They had the wonderful rarity of mock duck which they call MUN duck. I had mine in a yellow curry sauce, and it was fantastic! Very open to catering to vegetarians and vegans.
Stacia Lee
The acoustics in the restaurant are a nightmare! I couldn’t hear my dinner companion. I couldn’t hear the waiter. The waiter couldn’t hear me and neither could the hostess. I requested the spice level extra hot, it was served mild. I asked the hostess how much longer the wait time was, she looked at her watch and told me what time it was. There’s no possible way to enjoy a conversation with your dinner companion here. The only person that smiled was the bartender. The hostess didn’t smile at us or anyone when they came into the restaurant. The waiter didn’t smile once the entire time he was serving us. All of the staff looked stressed and that’s no surprise given the fact that the sound was continuously ricocheting off of the bare walls. The air conditioning needed to be turned up, that should’ve been a no-brainer. The bathroom door felt like it had a 50 pound weight attached to it. You shouldn’t have to be a power lifter to use the restroom. The green curry was a joke, It had the consistency of water! Dessert wasn’t offered. I felt sick the entire time I was there, like my brain had been put in a blender (because of the noise). I love Thai food, and I was really looking forward to trying this place for the first time. It was a bad experience all the way around, extremely disappointing. Other reviews state that this place is warm, cozy and cute. I found it to be the exact opposite, sterile, boring with no aesthetic appeal. The equivalent of a dental office.
PS please find some appropriate workwear for your staff. Unless I’m at Hooters and you are a Hooters girl, I don’t expect to see the wait staff’s bare legs with oodles of cellulite while I’m eating. It’s gross and un appetizing.
Noise level
Very loud, hard to hear
Shawnte Braxton
I have no complaints about the renovation. The food and atmosphere are still good. If anything, I feel like it has enhanced the restaurant in a positive way. It's one of my favorite places to go!
Paul Michel
Love the Thai curries. Ridiculous waits because there isn’t that many seats and it’s always packed. Either wait or reserve ahead a time cause it’s worth it
Rachel Perry
Since reopening, the food is about the same, but ngl the vibe inside the restaurant itself is horrible now :( The whole place is beige and white and lifeless - it feels like an Apple Store. It feels like Ha Long Bay has lost all character and personality. I hope they add more color and artwork in time.
Matt S
People saying Ha Long Bay isn't as good as it used to be can KICK ROCKS!
Just kidding, everyone is welcome to their opinions but our experience has been the opposite, it's still fantastic. Don't @ me.
Shawn Burs
Menu is large. Too large. Seems like a quantity over quality affair here. Food was just alright and definitely not the most authentic. Service and atmosphere was good though (although a little cramped inside). My wife’s pho was honestly gross… who puts nutmeg in pho?? (a LOT too).
Gabriel Valle
It's a little bare on decor, feels a bit cold but damn if you dont come here to eat at least once a week what are you doing! Food is always a hit!
Jason C
Pretty salty but delicious and the service was excellent!
LunaMaya9
Bring it back!
Tofu banh mis!
Drunken noodles!
Squash curry!
Pho!
Fresh spring rolls!
Curry puffs!
These are all the favs. You can order a lot of things vegan - just ask. Yes, you might have to call 5 times to get through to order- that’s how good it is - it’s worth it!!! (I recommend you don’t eat in if you don’t like busy!) Word is they might reopen soon. I really hope so. I would give 5 star if I could.
Updated from previous review on 2025-03-16
The food is delicious, but you have to wait 40 minutes for them to take your order, I ordered two shrimp rolls, for starters and they had a hair, and I told the waitress, and she didn't bother to change my order, and Nobody came to tell me sorry, good food but bad service.
Ashley Jayne Photography
I miss you so much! Come back soon!
Atmosphere: 5
Food: 5
Service: 5
Tayler Sharp
try this place with a friend and was amazed by the menu and all the food options. I tried something new and was pleasantly surprised with a great tasting dishes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls
Connor Johnson
I can’t comprehend why this restaurant gets positive feedback, it’s probably the worst Thai food I’ve ever had. Do not get the Bahn Mi—they give you the worst bread imaginable. Your money is much better spent at Viet Kitchen. If you really like Thai noodles or soup, i’d recommend Lao Lan Xang. Sa-Bai thong used to be the best, but they’ve gone down hill in the past 5 years.
Atmosphere: 3
Food: 1
Service: 3
Snowy White Redding
This is the place to come to in Madison for Southeastern Asian cuisine! They have SO MANY choices from traditional Vietnamese bun Banh Mi to various Noodle dishes like Pad Thai, Drunken Noodles, and more! Everything was super delicious but make sure you ask for specific descriptions for the menu choices from your server! Prices are excellent too! This place is also tremendously busy both times we have been there, and they don't take reservations for smaller parties. But don't let that discourage you, it is well worth the wait!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: HS4 CA Hong Chien SA Ot – Lemongrass Fried Red Snapper, bx1 Banh Xeo Vietnamese Crepe
They had the wonderful rarity of mock duck which they call MUN duck. I had mine in a yellow curry sauce, and it was fantastic! Very open to catering to vegetarians and vegans.
