Panera Bread

2960 Cahill Main, Fitchburg
(608) 441-8883

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Recent Reviews

The service has always made it nice coming to this location. After ordering a dish they did not tell me they ran out of, they provided a substitute and even offered me an additional soup free of charge.
I placed a pick up lunch order for 11:15 am a few hours prior to that time. My food was not in the rapid pickup area when I arrived at 11:15, so around 11:20 I finally asked the lady packing orders about mine. I was told they "have my order", but not given an estimated wait time. Order was finally ready at 11:35, with no apology, no coupon. Very poor customer service. On the positive side, the order was correct and the food very good!
The manager made the experience very family friendly for my two young children. I very much appreciated the service and atmosphere. My kindergartener loves going and refers to it as a “fancy restaurant.”

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