Charcoal Grill
$ • American, Pizza, New American
Hours:
580 Milwaukee Ave, Burlington
(262) 767-0000
About Charcoal Grill
Customers' Favorites
Charcoal Grill Reviews
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If you’d like plastic in your food and to be treated like you’re the problem then go here! I have pictures of the plastic that was in with my broccoli! $38 steak that had ZERO seasoning on it and then when I asked for a manager supposedly BOTH were busy and didn’t come! Dealt with a rude waitress Nicole instead! The way I was treated and talked down to is not ok and will not be tolerated! I was treated very disrespectfully and I was the one who had PLASTIC from YOUR ESTABLISHMENT...read full review
very disappointed that if you use a gift certificate you have to use the whole thing. no credit for unused money. can't use it for the tip. so the restaurant get the remainder of the money. my sister used one and ended up losing $10.00 of her gift card.
We used Charcoal Grill for our catering for our wedding and it was just okay. The customer service and working with Sarah was great. However the day of our wedding the food did not taste as good as when we did our food tastings, which might be expected. But I was really looking forward to the chicken cordon bleu because it was delicious in the tasting, but my chicken was very dry and almost hard to swallow. We had people compliment the food, so maybe others were better. But in...read full review
Menu
Hours
| Monday | 11:30AM - 8PM |
| Tuesday | 11:30AM - 8PM |
| Wednesday | 11:30AM - 8PM |
| Thursday | 11:30AM - 8PM |
| Friday | 11:30AM - 9PM |
| Saturday | 11:30AM - 9PM |
| Sunday | 9AM - 8PM |
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Charcoal Grill is a restaurant that offers a variety of dishes, with some customers praising the quality of the main courses. Many have found the food incredible, especially enjoying the Sunday Buffet. However, there have been some issues with the menu being unclear and confusing, such as the distinction between the fish fry and baked fish options. Additionally, there was no information about beverages on the menu, and the clam chowder was described as darker and saltier than usual. The service has been described as hit-or-miss, with some waitstaff providing good assistance while others have given incorrect information. For instance, some customers experienced delays in being seated, despite the presence of empty tables. The quality of the food can vary, as some reported overcooked burgers and soggy sweet potato fries, while others found the flatbread pizza overdone but still delicious. Despite these issues, the restaurant has been praised for its friendly staff and the beautiful riverside view from the patio, making it good enough overall to recommend a visit or two to check it out for yourself.