7 Brew Coffee
4706 75th St, Kenosha
(479) 358-9274
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This is a great alternative to some of the other beverage spots. Prices are amazing.
Atmosphere: 5
Food: 5
Service: 5
I ordered the brunette ice coffee and it's my favorite go to drink.
Atmosphere: 5
Service: 5
I wish I could say I was blown away. I had high expectations after seeing so many locations packed. I needed to know what I was missing out on.
This location was not busy, so It was the perfect time to try one of these locations. I would never sit in a double line backed up for half an hour or longer to get a coffee from anywhere, so this was my big opportunity!
At first glance, I saw that there were people outside walking up to cars to take their order. Which is great if you have been there before and know what you want.
For newbies, we have no clue, so it would be a good idea to have the menu down a lot farther. There is a QR code on a sign to scan to see the menu online, but it's close to the building at the finish line. So no time to scan the code by the time you get to it and then can see a menu online before someone is at your door waiting for you to make a decision. So then you will feel rushed to pick anything just to keep the line moving along. That is what happened to me.
Since I could not see the menu yet, I asked if they had my favorite flavor, pecan, they did not have it.
So I ordered a hot almond latte with oatmilk. Unfortunately it was not good, I could not drink it.
I threw it away. I will try a regular hot coffee next time to compare apples to apples when it comes to regular coffee. But this flavor was not for me.
Anyway, back to the QR code for the menu. My phone is dead often. I have 2 phones even, and sometimes they are both dead and charger is at home or bad cord, etc. It happens. Then what? For people that are at a location that is backed up to the street, newbies with a dead phone will have no clue what this location has to offer until they get to the other side where you are handed your coffee. This is where the menus are.
What about the generation that does not use cell phones to go online? Just for calls. I know a few people that have the old flip phones and refuse to get a new modern phone. So they will not be able to use the QR code to go online.
Besides, should we all have our faces looking down at our phones to see the menu while driving through the drive through? I wonder how many bumper to bumper accidents have happened at these franchise locations.
This franchise has double lanes and people outside taking orders, this indicates that they expected it to be busy. So why not throw up 2 more of your menus (not QR codes) farther down the drive-thru towards the middle and even at the beginning on the opposite side?
I think its great there are so many choices for flavors. I just picked the wrong one for me.
The staff was friendly and polite.
Good coffee.
Service: 5
I was genuinely looking forward to trying 7Brew after hearing all the hype, but unfortunately my experience was disappointing. The girl taking my order seemed uninterested and made little effort to answer my question about the menu, even though I mentioned it was my first visit. She quickly turned back to chatting with her coworkers instead.
When I pulled up to the window, the girl there didn’t greet me and just handed me the card reader. I had to tell her I was paying with cash, which she didn’t seem too thrilled about either. Overall, the atmosphere felt unprofessional & more like a group of high schoolers hanging out than a team focused on customer service.
I ordered an iced chai, which was mediocre at best. The prices are reasonable, but the lack of friendliness and attentiveness really overshadowed that. If management wants to live up to the reputation 7Brew supposedly has, they seriously need to addresses the service quality as well as hire & train staff who actually care about customer service.
Atmosphere: 2
Service: 1
Depending on when you go line can be insane but the coffee is great.
Staff were friendly and quick! I asked for a recommendation because I was tired of ordering the same things; I was suggested a chiller and went with the funnel cake flavoring.
It was really nice to try something new and may have found a new favorite especially for a hot day.
I stopped coming here months ago my daughter likes it still so we go and there is always a long line and only a few ppl doing drinks yet so many kids there working. I truly had high hopes for this place as an older adult yet I rather go to Starbucks and drink crappy coffee because this service is horrible. And readers don’t work half the time. Maybe this company do t care about their older customers.
If you want coffee, that's good but a little cheaper than Starbucks. Seven brews is the coffee place for you and they have a lot of different flavors and drinks to choose from
Atmosphere: 5
Food: 5
Service: 5
management and workspace unprofessional. Rules aren't enforced for fairness. owner is not thorough with processes to ensure a quality stand. There were extremely cold temperatures with no heaters, bee infestations, milk that sat out for hours, a moldy ice chest, broken i pads all the time, dumpsters were always overfilled and two employees would constistently bully people in the workspace. Only one of which was fired. The owner takes the tips and uses them to pay the workers so he doesnt have to pay as much. personally I find it greedy to not ensure fairness, cultivate kindness and provide the workers with what they need to successfully carry out goals. this is just my personal experience but i feel like people should know the truth about the values of a company.
Restaurantji Recommends
Waited 20+ min in line for a small coffee, can't happen
Very nice coffee shop with alternatives. Fast and good service
I really wanted to love this place. I went almost everyday for quite a while after they opened, but, the coffee has kind of been a disappointment. It seems the only coffee they actually have is espresso or cold brew and no in-between. There always seems to be more milk in the drinks than any coffee. Should almost call the place 7 Milk. Service is hit or miss. Some days it's phenomenal and they actually make your drink correctly. I switched to the 7 energies since none of the coffee satisfied my coffee needs. God forbid you order lite ice, drink makers seem to fill my cup with 100% ice when I ask for light ice, or give me 6 shots of milk instead of a espresso when I ask for a triple 7. Overall still give it 4 stars.
Got a matcha with coconut milk 🥥 it was good. Would drive thru there for another
Seven Brew is the place to go if you want excellent Coffee, Tea, Chi, Smoothies, Shakes, Energy Drinks, Fizz's, Flavored water, Milk, Chocolate Milk and Muffin Tops they have such a wide selection of flavors and their drinks are easy to say and order unlike some places I'll leave unamed where you gotta speak a little French to order here it's simple face and English and the workers there are all friendly quick and nice to greet you with helping hands the stand Manger Nevaeh is wonderful if you ever have any questions stop by Seven Brew where they care about you!!
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