As far as McDonalds go, this location is very well run. I come here every day for coffee. There are plenty of workers and they are always busy. This is a clean location. It was not always the case for this location.
Atmosphere: 5
Food: 5
Service: 5
Iryna Matiash
Poor customer service experience. A trainee took our order and mistakenly added extra fries instead of the apple slices that normally come with a Happy Meal. One worker apologized and said it would be corrected at the first window—but when we received the meals, the apple slices were still missing.
At the next window, a staff member was extremely rude and insisted we pay for the apple slices. I explained that we didn’t request extra fries and that apple slices are supposed to be included. Instead of correcting the mistake, she doubled down and again demanded payment.
I asked to simply swap the extra fries for the apple slices. She called over a supervisor (possibly the manager), who didn’t listen at all—he just snatched the Happy Meals and replaced the fries, without wearing gloves. He then practically threw the meals back at us through the window. Completely unprofessional.
If he is the manager, both he and his team need serious customer service and food safety training. All of this could have been avoided if the order had been taken correctly. I do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Jameson Graves
Really nice staff and food is really good
Atmosphere: 5
Food: 5
Service: 5
Sara K
they get my order wrong every time
Food: 2
Service: 1
Christopher Kuhlers
Food and service was nice. Inside was filthy and sticky.
Atmosphere: 2
Food: 3
Service: 4
SalmonellaStevens
Employees were very nice and friendly and were fairly quick to get food and don't have anything negative to say.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder with Cheese
Richard Christiansen
Too expensive! What happened McDonald’s!?
Atmosphere: 4
Food: 4
Service: 5
Miranda Newman
The kids room smells like natural gas tho so that cant be good. Def. some crazy people visiting here but food is fine and the employees are really cool.
Atmosphere: 1
Food: 4
Service: 4
Jim Groat
Great place to grab a quick bite. But I am knocking one star for the occasional order screw up. They never answer the phone if you get the order to go and discover the mistake on the road.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcchicken, World Famous Fries, Quarter Pounder Hamburger, Chicken Mcnuggets, Egg Mcmuffin, Double Cheeseburger, Quarter Pounder with Cheese
They won't answer the phone, my order randomly switched to this location across town instead of the Cottage Grove one and I need to cancel the order, but they won't answer the phone. Horrible experience.
graphite matrix
Still my favorite single burger, upgrade Onions, Bacon, Lettuce
Vicente Huesca Rodriguez
the kid who took my order at the window was very friendly and polite. Thank you to McDonald's to have employees like him
Atmosphere: 5
Food: 5
Service: 5
Katie Rought
Food was okay.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cheeseburger
Miracle Powell
All I asked for was fresh fries I guess that was to much the lady slammed the window in my face and wouldn’t even give me her name horrible I’m done with McDonald this service was the absolute worst
As far as McDonalds go, this location is very well run. I come here every day for coffee. There are plenty of workers and they are always busy. This is a clean location. It was not always the case for this location.
Atmosphere: 5
Food: 5
Service: 5
Poor customer service experience. A trainee took our order and mistakenly added extra fries instead of the apple slices that normally come with a Happy Meal. One worker apologized and said it would be corrected at the first window—but when we received the meals, the apple slices were still missing.
At the next window, a staff member was extremely rude and insisted we pay for the apple slices. I explained that we didn’t request extra fries and that apple slices are supposed to be included. Instead of correcting the mistake, she doubled down and again demanded payment.
I asked to simply swap the extra fries for the apple slices. She called over a supervisor (possibly the manager), who didn’t listen at all—he just snatched the Happy Meals and replaced the fries, without wearing gloves. He then practically threw the meals back at us through the window. Completely unprofessional.
If he is the manager, both he and his team need serious customer service and food safety training. All of this could have been avoided if the order had been taken correctly. I do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Really nice staff and food is really good
Atmosphere: 5
Food: 5
Service: 5
they get my order wrong every time
Food: 2
Service: 1
Food and service was nice. Inside was filthy and sticky.
Atmosphere: 2
Food: 3
Service: 4
Employees were very nice and friendly and were fairly quick to get food and don't have anything negative to say.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quarter Pounder with Cheese
Too expensive! What happened McDonald’s!?
Atmosphere: 4
Food: 4
Service: 5
The kids room smells like natural gas tho so that cant be good. Def. some crazy people visiting here but food is fine and the employees are really cool.
Atmosphere: 1
Food: 4
Service: 4
Great place to grab a quick bite. But I am knocking one star for the occasional order screw up. They never answer the phone if you get the order to go and discover the mistake on the road.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcchicken, World Famous Fries, Quarter Pounder Hamburger, Chicken Mcnuggets, Egg Mcmuffin, Double Cheeseburger, Quarter Pounder with Cheese
Great burritos, fast and friendly!!
Restaurantji Recommends
They won't answer the phone, my order randomly switched to this location across town instead of the Cottage Grove one and I need to cancel the order, but they won't answer the phone. Horrible experience.
Still my favorite single burger, upgrade Onions, Bacon, Lettuce
the kid who took my order at the window was very friendly and polite. Thank you to McDonald's to have employees like him
Atmosphere: 5
Food: 5
Service: 5
Food was okay.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cheeseburger
All I asked for was fresh fries I guess that was to much the lady slammed the window in my face and wouldn’t even give me her name horrible I’m done with McDonald this service was the absolute worst
Atmosphere: 1
Food: 1
Service: 1
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