Dunkin'
4028 75th St Suite 200, Kenosha
(262) 697-9070
Recent Reviews
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Fast service, warm food
The man that works here made me pull up to the window with no menu because he didn’t know what he has on his menu . Very unprofessional!! While I’m ordering AT THE WINDOW while he’s very confused making me redo my order 10 times he starts taking the order of someone at the menu!!! Why are you taking someone else’s order while you told me to pull up to the window in the middle of my order you start taking another order after you struggling for 20 minutes to take a damn order! Don’t order this ice cream cone LOL he has no clue what you’re talking about you have to bring him a picture of THEIR MENU 😆 very very unprofessional!!!
Atmosphere: 1
Food: 1
Service: 1
Normally I try not to give bad ratings unless the experience was really that bad, but from the moment I stopped by I felt frustrated by the service
1. The first guy that answered the drive through was speaking so fast I genuinely couldn’t understand what he was saying
2. Then a lady took over the phone who seemed to be having a bad day based on her tone of voice, she was understandable but then couldn’t understand what I was saying and asked me to pull up
3. I asked for the hash browns to be extra crispy and it looks like they burned my croissant !! Why?
My thing is this— you work in a service industry. I get that you don’t get paid a lot and people have bad days, fine. But if I asked for extra crispy hashbrowns why would you burn my croissant ? It’s my first meal all day I’m hungry.
I don’t feel like it was intentional just sloppy service. The problem is that it wasn’t even like they were busy. There were 3 people working and 0 customers.
I’m sorry to even have to leave a review like this, but I have to warn others that the food & service is subpar. Wish I went somewhere else
0 stars lol
Atmosphere: 1
Food: 1
Service: 1
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Very nice people.. Great coffee and ice cream! Really quick service had to take my wife here for ice cream I got coffee! A little hard for parking and on a busy street.. But you're in and out quick!
Atmosphere: 4
Food: 5
Service: 5
For Dunkin’ Donuts, you guys never seem to have any donuts
Food: 1
Service: 1
Don't bother going here!
Food: 1
No cheap!
Atmosphere: 3
Food: 4
Service: 5
I've always loved dunkin' donuts.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Dozen Donuts
Place needs to do better. Very cheap and always skimping toppings and servings. Little to nothing. Luke warm hot dog water tasting coffee.
Atmosphere: 1
Restaurantji Recommends
Per usual the Patel’s are terribly unprofessional and LAZY.
This place has improved over the years in terms of service and quality. The team members are always so kind to my family and I!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Munchkins Donut Hole Treats, Hash Browns
I was over charged for a 6dollar meal and a 3 dollar coffee now how it came out to 15dollars I have no idea. I didn't add anything only ask if she can take the other coffee with the meal off.. she say oh that's extra.. I asked how.just to remove the coffee. I told her just give me both coffees then she was confused.. see if u not from here and don't understand how can u work here.. she say she don't understand hell I didn't either the math wasn't matching.. so I just drove off cause she never understood what I was saying
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Caramel Iced Macchiato
Sweet tea not sure what you are using for sweet but it is nasty tasting. Then you drive through lady ordered a half dozen donuts she argued they were not ordered or paid for ok so you didn't hear me. She gets them i pay says have a lovely day. If that isn't rude.
They need to hire better staff with better personalities and people who actually do their job… too many people reporting moldy bagels and bugs and all sorts of stuff… personally speaking… they have super dry staff that barely speak to you and can never get an order right, and they always give you food fried in dirty ass frying oil… you need to change the oil multiple times a day people…. You can literally taste when the oil hasn’t been changed in a while, They need to get it together 💯
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