The service at this location is always wonderful. The staff is so kind and considerate and they are always smiling and cheerful. I always love coming here with my fiancé and enjoy a meal because we feel so welcomed.
About seven people behind the counter but no one paying attention to the customer.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Sandwich, Nuggets
ALYSSIA RUDOLPH
Took my daughter here for get first chic fil a experience and she absolutely loved it!! I have now added another chic fil a addict to the family hahaha! Oscar has amazing customer service and was very enjoyable during our visit. Hats off to the whole crew for being amazing!Sincerely,A chic fil a loving family
I find their particular choice of music (Contemporary Christian) annoying. Not too my taste and it's something to consider if you are going to dine in.
They offer a discount if you're a firefighter in uniform, but if you aren't in uniform you don't get any discount even with an ID or badge. Makes no sense.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Spicy Chicken Sandwich
Denise W.
I stopped there tonight after returning from vacation. The service was friendly and quick. A pleasure.
Atmosphere: 5
Food: 5
Service: 5
Ruben R
Look, my woman likes this. I tried it, it's ok. Over exaggerated, only if you asked me. I personally prefer kwik trip. Or pizza ranch chicken or Sheboygan's Popeyes. Counting from 4th place to 1st.
Atmosphere: 5
Food: 5
Service: 5
Ken Koier
Grumpy counter person. Missed an item and didn't fix
Atmosphere: 4
Food: 5
Service: 3
Lisa Petz
I couldn’t believe the way girl was so loud and on her phone working so rude chicken was cold from sitting this by far is the worst
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Nuggets
Melanie Ramos
Menomonee Falls location is GHETTO! Poor customer service. I will never go
I have to tell you, Chic-fil-A is absolutely my favorite spot for breakfast! The sausage breakfast burrito is simply amazing - I can't get enough of it. But you know what makes it even better? Their jalapeno salsa! Trust me, it takes the flavor to a whole new level. And my wife? Well, she's obsessed with the chicken minis. Every time we go, she can't stop raving about how delicious they are. If you haven't tried Chic-fil-A breakfast yet, you're missing out on some seriously awesome eats!
Atmosphere: 5
Food: 5
Service: 5
Jeff Kapke
First time. Expected better. Bun soggy chicken not crispy. Nuggets
Atmosphere: 4
Food: 3
Service: 4
Gail Burchardt
Frosted lemonades are the best. Mango passion added makes it better.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Patricia Kohn
Friendly staff. Owner was walking around greeting customers. Nice clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Sweet N Sassy
UPDATE: I am going to keep the 5 stars ⭐ that I previously gave them because I know this particular restaurant's potential. I have never had a bad encounter at Chick -fil-A ever.Yesterday 02/28/24 around 9:30pm we went to get food. We ordered a Spicy chicken sandwich combo with sweet tea, grill chicken sandwich combo with sweet tea, 8 piece chicken nuggets, and medium macaroni and cheese. I also asked for mayo on my sandwich, which the young lady said she can give me a packet. When I started ordering the young lady just kept me asking me feel rushed. I said can I get a spicy chicken sandwich with a sweet tea and she would respond....okay is that all. Just felt rush! She was nice but still rushing me. I get to the window and the young gentleman was nice. He confirmed my name for the order. We waited about 4 minutes. When he handed me my food asked was my mayo packet in the bag and he responded yes. Now I usually check my food at other places but I never had to do that at Chick fil A. I get my food and we get to be our destination.... My grill chicken sandwich was just warm, not hot. My fries were half way filled and just warm. Fries should be hot! They gave me a 6 piece chicken nugget instead of an 8 piece and a small mac and cheese instead of a medium size. The nuggets and Mac were good even though it was the wrong size. They rest of the food was mediocre. I do not expect this from this establishment. You have already set the bar high, don't lower it now. I expect better, even if it was 30mins before closing, if your open serve hot food. Do better next time! Thank you!Chick-fil-A is great! Food was hot and fresh. The regular and spicy chicken is great. They have the best macaroni and cheese in any fast food joint. They have the best drive thru service that was ever invented. It's quick and runs efficiently. The staff is always nice, friendly, amazing, and accommodating. You can even order lunch during breakfast time, if you do not mind waiting. Even though you know you have to wait, they bring you gift cards and apologizes for taking so long. Great Customer Service!!! I want every restaurant in the US to take a page out of Chik-fil-A training book and start learning how to treat your customers. Keep up the great work!Parking: Plenty of parking around
The service at this location is always wonderful. The staff is so kind and considerate and they are always smiling and cheerful. I always love coming here with my fiancé and enjoy a meal because we feel so welcomed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Sandwich, Nuggets
About seven people behind the counter but no one paying attention to the customer.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Sandwich, Nuggets
Took my daughter here for get first chic fil a experience and she absolutely loved it!! I have now added another chic fil a addict to the family hahaha! Oscar has amazing customer service and was very enjoyable during our visit. Hats off to the whole crew for being amazing!Sincerely,A chic fil a loving family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Sandwich, Nuggets, Spicy Chicken
I find their particular choice of music (Contemporary Christian) annoying. Not too my taste and it's something to consider if you are going to dine in.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Sandwich, Nuggets
They offer a discount if you're a firefighter in uniform, but if you aren't in uniform you don't get any discount even with an ID or badge. Makes no sense.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Spicy Chicken Sandwich
I stopped there tonight after returning from vacation. The service was friendly and quick. A pleasure.
