Potbelly

564 State St, Madison
(608) 259-9553

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Recent Reviews

I love Potbelly's Mediterranean sandwich, and the sandwich I got on 5/31/25 was exactly as I remember it with one exception. I don't remember the hummus being spicy the last time I had it, but I really enjoyed the spicy hummus! The two people working yesterday were very nice and made everything quickly. The location of this shop is perfect to hit up after the farmers market on Saturday. It fits very well into the whole State Street vibe. Potbelly offers decent food at...
My experience did not match my expections.

It took 16 minutes to get my order and about half of that was waiting for the cashier who was taking his time and making mistakes. The customer service here consistently leaves something to be desired. Employees tend to either be rude or not be very communicative
The atmosphere was lackluster and somewhat confusing and grubby looking. The subs came out relatively quick however mine came with handfuls of jalapeños in it without them ever being added to my sub or getting a sub that would include them.

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