere: 1

Food: 1

Service: 1

Jorge Gallardo

This my chicken sandwich. Horrible!

Boss Lady

Absolutely the WORST in all aspects. No employees, filthy building, trash cans all overflowing. Food took forever and wasn't hot. There was A HAIR in my daughter's Coke. Just disgusting! We didn't finish our food, it was so bad.

Atmosphere: 1

Food: 1

Service: 1

Dylan James

Lazy employees locking the dining room at 945. Management please get involved.

Edward Knueppel Jr.

McDonald's has really gone down the tubes as far as dine in experience. They have you take a table number but then just set your food by the register.

Atmosphere: 1

Food: 1

Service: 1

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