“My granddaughter and I love Panera so I went on Tuesday for dinner take out. The soup was wonderful as always and the cinnamon bagels delicious. The problem was with the total I was charged. I filled out the Panera review I received by email as well as contacted the store directly. Not only was everyone absolutely wonderful from Jeremy to the store manager, Alisha. I was treated with total respect and courtesy and they resolved the issue more than I expected. They are so amazing. I recommend Panera wholeheartedly!! Thank you!!“
“This particular Panera is smaller and lacks the ambiance of most other Paneras. The lighting isn’t as cozy, no appealing booths or rich wood tones. But it’s very convenient location-wise for me. I think they are improving on their service since they opened over a year ago. The Sip Club works out well just as long as the liquid cane sugar and half and half aren’t empty for the iced coffee. I overall love their self-serve coffee and drink stations.
It’s a pain to go eastbound on Capitol because you can’t take a left out of Panera. You may want to consider going north on the small side street behind the building towards Lisbon Ave (except that construction with closures has been there lately).“
“I went there to visit with a friend and it was really nice. We sat outside. There was plenty of nice space to sit either in the shade or enjoying the sun. The menu and service is what you'd expect from a properly run Panera. The bathrooms were nice and clean and everyone was pleasant.“