terrible the waitress never checked on our table just brought the check as soon as we took our first bite, food tasted awful, and they added more onto the tip when we didn’t know until i looked at bank. very disappointing don’t know how there still in business.
Atmosphere: 1
Food: 1
Service: 1
Sara Trapp
Update to another visit: My daughter really wanted to come here for lunch. We arrived at about 12:10 at the latest. Our food did not arrive until after 1:00. People seated after us got their food before we did. When I got my chicken tender platter, I could not even believe the size of the tenders. I can get better tenders from Walmart. She did offer us dessert on the house when we finished eating, but I didn’t want to be stuck waiting another 45min for it. We watched two couples come in and wait to be greeted and no one ever said anything to them before they decided to walk out. The waitstaff looked at them but never acknowledged them or told them someone would be with them soon. I imagine this will be our last time here.
1st visit: It wasn’t terribly busy when we arrived. We were seated right away. It took our waitress over 15 minutes to even greet us and take our drink order, which by that time we already knew what we wanted to eat. Our drinks didn’t arrive until after our appetizer. Which it was just lemonade, so it wasn’t like we needed to wait for a bartender to make the drinks. The mozzarella sticks were barely warm. I got the quesadilla burger and the burger was broken up inside the quesadilla and like they just hoped the cheese would hold it together. The Alfredo had very little sauce. An incredibly disappointing visit. And I know we weren’t the only ones who felt that way. The table next to us ordered a drink to have with their meal and it wasn’t brought to their table until they had already eaten their food. The eye roll from the bartender when she walked away after she dropped it off was pretty uncalled for.
Atmosphere: 2
Food: 1
Service: 1
Ryan F
The steak was over cooked and had no flavor. They forgot our appetizer and didn't tell us they were out of green beans. Just brought extra broccoli instead of asking what we wanted instead. Terrible night out and waste of money.
Atmosphere: 2
Food: 1
Service: 3
Kim Hilton
Food was wonderful and our waiter was awesome.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Bourbon Street Steak
Mercedes Nelson
Our server Logan at the Eau Claire location was literally the best! the service was great and he had a great sense of humor! he brightened our day and we appreciate the positive energy
Atmosphere: 5
Food: 4
Service: 5
Facts dont care about feelings
One of the nicest restaurants I have been to. Employees were fast and constantly asked if needed anything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Street Steak
Brandon Young
Overall it was a good experience. Our waitress was nice, albeit anxious. The food was good, but it did take a bit to get the shake that I ordered. Overall I’d give it a 8/10, and would consider going to eat here again.
Atmosphere: 3
Food: 5
Service: 4
Karissa Parkhurst
Was seated right away with 3 of our 4 people. We waited 5 minutes for our 4th. Our 4th sat herself and then we sat another 15 minutes before anyone came to our table again! We put out drink orders in, 4 alcohol mixed drinks, when they arrived, the drinks that came in shakers both empty glasses were dirty! All around not a good experience!
Atmosphere: 1
Food: 3
Service: 1
Kurt Reith Jr
This places has turned around for the better my stake was better cooked then Texas road house. The fries were not over salted and there stake and shrimp parm is amazing will be back 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Katie Kruschke
Finally had my last visit. We went out to Celebrate my mother in laws birthday and my food and my partners food was horrifically overcooked. They did comp my meal and two my partner food, but took her sides and didn't place them in the to go box. I order take out weekly from here and three accuracy continues to decline but the managers crummy attitude left a very bad taste in my mouth (along with the food) there are so many other great restaurants to give your business to. Don't bother with this one
Used to be way better tasting food. The food now is just ok. Staff were rude. I ordered car side and was ignored. Food took 10 minutes longer and I ended up going inside to get it myself
Atmosphere: 2
Food: 3
Service: 2
Zoey George
Arrived and got seated pretty quickly. Waited at the table we were seated at for 20 minutes no server, no manager, no one came up to us and asked us what we wanted to drink. I went up to the bar the first time to get drinks which also took 5 minutes of wait time for someone to be at the bar to get our drinks. Finally got our drinks, and then had to wait another 15 minutes for our waitress to even acknowledge us and asked us if we needed any drinks (even though I went and got our drinks 15 minutes ago) she then finally took our order. Meanwhile prior to greeting us after being there for over 20 minutes she was gossiping with her friends at a table near us and I heard her complain and cuss about fellow guests. We finally received our food, my fries were cold, the orders were incomplete. We finished our drinks, our waitress Cassie took plates and didn’t say a word to us or slow down to check on us which made me have to go up to the bar a second time to get drinks. We then finally got our bill which took another 10 minutes. The manager delivered the drinks both times I went up to the bar, and apologized several times but that did not improve our experience. If you are in a rush, I do not recommend.
