McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
875 US-14, Richland Center
(608) 647-2740
About McDonald's
Customers' Favorites
McDonald's Reviews
I've spend up to 10 mins in drive-thru waiting , before they take my order!!! worst McDonald's between lacrosse and Madison. if you come on a Sunday night ... go somewhere else . I'm sitting here waiting now !!!! terrible service terrible times terrible staff
I ordered 2 big Mac meals- my total was $19.50 I used my mobile app for $3 off on order over $15. The Manager informed me that I was being charged over $4.50 in tax so the code could not be applied. He was very rude and refused to give me the corporate phone number after he told me that is who I would need to talk to.
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 11PM |
McDonald's offers mediocre food with lacking customer service. The employees can be abrupt and sometimes rude, leading to curbside pickup waits of at least 10-15 minutes. Table service is non-existent, and mobile ordering often results in incorrect orders. However, some staff members are accommodating and friendly, occasionally offering free coffee when orders are mixed up. The restaurant maintains a clean environment and receives mixed reviews.
Recently, customers have experienced issues with the app, facing difficulties connecting to the internet, which resulted in lost rewards points. One customer reported disappointment when their coffee was unavailable, but after requesting a refund, they received coffee. Another customer praised their experience, enjoying a Big Mac that was well-prepared and fries that were not over-salted. They expressed satisfaction with the service at RC McDonald's, marking it as a positive visit.