Faros Restaurant & Cocktails

I stopped in for breakfast and the food was very good! fresh, tasty, and definitely the highlight of the visit. The atmosphere, however, felt a bit run down and lacking in energy, which took away from the overall experience. On the positive side, the service was excellent. Everyone I interacted with was friendly, attentive, and really made me feel welcome.

Atmosphere: 3

Food: 5

Service: 4

A must try!! We have visited several times now, each visit was FANTASTIC! Don't overlook this gem!

Atmosphere: 5

Food: 5

Service: 5

First time coming here, the soup and salad bar was nice. I ordered the broiled pork chops, the pork chops were dry and tough. Another person ordered the Chicken cacciatore without onions. There were no onions; however, the pasta was way over cooked. The cheeseburger my husband ordered was good.
Also, every once in awhile we could smell cigarette smoke.

Atmosphere: 3

Food: 3

Service: 5

This is one of my favorite places.

Atmosphere: 5

Food: 5

Service: 5

Who adds chocolate syrup to chocolate pancakes.

Atmosphere: 2

Food: 1

Service: 2

Great options, great food, friendly faces.

Atmosphere: 5

Food: 5

Service: 5

Great food! The salads are fresh & delicious!

Atmosphere: 5

Food: 5

Service: 5

Great value and great food

Atmosphere: 4

Food: 5

Service: 5

Had the all you can eat salad and soup bar. The salad bar was well maintained and had a nice selection. The Service was great! Staff was very friendly. Everyone was busy taking care business, nice too see.

Atmosphere: 5

Food: 5

Service: 5

Just average. Nothing was amazing or bad.
I may return but not likely.

Atmosphere: 3

Food: 3

Service: 3

We had a wonderful breakfast. Food was good. Server was great.

Atmosphere: 5

Food: 5

Service: 5

Eat here when I go to Fond Du Lac. Too many choices on the menu, but you will definitely find something that you will like. Even picky eaters find something. Love the homemade soups and fresh salad bar. Have never been disappointed with the service or the food.

Atmosphere: 5

Food: 5

Service: 5

As far as all day breakfast places go Faros is the best in Fond du Lac. My go to for French toast, skillets and eggs.

Atmosphere: 4

Food: 4

Service: 5

Best food I've had in a some time. Generous portions. Kids loved it too!

Atmosphere: 5

Food: 5

Service: 5

Today, I found myself at a local establishment, filled with hope for a pleasant dining experience. However, my visit turned into a frustrating ordeal that underscores the critical importance of quality service in the hospitality industry. Upon arrival, the atmosphere felt uninviting and unwelcoming. Despite the restaurant not being overly crowded, I was left waiting for over 30 minutes without even a nod from the staff. The lack of attention was alarming; it quickly became apparent that no one was taking orders, which is a fundamental responsibility in the service industry. As I waited, I observed the staff's interactions with other patrons, and it was clear that their training was insufficient. There was a palpable ignorance regarding customer needs, and the staff appeared overwhelmed over an auto accident on the Interstate, which primarly should had not interfere the quality of service. This not only affected the service but also created an uncomfortable atmosphere that deterred enjoyment. In any hospitality setting, the effective training of staff is crucial. Employees should be equipped to engage with guests promptly and courteously, ensuring that their needs are met. Unfortunately, this establishment fell short on numerous counts. The neglect experienced during my visit serves as a reminder that every aspect of service training is vital; anything less can greatly impact the overall dining experience. In conclusion, the experience I endured was disappointing and indicative of larger issues within the service framework of the establishment. Quality service is essential in fostering a positive atmosphere for patrons. If a restaurant cannot manage the fundamental task of taking orders and providing drinks in a timely and courteous manner, it raises concerns about its ability to succeed in the competitive hospitality landscape. I hope this message serves as a call to action for businesses to prioritize proper training and create an inviting environment for all customers. If anyone is considering visiting this establishment, I encourage you to weigh these points carefully before making your decision. I will definitely not return to this establishment ever.