We only get to go to KFC as a treat a couple times a year as there is not one close to us. The last 3 times they forgot part of our order. This time they forgot my kids part of the order. I tried calling 3 times and no one answered the phone. I tried to leave a review for a call back and it's been 4 days and nothing. I think we will stick with Popeyes from now on.
Michele Bradley
The reason the store closed is because the employees are completely useless. Talk about some dead eyed losers working in a store that’s been open for decades. But that’s what happens when you hire a bunch of uneducated, useless people. Good riddens!
Atmosphere: 1
Food: 1
Service: 1
Tim Johanknecht
Stopped to order a meal through the drive thru and was asked whether I was there for pick u p or delivery. I said no and that was it .....no communication what so ever. Won't return. Suggest this place needs to shut down also.
Service: 1
Dylan Chisnell
Very fast drive through!
Atmosphere: 4
Food: 5
Service: 5
Amy Gardon
I stopped in the Menasha Valley Rd store on my way through town for a take out dinner. Their lobby was closed so ordering window said they were only taking online orders. I was ok with that but an 8 pc bucket plus an additional side was $39. Horrible. I can get a whole chicken dinner and sides at Piggly Wiggly for a lot less! I had made a special trip across town so forged ahead with my order. But, the thing that irritated me the most was they forgot one of my expensive sides. Didn’t discover until I was home- 50 miles away. Then I tried to call and nobody answered the phone. I feel ripped off. KFC- I am done with you.
Atmosphere: 1
Food: 4
Service: 2
Deborah Gallenberg
Lobby was closed at 1:45pm which was not a big deal as possible lack of staffing, so we went through drive-thru, did not mark which was diet, over filled soda so was leaking on me, did not give me my side of coleslaw, rude service, had to ask for a carrier for 3 drinks, I could understand if they were busy, however we were the only vehicle, did not answer phone to at least try to make it right. Wish I could leave a negative star!! The food for this company is very good, just appears at no matter what one you go to it is very run down and rude employees that struggle to provide good customer service and accurate and correct items. Also did not even give a receipt of our $34 order.
Atmosphere: 1
Food: 3
Service: 1
James Mueller
Fix the pot holes they are really bad
Atmosphere: 1
Food: 5
Service: 4
Scoti “Scubi Doo” Scubi
Only drive thru is open, their food is not the same as other KFC restaurants that I have been too lately nor is it consistent. I ordered 4 sides of mashed potatoes and gravy with the chicken and each of the mashed potatoes containers were filled with different amounts. Other KFC restaurants fill the container full, but this place seems to put different amounts in each container. The first 2 containers had very small amount (about ¼ full) of potatoes in them, the 3rd container was ½ full and the 4th was ¾ full. The gravy containers were all filled completely full. The chicken bucket was supposed to be ½ & ½ but was all the same and it was soggy, like it was sitting under a heater for an hour or so. It was 6:30pm and there was a steady flow of cars , not busy but not dead. The biscuits were also not all the same size. I don't know if they were just having a bad day or if this is normally how things are here. In Florida this type of service & inconsistency would not be tolerated but in Wisconsin things might be different.Parking: There's no dine in service so therefore there's no need to park.Wheelchair accessibility: There's no dine in service so therefore there's no need for wheelchair access.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fried Chicken
david mercer
Great service. Hot food. Best KFC I have gotten in long time . First time here.
Atmosphere: 5
Food: 5
Service: 5
Bangkok Hoyt
They list dine-in service, but at 4pm on March 15, 2024, both doors were locked and they were not answering the phone number listed here. From across the street at McDonald's, I did see some cars going through the drive-thru.
Bad attitude. Lobby always closed. There's better chicken in the valley. Go
Atmosphere: 1
Food: 1
Service: 1
summer yohr
No good I ended up getting sick off there food and never will I go back
Atmosphere: 1
Food: 1
Service: 1
Deus G. Frat
By far the least reliable KFC. It’s 8:00pm and they closed everything. Lobby and drive through. But I can see them inside handling food. The store is supposed to close at 9
Atmosphere: 1
Food: 1
Service: 1
Seilore Erolies
Lobby wasn't open, restaurant is run down and in disrepair. At 530 they were out of extra crispy chicken. I had to wait in the parking lot for 20 minutes then go back through drive thru to get my food, most restaurants will bring it out to you if you need to park. The staff seemed like myself and the other customers were inconveniencing them. They were polite but rude. Body language and sighing shows a lot... prices are significantly higher than other chicken restaurants that offer all you can eat buffets
We only get to go to KFC as a treat a couple times a year as there is not one close to us. The last 3 times they forgot part of our order. This time they forgot my kids part of the order. I tried calling 3 times and no one answered the phone. I tried to leave a review for a call back and it's been 4 days and nothing. I think we will stick with Popeyes from now on.