Atmosphere: 2
Food: 3
Service: 1
David Connell
Very good food and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Michael Yahn
Ribs are awesome. Didn't care for the French onion soup. But that's just me.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Menu
Ghost
Steak was terrible. Service was good, but great service can't make up for bad food. I'll never eat here again.
terrible the waitress never checked on our table just brought the check as soon as we took our first bite, food tasted awful, and they added more onto the tip when we didn’t know until i looked at bank. very disappointing don’t know how there still in business.
Atmosphere: 1
Food: 1
Service: 1
Update to another visit:
My daughter really wanted to come here for lunch. We arrived at about 12:10 at the latest. Our food did not arrive until after 1:00. People seated after us got their food before we did. When I got my chicken tender platter, I could not even believe the size of the tenders. I can get better tenders from Walmart. She did offer us dessert on the house when we finished eating, but I didn’t want to be stuck waiting another 45min for it.
We watched two couples come in and wait to be greeted and no one ever said anything to them before they decided to walk out. The waitstaff looked at them but never acknowledged them or told them someone would be with them soon.
I imagine this will be our last time here.
1st visit:
It wasn’t terribly busy when we arrived. We were seated right away. It took our waitress over 15 minutes to even greet us and take our drink order, which by that time we already knew what we wanted to eat. Our drinks didn’t arrive until after our appetizer. Which it was just lemonade, so it wasn’t like we needed to wait for a bartender to make the drinks.
The mozzarella sticks were barely warm. I got the quesadilla burger and the burger was broken up inside the quesadilla and like they just hoped the cheese would hold it together. The Alfredo had very little sauce.
An incredibly disappointing visit. And I know we weren’t the only ones who felt that way. The table next to us ordered a drink to have with their meal and it wasn’t brought to their table until they had already eaten their food. The eye roll from the bartender when she walked away after she dropped it off was pretty uncalled for.
Atmosphere: 2
Food: 1
Service: 1
The steak was over cooked and had no flavor. They forgot our appetizer and didn't tell us they were out of green beans. Just brought extra broccoli instead of asking what we wanted instead. Terrible night out and waste of money.
Atmosphere: 2
Food: 1
Service: 3
Food was wonderful and our waiter was awesome.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Bourbon Street Steak
Our server Logan at the Eau Claire location was literally the best! the service was great and he had a great sense of humor! he brightened our day and we appreciate the positive energy
Atmosphere: 5
Food: 4
Service: 5
One of the nicest restaurants I have been to. Employees were fast and constantly asked if needed anything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Street Steak
Overall it was a good experience. Our waitress was nice, albeit anxious. The food was good, but it did take a bit to get the shake that I ordered. Overall I’d give it a 8/10, and would consider going to eat here again.
Atmosphere: 3
Food: 5
Service: 4
Was seated right away with 3 of our 4 people. We waited 5 minutes for our 4th. Our 4th sat herself and then we sat another 15 minutes before anyone came to our table again! We put out drink orders in, 4 alcohol mixed drinks, when they arrived, the drinks that came in shakers both empty glasses were dirty! All around not a good experience!
Atmosphere: 1
Food: 3
Service: 1
This places has turned around for the better my stake was better cooked then Texas road house. The fries were not over salted and there stake and shrimp parm is amazing will be back 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Menu
Finally had my last visit. We went out to Celebrate my mother in laws birthday and my food and my partners food was horrifically overcooked. They did comp my meal and two my partner food, but took her sides and didn't place them in the to go box. I order take out weekly from here and three accuracy continues to decline but the managers crummy attitude left a very bad taste in my mouth (along with the food) there are so many other great restaurants to give your business to. Don't bother with this one
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Used to be way better tasting food. The food now is just ok. Staff were rude. I ordered car side and was ignored. Food took 10 minutes longer and I ended up going inside to get it myself
Atmosphere: 2
Food: 3
Service: 2
Arrived and got seated pretty quickly. Waited at the table we were seated at for 20 minutes no server, no manager, no one came up to us and asked us what we wanted to drink. I went up to the bar the first time to get drinks which also took 5 minutes of wait time for someone to be at the bar to get our drinks. Finally got our drinks, and then had to wait another 15 minutes for our waitress to even acknowledge us and asked us if we needed any drinks (even though I went and got our drinks 15 minutes ago) she then finally took our order. Meanwhile prior to greeting us after being there for over 20 minutes she was gossiping with her friends at a table near us and I heard her complain and cuss about fellow guests. We finally received our food, my fries were cold, the orders were incomplete. We finished our drinks, our waitress Cassie took plates and didn’t say a word to us or slow down to check on us which made me have to go up to the bar a second time to get drinks. We then finally got our bill which took another 10 minutes. The manager delivered the drinks both times I went up to the bar, and apologized several times but that did not improve our experience. If you are in a rush, I do not recommend.
Atmosphere: 2
Food: 3
Service: 1
Very good food and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Ribs are awesome. Didn't care for the French onion soup. But that's just me.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Menu
Steak was terrible. Service was good, but great service can't make up for bad food. I'll never eat here again.
Atmosphere: 2
Food: 1
Service: 3
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