Starbucks Coffee Company
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Customers' Favorites
Featured Medium Roast Pike Place Roast
Bacon Gouda & Egg Breakfast Sandwich
Bacon Gouda & Egg Sandwich
Bacon & Gruyère Egg Bites
Cheese Danish
Starbucks Reviews
174 ratings
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Huge kudos to the three guys working this morning! I don’t think I’ve ever seen this location so busy — the line was incredibly long both inside and outside the store, and these three absolutely crushed it.
While I was eating, I watched them crank through easily 30+ orders without missing a beat. They were fast, organized, professional, and somehow managed to stay friendly and composed despite being completely slammed.
It was honestly impressive...read full review
While I was eating, I watched them crank through easily 30+ orders without missing a beat. They were fast, organized, professional, and somehow managed to stay friendly and composed despite being completely slammed.
It was honestly impressive...read full review
I had a good experience with this Fitchburg location, and I enjoyed stopping by this Starbucks.
Delicious but not very friendly.
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 5AM - 7PM |
Starbucks Coffee Company is a popular and welcoming spot that many customers consider their "go to" location. Visitors often mention the friendly and kind staff, who make everyone feel comfortable and valued. The team is known for treating customers well, with some staff members building strong rapport with regulars. Customers appreciate the personal attention, such as greeting by name and offering special touches like serving drinks in mugs and plates. The staff’s understanding nature shines through, even during busy times, and they go out of their way to create positive experiences. A notable example includes staff members who try to make drinks based on social media trends, delighting children with fun and beautiful drinks. Customers also share experiences of receiving attentive service when issues arise, like spilled drinks or other mistakes, with managers like Erica showing concern and kindness. Many appreciate the staff’s efforts to make each visit special, whether by creating customized drinks or simply providing a friendly atmosphere. Overall, Starbucks is described as a place where the staff's friendliness and genuine care make it a favorite local spot for many customers.