Caribou Coffee
5450 Buttonwood Dr, Madison
(608) 740-7997
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Recent Reviews
This location has such an amazing staff and great service. Most of the time I go because the food and drinks are so good. Other times I go just because I know that I’ll have a super positive experience. Thank you all for being amazing.
I love Caribou Coffee, but the staff is disappointing. I get that you have to work on Christmas Eve, but shouting your disappointment and blaming it on management wanting money isn’t right (these conversations should be held in private, not in front of me as I’m waiting to give my order). I almost left in line if it wasn’t for the other employee saying she’d take the order instead of that guy, and apologizing twice for his behavior. We don’t come through often, so I’ll...
I drove cross town to get my favorite seasonal drink this morning and because it’s a bit complicated it turned wrong. Unfortunately I was in a hurry to get to a workout and couldn’t go back to have it fixed. I stopped back later and explained the situation and how disappointed I was after driving across town to get it while supplies last. Milo was very patient and understanding. He offered to remake my drink and asked me to make sure it was accurate before leaving. We apologized...
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