They need to specify when the close cause I just washed my money on a order just for them to call me and tell me they close earlier than it says for their website and there search page
Atmosphere: 3
Food: 4
Service: 2
Brian Gates
I ordered a pizza and waited 2.5 hours for a delivery. Second time with this kind of service would recommend any other pizza place over this.
Atmosphere: 1
Food: 1
Service: 1
justin schultz
I would literally give no stars if I could ! They have the worst service and I swear the last three times I’ve ordered there, my food was wrong . The last time their csr argued with me about my food being wrong . Told me it was impossible because the “ manager “ made it . She then hung up on me so I called back. The lady refused to put the manager on the phone and told me she would call back. That never happened. I will be calling their corporate number and hopefully the owner .
Atmosphere: 1
Food: 1
Service: 1
Ekaterina Yuvasheva
I get it, guys. Sometimes the store may need to close early. But it would have been a very good idea to let the customer know their order wasn't going to be made. You know, in a manner other than letting that customer show up and stand at a locked door feeling like an idiot.
Service: 1
Cody
Previous orders weren’t correct and quality of food is down the gutter. Decided to give them another try and they cancelled the order with zero explanation or notice. Wait an hour past estimated delivery time for them to never even answer the phone
Atmosphere: 1
Food: 1
Service: 1
John Quintanilla
Good carry out not enough space to eat in and very cold.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Hand Tossed Cheese Pizza
Carrie Sandberg
Not a great experience. Called my order in and was given a 30-40 minute delivery window. An hour later, still didn’t have our pizzas so I called and they informed me our pizzas were sitting in the hot box and had been for a while. Somehow door dash hadn’t come to pick them up (because that is who runs delivery for them). No manager available to speak with but they took my info down and said they’d see where door dash was. I ended up calling again and decided to just pick up my pizzas. Got there the same time door dash did. Ended up getting home with the pizzas 90 minutes after ordering, eating ok warmish pizza (probably would have been better hot). Thankfully the manager Glen A did call me the next day to investigate the situation and gave me a store credit in the amount of our order.
Erica Schultz
I hate this store so much. We have never had a correct order, the people that work there do not care at all. The food is always awfully cooked, or just an absolute mess. At this point the “make it right” credit they give you isn’t worth it at all.
Atmosphere: 1
Food: 2
Service: 1
Adam Grosinske
How is this franchise still open? Zero standards. Terrible food.
Atmosphere: 2
Food: 1
Service: 2
Marquea Goike
Horrible experience. Had to change an order time and called the store. Got an extremely rude gentlemen. The next day, the general manager called and his exact words to me were “he’s got a bad attitude. I don’t know why.” Well at least management knows the nighttime guy is rude. And he didn’t leave a message and fix my order like he said he would. When the food finally came, one of the pizzas was not cooked through completely. Horrible service (that is known and apparently not cared about to fix) and bad food to boot. Will never go back.
Im a door dasher, so I went to get food th two guys were doing amazing.
Beci Ellis
Food was cold,3 hour wait for delivery, and didn't get all of the orders they left out the sauce
Food: 1
Service: 1
Trisha Tyson
I just had a picture perfect half Supreme, half ham and pineapple 'za. This could be the best PH pizza I have ever had. The Hut has the best thin crust, the toppings were so flavorful and spread evenly...it was delish! Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Timothy O'Dell
STAY AWAY FROM THIS FAILING BUISNESS. Ordered pizza, wings, and sticks. Delivery showed up 30 mins late and my wings were wrong. Called to explain the mixup and they asked if they could call me back. 40 mins later they call and tell me how they will not make the order right. This place is straight trash.
Atmosphere: 1
Food: 1
Service: 1
Amanda Bovee
Friendly and inviting staff, accurate order, estimated time for the order to be ready was spot on!
They need to specify when the close cause I just washed my money on a order just for them to call me and tell me they close earlier than it says for their website and there search page
Atmosphere: 3
Food: 4
Service: 2
I ordered a pizza and waited 2.5 hours for a delivery. Second time with this kind of service would recommend any other pizza place over this.
Atmosphere: 1
Food: 1
Service: 1
I would literally give no stars if I could ! They have the worst service and I swear the last three times I’ve ordered there, my food was wrong . The last time their csr argued with me about my food being wrong . Told me it was impossible because the “ manager “ made it . She then hung up on me so I called back. The lady refused to put the manager on the phone and told me she would call back. That never happened. I will be calling their corporate number and hopefully the owner .
Atmosphere: 1
Food: 1
Service: 1
I get it, guys. Sometimes the store may need to close early. But it would have been a very good idea to let the customer know their order wasn't going to be made. You know, in a manner other than letting that customer show up and stand at a locked door feeling like an idiot.
Service: 1
Previous orders weren’t correct and quality of food is down the gutter. Decided to give them another try and they cancelled the order with zero explanation or notice. Wait an hour past estimated delivery time for them to never even answer the phone
Atmosphere: 1
Food: 1
Service: 1
Good carry out not enough space to eat in and very cold.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Hand Tossed Cheese Pizza
Not a great experience. Called my order in and was given a 30-40 minute delivery window. An hour later, still didn’t have our pizzas so I called and they informed me our pizzas were sitting in the hot box and had been for a while. Somehow door dash hadn’t come to pick them up (because that is who runs delivery for them). No manager available to speak with but they took my info down and said they’d see where door dash was. I ended up calling again and decided to just pick up my pizzas. Got there the same time door dash did. Ended up getting home with the pizzas 90 minutes after ordering, eating ok warmish pizza (probably would have been better hot). Thankfully the manager Glen A did call me the next day to investigate the situation and gave me a store credit in the amount of our order.
I hate this store so much. We have never had a correct order, the people that work there do not care at all. The food is always awfully cooked, or just an absolute mess. At this point the “make it right” credit they give you isn’t worth it at all.
Atmosphere: 1
Food: 2
Service: 1
How is this franchise still open? Zero standards. Terrible food.
Atmosphere: 2
Food: 1
Service: 2
Horrible experience. Had to change an order time and called the store. Got an extremely rude gentlemen. The next day, the general manager called and his exact words to me were “he’s got a bad attitude. I don’t know why.” Well at least management knows the nighttime guy is rude. And he didn’t leave a message and fix my order like he said he would. When the food finally came, one of the pizzas was not cooked through completely. Horrible service (that is known and apparently not cared about to fix) and bad food to boot. Will never go back.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Im a door dasher, so I went to get food th two guys were doing amazing.
Food was cold,3 hour wait for delivery, and didn't get all of the orders they left out the sauce
Food: 1
Service: 1
I just had a picture perfect half Supreme, half ham and pineapple 'za. This could be the best PH pizza I have ever had. The Hut has the best thin crust, the toppings were so flavorful and spread evenly...it was delish! Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
STAY AWAY FROM THIS FAILING BUISNESS. Ordered pizza, wings, and sticks. Delivery showed up 30 mins late and my wings were wrong. Called to explain the mixup and they asked if they could call me back. 40 mins later they call and tell me how they will not make the order right. This place is straight trash.
Atmosphere: 1
Food: 1
Service: 1
Friendly and inviting staff, accurate order, estimated time for the order to be ready was spot on!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
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