Wendy's
580 W Layton Ave, Milwaukee
(414) 747-4679
Customers' Favorites
Spicy Chicken Sandwich
Chocolate Frosty
Baconator Fries
Cheeseburger
French Fries
Baconator
Hamburger
Bacon Pub
Chili
Wendy
Menu
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Recent Reviews
Another fast food establishment that fails to recognize customer service. So frustrating to walk up to a cashier station and no one acknowledged me for quite awhile so I went to use the washroom. But what was very noticeable is that when I initially walked into the restaurant an employee saw me and said "Hi" and walked into his work area while I continued to stand there waiting for someone to ask for my order. No one did. Sadly this is a reflection of the owners...
Food hot and fresh and Lobby area very clean and kept... 5 star. Customer service is a very generous 1 star. The only person really working, sweeping, etc is the drive thru girl. I exclude her from the 1 star. The lady hovering over the fry area, and snacking on an occasional fry, has horrible customer service skills. We stood at the counter more than 5 minutes before she ambled over and we inconvenienced her with our order. Seems like a manager of sorts(?). The 2 young guys took...
Usually a well ran location. Only 3 stars because the midnight crew ignores you at the drive through speaker until you decide to pull up the the window and wait there even longer. Saw another worker just chilling in his car. Then the only worker left inside decided to join him after I left, leaving any potential future customers in the same predicament as me. Feel bad for the owners entrusting their business to this crew.
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