The acoustics in the restaurant are a nightmare! I couldn’t hear my dinner companion. I couldn’t hear the waiter. The waiter couldn’t hear me and neither could the hostess. I requested the spice level extra hot, it was served mild. I asked the hostess how much longer the wait time was, she looked at her watch and told me what time it was. There’s no possible way to enjoy a conversation with your dinner companion here. The only person that smiled was the bartender. The hostess didn’t smile at us or anyone when they came into the restaurant. The waiter didn’t smile once the entire time he was serving us. All of the staff looked stressed and that’s no surprise given the fact that the sound was continuously ricocheting off of the bare walls. The air conditioning needed to be turned up, that should’ve been a no-brainer. The bathroom door felt like it had a 50 pound weight attached to it. You shouldn’t have to be a power lifter to use the restroom. The green curry was a joke, It had the consistency of water! Dessert wasn’t offered. I felt sick the entire time I was there, like my brain had been put in a blender (because of the noise). I love Thai food, and I was really looking forward to trying this place for the first time. It was a bad experience all the way around, extremely disappointing. Other reviews state that this place is warm, cozy and cute. I found it to be the exact opposite, sterile, boring with no aesthetic appeal. The equivalent of a dental office. PS please find some appropriate workwear for your staff. Unless I’m at Hooters and you are a Hooters girl, I don’t expect to see the wait staff’s bare legs with oodles of cellulite while I’m eating. It’s gross and un appetizing. Noise level Very loud, hard to hear
I have no complaints about the renovation. The food and atmosphere are still good. If anything, I feel like it has enhanced the restaurant in a positive way. It's one of my favorite places to go!
Love the Thai curries. Ridiculous waits because there isn’t that many seats and it’s always packed. Either wait or reserve ahead a time cause it’s worth it
Since reopening, the food is about the same, but ngl the vibe inside the restaurant itself is horrible now :( The whole place is beige and white and lifeless - it feels like an Apple Store. It feels like Ha Long Bay has lost all character and personality. I hope they add more color and artwork in time.
People saying Ha Long Bay isn't as good as it used to be can KICK ROCKS!
Just kidding, everyone is welcome to their opinions but our experience has been the opposite, it's still fantastic. Don't @ me.
Menu is large. Too large. Seems like a quantity over quality affair here. Food was just alright and definitely not the most authentic. Service and atmosphere was good though (although a little cramped inside). My wife’s pho was honestly gross… who puts nutmeg in pho?? (a LOT too).
It's a little bare on decor, feels a bit cold but damn if you dont come here to eat at least once a week what are you doing!
Food is always a hit!
Pretty salty but delicious and the service was excellent!
Bring it back! Tofu banh mis! Drunken noodles! Squash curry! Pho! Fresh spring rolls! Curry puffs! These are all the favs. You can order a lot of things vegan - just ask. Yes, you might have to call 5 times to get through to order- that’s how good it is - it’s worth it!!! (I recommend you don’t eat in if you don’t like busy!) Word is they might reopen soon. I really hope so. I would give 5 star if I could. Updated from previous review on 2025-03-16
Restaurantji Recommends
The food is delicious, but you have to wait 40 minutes for them to take your order, I ordered two shrimp rolls, for starters and they had a hair, and I told the waitress, and she didn't bother to change my order, and Nobody came to tell me sorry, good food but bad service.
I miss you so much! Come back soon!
Atmosphere: 5
Food: 5
Service: 5
try this place with a friend and was amazed by the menu and all the food options. I tried something new and was pleasantly surprised with a great tasting dishes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Rolls
I can’t comprehend why this restaurant gets positive feedback, it’s probably the worst Thai food I’ve ever had. Do not get the Bahn Mi—they give you the worst bread imaginable. Your money is much better spent at Viet Kitchen. If you really like Thai noodles or soup, i’d recommend Lao Lan Xang. Sa-Bai thong used to be the best, but they’ve gone down hill in the past 5 years.
Atmosphere: 3
Food: 1
Service: 3
This is the place to come to in Madison for Southeastern Asian cuisine! They have SO MANY choices from traditional Vietnamese bun Banh Mi to various Noodle dishes like Pad Thai, Drunken Noodles, and more! Everything was super delicious but make sure you ask for specific descriptions for the menu choices from your server! Prices are excellent too! This place is also tremendously busy both times we have been there, and they don't take reservations for smaller parties. But don't let that discourage you, it is well worth the wait!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: HS4 CA Hong Chien SA Ot – Lemongrass Fried Red Snapper, bx1 Banh Xeo Vietnamese Crepe
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