Insomnia Cookies
$$ • Ice Cream, Dessert
Hours:
1133 N Doctor M.L.K. Jr Dr, Milwaukee
(414) 455-0921
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Insomnia Cookies Reviews
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We order from here regularly and the quality has gone severely downhill in the last few months. Cookies are hard as rocks, clearly not fresh at all. Once in a blue moon we’ll get a fresh box but usually not. We’ve now had three bad orders of old hard cookies in a row. I think we are done with this place…I guess it’s for the best ?.
If I could give 0-stars, I WOULD! We placed our order on GrubHub at 940pm and I called to follow up at 1045pm. Our total of 6 cookies and 2 glasses of milk weren't sent out yet and I asked for them to cancel my order and refund my money. They said no and I said, drop the cookies at the front desk of the hotel and I will pick them up. I woke up 4-missed calls at 1200am from the delivery driver. Almost 4-hours for cookies... DON'T ORDER FROM THEM, DONT WASTE YOUR MONEY... You would...read full review
Cookies are fresh from the oven
Ratings
Menu
Hours
| Monday | 11AM - 1AM |
| Tuesday | 11AM - 1AM |
| Wednesday | 11AM - 1AM |
| Thursday | 11AM - 3AM |
| Friday | 11AM - 3AM |
| Saturday | 12PM - 3AM |
| Sunday | 12PM - 1AM |
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Insomnia Cookies offers delicious treats and great service, with employees going above and beyond to satisfy customers. The cookies here are nice and inventive, like the jelly donut cookie which is not too sweet and the double chocolate mint with a balanced mint flavor. Vegan cookies are also really good and individually packaged. While the food is decent, inconsistent closing times and occasional poor customer service can be frustrating. Some staff, like Kristie, provide amazing and helpful service, while others may struggle with explaining deals or maintaining a welcoming environment. More employees are needed to enhance service quality and efficiency.