“I use the app as I was told you’d get your order faster, that’s not the case. They serve the line that’s out the door that keeps coming before bringing out your order. I waited 20 mins and called. I don’t have time to sit and wait when I picked a scheduled time to pick up my order, it should be ready for me to pick up within minutes of me clicking here. I totally get it’s busy, I’ve been in customer service and the food industry so I feel like a Karen but was quite irritated about the wait that I canceled my order because I didn’t have the time to wait any longer.“
“I use the app as I was told you’d get your order faster, that’s not the case. They serve the line that’s out the door that keeps coming before bringing out your order. I waited 20 mins and called. I don’t have time to sit and wait when I picked a scheduled time to pick up my order, it should be ready for me to pick up within minutes of me clicking here. I totally get it’s busy, I’ve been in customer service and the food industry so I feel like a Karen but was quite irritated about the wait that I canceled my order because I didn’t have the time to wait any longer.“