Pizza Hut

520 S Park St, Madison
(608) 442-4242

Recent Reviews

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Maria Cristina Schaefer

The pizza was great, and We asked for 14 slices of pizza . There were only 8 pizzas in the box, and I also dont really like how they gave us a key to the bathroom and unlocked it. But the workers there were nice.

Food: 4

Service: 4

Jake Coby

A lot of swearing from in the back of house. Things being dropped. Took almost an hour for an order of wings. Customers being left outside door eventually leaving because nobody let them in. Orders be handed out to wrong customers.

Atmosphere: 1

Food: 1

Service: 1

Tom Cash

Over the years Pizza Hut at this location has done the trick when in a pinch . You know , don’t feel like cooking , what’s for dinner mode . Last pizza was dough . I’m sorry I was too lazy to express my concern .
Haven’t felt like ordering one since. Besides , life is short to always go with PH

Michael Friedman

Ordered a Pizza. Came late cold and not cooked properly. I received an email from a Pizza Hut Manager offering me a $20.00 credit. Tried to use it, and still wanted to charge me! Laughable. Don't order from this place, so many better options in the area.

Atmosphere: 1

Food: 1

Service: 1

Dwight Horton

Whoever is answering the phone to take the orders you can barely understand their English and they keep answering then asking delivery or carry out then putting me on hold and leaving me on hold then I’ve called back a couple times now they’re just hanging up

Service: 1

Altered Quellist

Its always a problem.
This time, I got a pizza with almost zero sauce. I mean, if you were to spit on it, then let it dry, then bake it, that's the amount of sauce on it. Just color, it was literally cheese bread.
Funny how when I custom tip $5-7 which is about 60% tip for my small solo orders, this never happens, then I click the basic 18% tip it happens everytime. Crazy, that if I don't pay your wages for you I receive a purposefully inferior product. What a joke. Guess that's what happens when you hire people based around Park St. Not a surprise, but that still doesn't make it right.

Atmosphere: 1

Food: 1

Service: 1

Lilly

Do not order from this location they were super late and on top of that the drivers car died and had to wait for somebody else to deliver my order

Service: 1

selena

pizza was hard. why am I going to pay if it’s going to be old pizza? Seems pretty pointless

Atmosphere: 4

Food: 1

Service: 1

Ivany Sanchéz

double breadsticks but no cheese or sauce ?

Atmosphere: 1

Food: 1

Service: 1

Charisma Lee

I would like to express my gratitude towards this Pizza Hut specifically! Brian is an awesome manager and a very kind gentleman. I have order from this location over 5 times and the staff was kind, and reassured my food would be fresh! It was indeed hot and delicious. One of the best locations I’ve ever visited! I’d also like to thank Brian for reassuring that I had the correct order. I literally drive quite a ways because this is one of the best fast locations I’ve ever visited. Thank you all!

Atmosphere: 5

Food: 5

Service: 5

Megan Diaz

I made an order around 11:40 and my order was estimated to be delivered around 12:10. I am aware that this location closes at 12 however I never got a phone call or was deterred from placing an order prior to their closing time. I’ve tried calling multiple times already this morning to get my refund and they refuse to answer. Hopefully customer support will be more helpful when they open at 1.

Atmosphere: 1

Food: 1

Service: 1

Chris Topher

Easy ordering process, super fast delivery, and the pizza was piping hot! Delivery driver was very friendly and appreciative. First class all the way! Will order again!

Atmosphere: 5

Food: 5

Service: 5

Regina Cruz

I ordered food from here on October 6 at 11:00 pm. and the got my food all wrong. We asked for meat lovers and cheese sticks and that is not what we got. We got pepperoni and cinnamon sticks. Like people at this place need to go back to school and learn how to read. This is so unacceptable. I would highly recommend having someone else work the night shift because obviously this is too much for them. Especially following simple rules. I would recommend people not to go at this location at all. Unless you want incompetent fools to mess up your simple order.

Atmosphere: 1

Food: 1

Service: 1

Amy B

2nd online order in a row where ALL my food was correct - EXCEPT MY PIZZA!
Correct receipt and everything.
But a 100% incorrect pizza in the bag when delivered.
Oh yeah, the first time, fast pick up on my call to get my pizza corrected- THIS time, it rings and rings and then gives a busy signal.
Only time I can get through to talk to a person is to leave a message with the switchboard for ordering.
RIDICULOUS!
Look at my photo!! It is 100% the incorrect pizza. I don’t eat sausage on a pizza or onion or pepperoni on my pizzas. I never order this crust.
I am SO DISAPPOINTED IN THIS STORE!
And it is just recently. This store used to be so good.

Atmosphere: 1

Food: 1

Service: 1

Keith Poirier

Pizza took 2 hrs to be delivered, was ice cold. This has become a constant. Service and food quality suffer greatly

Atmosphere: 1

Food: 1

Service: 1

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