The reason the store closed is because the employees are completely useless. Talk about some dead eyed losers working in a store that’s been open for decades. But that’s what happens when you hire a bunch of uneducated, useless people. Good riddens!
Atmosphere: 1
Food: 1
Service: 1
Stopped to order a meal through the drive thru and was asked whether I was there for pick u p or delivery. I said no and that was it .....no communication what so ever. Won't return. Suggest this place needs to shut down also.
Service: 1
Very fast drive through!
Atmosphere: 4
Food: 5
Service: 5
I stopped in the Menasha Valley Rd store on my way through town for a take out dinner. Their lobby was closed so ordering window said they were only taking online orders. I was ok with that but an 8 pc bucket plus an additional side was $39. Horrible. I can get a whole chicken dinner and sides at Piggly Wiggly for a lot less! I had made a special trip across town so forged ahead with my order. But, the thing that irritated me the most was they forgot one of my expensive sides. Didn’t discover until I was home- 50 miles away. Then I tried to call and nobody answered the phone. I feel ripped off. KFC- I am done with you.
Atmosphere: 1
Food: 4
Service: 2
Lobby was closed at 1:45pm which was not a big deal as possible lack of staffing, so we went through drive-thru, did not mark which was diet, over filled soda so was leaking on me, did not give me my side of coleslaw, rude service, had to ask for a carrier for 3 drinks, I could understand if they were busy, however we were the only vehicle, did not answer phone to at least try to make it right. Wish I could leave a negative star!! The food for this company is very good, just appears at no matter what one you go to it is very run down and rude employees that struggle to provide good customer service and accurate and correct items. Also did not even give a receipt of our $34 order.
Atmosphere: 1
Food: 3
Service: 1
Fix the pot holes they are really bad
Atmosphere: 1
Food: 5
Service: 4
Only drive thru is open, their food is not the same as other KFC restaurants that I have been too lately nor is it consistent. I ordered 4 sides of mashed potatoes and gravy with the chicken and each of the mashed potatoes containers were filled with different amounts. Other KFC restaurants fill the container full, but this place seems to put different amounts in each container. The first 2 containers had very small amount (about ¼ full) of potatoes in them, the 3rd container was ½ full and the 4th was ¾ full. The gravy containers were all filled completely full. The chicken bucket was supposed to be ½ & ½ but was all the same and it was soggy, like it was sitting under a heater for an hour or so. It was 6:30pm and there was a steady flow of cars , not busy but not dead. The biscuits were also not all the same size. I don't know if they were just having a bad day or if this is normally how things are here. In Florida this type of service & inconsistency would not be tolerated but in Wisconsin things might be different.Parking: There's no dine in service so therefore there's no need to park.Wheelchair accessibility: There's no dine in service so therefore there's no need for wheelchair access.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Fried Chicken
Great service. Hot food. Best KFC I have gotten in long time . First time here.
Atmosphere: 5
Food: 5
Service: 5
They list dine-in service, but at 4pm on March 15, 2024, both doors were locked and they were not answering the phone number listed here. From across the street at McDonald's, I did see some cars going through the drive-thru.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Bad attitude. Lobby always closed. There's better chicken in the valley. Go
Atmosphere: 1
Food: 1
Service: 1
No good I ended up getting sick off there food and never will I go back
Atmosphere: 1
Food: 1
Service: 1
By far the least reliable KFC. It’s 8:00pm and they closed everything. Lobby and drive through. But I can see them inside handling food. The store is supposed to close at 9
Atmosphere: 1
Food: 1
Service: 1
Lobby wasn't open, restaurant is run down and in disrepair. At 530 they were out of extra crispy chicken. I had to wait in the parking lot for 20 minutes then go back through drive thru to get my food, most restaurants will bring it out to you if you need to park. The staff seemed like myself and the other customers were inconveniencing them. They were polite but rude. Body language and sighing shows a lot... prices are significantly higher than other chicken restaurants that offer all you can eat buffets
Atmosphere: 2
Food: 3
Service: 1
Food was nasty service bad!
Atmosphere: 1
Food: 1
Service: 1