Wendy's

Name: Wendy's
Address: 9346 WI-16, Onalaska, Wisconsin, 54650, US
Telephone: (608) 781-5560
Price range: $
Rating: 2.4

$ • Fast Food, Burgers

Hours:
9346 WI-16, Onalaska
(608) 781-5560

Menu Order Online

About Wendy's

Wendy's offers a mixed dining experience. The service is generally praised, with staff members being kind, attentive, and full of energy, creating a welcoming atmosphere. Customers often mention the cleanliness of the restaurant and the great food, especially breakfast. The manager is described as "fantastic" and goes "above and beyond," showing understanding and providing justified explanations during busy times. However, some customers find the menu outdated and feel that the food presentation could improve.

Recently, there have been mixed experiences with the drive-through service. Some customers faced long waits, with one mentioning an 8-minute delay and issues with their order. Others reported that the drive-through service was good, with complicated orders being handled correctly. Inside service, however, has been described as slow, despite staff not being busy. Additionally, there are concerns about the quality of certain menu items, like the Cobb Salad, which included chicken that was not fresh. Overall, the restaurant's attention to customer experience and friendly staff still make it a popular choice, though improvements are needed in some areas.