Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 9415 E 16 Frontage Rd, Onalaska, Wisconsin, 54650, US
Telephone: (608) 668-4463
Price range: $
Rating: 2.4

$ • Mexican, Fast Food

Hours:
9415 E 16 Frontage Rd, Onalaska
(608) 668-4463

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is known for its fresh and appetizing food, with the honey Chipotle chicken being super delicious and awesome. The food is widely praised as being great, with fresh and appealing ingredients, and the overall experience is described as good. However, cleanliness and customer service are areas that need improvement. The restaurant has been described as having food spatter on the windows, food on the floor, and garbage heaping, with the kitchen area reported to be disorganized. Employees have been observed with poor attitudes towards customers, including eye-rolling and irritated tones of voice, and the staff sometimes speak very quietly, making it difficult to order. The drive-thru pickup experience has also been criticized for being slow and unorganized. Despite these issues, the service is also reported to be good, with one staff member described as great and exceptional service being noted. The honey chicken is awesome. While the restaurant could be cleaner, with a broken bathroom handle and a suggestion for employees to clean off tables, the front counter, and the area by the soda fountain, the overall experience is described as good, and Chipotle is considered a go-to option when in the area.