Starbucks Coffee Company
$ • Coffee Shops
Hours:
2637 Windsor St, Sun Prairie
(608) 478-2037
About Starbucks
Starbucks Reviews
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 4:30AM - 8PM |
| Sunday | 4:30AM - 8PM |
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Starbucks Coffee Company receives mixed reviews highlighting inconsistencies in service and product quality. Many customers praise the friendly and welcoming staff who take exceptional care with customized drinks, ensuring they come out perfect. The mobile app for ordering ahead is noted as reliable, with orders ready as promised.
However, significant concerns are raised about severe understaffing, leading to very long wait times, especially for in-store and mobile pick-up orders. Customers report waiting 20 to 30 minutes for simple drinks like a chai latte or refresher, feeling that drive-through customers are prioritized. The staff is acknowledged as doing their best under clear pressure.
Product quality is also inconsistent. Specific items like the pumpkin foam are criticized for being bland, and the cold brew is repeatedly described as bitter. The location also lacks some common café amenities, such as a station with sugar packets and creamer. While some find this location does it right, others conclude all Starbucks are not created equal.