Atmosphere: 5
Food: 5
Service: 5
Look, my woman likes this. I tried it, it's ok. Over exaggerated, only if you asked me. I personally prefer kwik trip. Or pizza ranch chicken or Sheboygan's Popeyes. Counting from 4th place to 1st.
Atmosphere: 5
Food: 5
Service: 5
Grumpy counter person. Missed an item and didn't fix
Atmosphere: 4
Food: 5
Service: 3
I couldn’t believe the way girl was so loud and on her phone working so rude chicken was cold from sitting this by far is the worst
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Nuggets
Menomonee Falls location is GHETTO! Poor customer service. I will never go
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich, Nuggets
Restaurantji Recommends
I have to tell you, Chic-fil-A is absolutely my favorite spot for breakfast! The sausage breakfast burrito is simply amazing - I can't get enough of it. But you know what makes it even better? Their jalapeno salsa! Trust me, it takes the flavor to a whole new level. And my wife? Well, she's obsessed with the chicken minis. Every time we go, she can't stop raving about how delicious they are. If you haven't tried Chic-fil-A breakfast yet, you're missing out on some seriously awesome eats!
Atmosphere: 5
Food: 5
Service: 5
First time. Expected better. Bun soggy chicken not crispy. Nuggets
Atmosphere: 4
Food: 3
Service: 4
Frosted lemonades are the best. Mango passion added makes it better.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Friendly staff. Owner was walking around greeting customers. Nice clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
UPDATE: I am going to keep the 5 stars ⭐ that I previously gave them because I know this particular restaurant's potential. I have never had a bad encounter at Chick -fil-A ever.Yesterday 02/28/24 around 9:30pm we went to get food. We ordered a Spicy chicken sandwich combo with sweet tea, grill chicken sandwich combo with sweet tea, 8 piece chicken nuggets, and medium macaroni and cheese. I also asked for mayo on my sandwich, which the young lady said she can give me a packet. When I started ordering the young lady just kept me asking me feel rushed. I said can I get a spicy chicken sandwich with a sweet tea and she would respond....okay is that all. Just felt rush! She was nice but still rushing me. I get to the window and the young gentleman was nice. He confirmed my name for the order. We waited about 4 minutes. When he handed me my food asked was my mayo packet in the bag and he responded yes. Now I usually check my food at other places but I never had to do that at Chick fil A. I get my food and we get to be our destination.... My grill chicken sandwich was just warm, not hot. My fries were half way filled and just warm. Fries should be hot! They gave me a 6 piece chicken nugget instead of an 8 piece and a small mac and cheese instead of a medium size. The nuggets and Mac were good even though it was the wrong size. They rest of the food was mediocre. I do not expect this from this establishment. You have already set the bar high, don't lower it now. I expect better, even if it was 30mins before closing, if your open serve hot food. Do better next time! Thank you!Chick-fil-A is great! Food was hot and fresh. The regular and spicy chicken is great. They have the best macaroni and cheese in any fast food joint. They have the best drive thru service that was ever invented. It's quick and runs efficiently. The staff is always nice, friendly, amazing, and accommodating. You can even order lunch during breakfast time, if you do not mind waiting. Even though you know you have to wait, they bring you gift cards and apologizes for taking so long. Great Customer Service!!! I want every restaurant in the US to take a page out of Chik-fil-A training book and start learning how to treat your customers. Keep up the great work!Parking: Plenty of parking around
Recommended dishes: Grilled Chicken Sandwich, Nuggets, Spicy Chicken Dine in: Yes Takeout: Yes Curbside pickup: Yes