Panera Bread

Name: Panera Bread
Address: 656 W Washington Ave, Madison, Wisconsin, 53703, US
Telephone: (608) 354-0524
Price range: $
Rating: 3.1

$ • Cafe, Salad, Soup

Hours:
656 W Washington Ave, Madison
(608) 354-0524

Menu Order Online

About Panera Bread

Panera Bread offers a varied experience. While some customers face delays, others receive their orders quickly. The restaurant's service can be great, with kind staff accommodating difficulties, such as a downed computer system. However, orders may not always be accurate, with issues like lukewarm soups and missing ingredients. Despite this, the chicken green goddess caprese melt and sandwiches are enjoyed by many. Recent experiences show that the staff is willing to correct mistakes and provide good customer service, especially when concerns are raised. Delivery issues have occurred, with delays and rude drivers, but managers like Paul have gone out of their way to resolve problems and ensure fresh, hot food. Some customers also mention a lack of spoons with soup orders via Uber Eats, and occasional poor service, such as receiving a smaller latte than ordered, but overall, the restaurant aims to make things right when mistakes happen.