The Chocolate Factory

13475 Watertown Plank Rd, Elm Grove
(262) 997-0006

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Recent Reviews

Great customer service!
I watched while the customer in front of me was rude to the staff and both the staff and manager tried to diffuse the situation in a calm and concerned manner.
Will definitely be coming here again. Subs are delicious and the staff are so friendly and kind!
Very welcoming service. I had the Italian wedding soup and half Phoenix sub. The tea was really good and it was pretty much a great day to eat outside with my co-workers.

Parking: The parking is pretty tight so if you have a large SUV be careful.
We are new to the area and wanted to give the ice cream a try. I was pleasantly surprised at the amount of options. The worker was friendly and offered us samples, which was nice as we have kids, but we all chose after the first sample. They price their ice cream by weight which we thought was smart so no customer could feel shorted. It was roughly 6 dollars per person on our trip. We got one hot fudge sundae, 3 dipped waffle cones and one regular dish. All the ice creams tasted...

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