Customer service is top notch 100%. Joel, Amy, and the rest of the staff are right on top of it. Friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Carisa Kinley
Every day :)
Alyssa Gates
3 out of 5 of the drinks in our order were wrong and the manager refused to admit they were wrong and also refused to correct anything at the store level, telling us we have to contact guest relations with any complaints. We'll stick the small, local shops
Atmosphere: 1
Food: 1
Service: 1
Najmon Bachinski
***Gave my child a kids drink that was VERY HOT*****
I want to preface by saying I have worked as a Caribou supervisor at another location. I am disappointed with the level of carelessness from this store.
Today I went to get an oatmilk reindeer for my son. When you order a kids drink its required for the drink to be at a kids temperature so they don't burn themselves. Well, when she handed me my sons drink I took a sip and I burned my tongue. I gave it back and asked for a new one. They fixed it.
This isn't the first time this store has been careless with kids drinks. Another time they gave my son 2% milk instead of oatmilk. He's allergic to dairy so that could have killed him.
At my old caribou store it was required for us to use separate equipment for folks with allergies to avoid cross contact and to sanitize in between each order. I was so disappointed when the supervisor (older guy name is Joel or something) said that's not possible and they didn't do that there.
Thank goodness I check everything my son consumes bc he could have been seriously hurt today.
Atmosphere: 2
Food: 1
Service: 1
Caitlyn Walsh
Always quick, kind and helpful. We stop every time we go up to the cabin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Condition Mocha Cooler
Tara Mattsonn
My favorite coffee spot away from home! Fresh, rich coffee....much appreciated ;)
Atmosphere: 5
Food: 5
Service: 5
Bailey Frantz
Quick. Even for being super busy, they were very quick
Atmosphere: 5
Food: 5
Service: 5
Amelia Aho
Whoever made my iced caramel latte with a shot of pumpkin at 2pm on 9/23 It was the best one i’ve ever had
Trying out new ordering program and suffering from some glitches, the staff was doing its best blame needs to fall on management. Coffee beverages were fantastic as always.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Iced Crafted Press
J B
Wow what an amazing find! We're not from the area and had never heard of Caribou Coffee before. Initially just planning to get a coffee, we decided to try the sausage and egg breakfast sandwich as well and to say we were pleasantly surprised would be an understatement. The biscuit was super soft and buttery and a welcome change from the usual english muffin. Please come to Canada and put Tim Horton's out of business :)
Atmosphere: 5
Food: 5
Service: 5
J. D.
Love this place, always prompt service and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
D-Rock T
Great coffee and good service. Yes, there are times the wait can be a bit much but that's to be expected during certain times of the day. Owner is a great guy too! Had the chance to meet him and talk. Very genuine and real personality. If you see him, tell him hello and have some conversation!
Prompt staff and very smooth experience
Atmosphere: 5
Food: 5
Service: 5
Always a quick stop and friendly staff!
Dietary restrictions: Change to almond or oat milk if needed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Iced Crafted Press, Iced Caramel High Rise
Customer service is top notch 100%.
Joel, Amy, and the rest of the staff are right on top of it. Friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Every day :)
3 out of 5 of the drinks in our order were wrong and the manager refused to admit they were wrong and also refused to correct anything at the store level, telling us we have to contact guest relations with any complaints. We'll stick the small, local shops
Atmosphere: 1
Food: 1
Service: 1
***Gave my child a kids drink that was VERY HOT*****
I want to preface by saying I have worked as a Caribou supervisor at another location. I am disappointed with the level of carelessness from this store.
Today I went to get an oatmilk reindeer for my son. When you order a kids drink its required for the drink to be at a kids temperature so they don't burn themselves. Well, when she handed me my sons drink I took a sip and I burned my tongue. I gave it back and asked for a new one. They fixed it.
This isn't the first time this store has been careless with kids drinks. Another time they gave my son 2% milk instead of oatmilk. He's allergic to dairy so that could have killed him.
At my old caribou store it was required for us to use separate equipment for folks with allergies to avoid cross contact and to sanitize in between each order. I was so disappointed when the supervisor (older guy name is Joel or something) said that's not possible and they didn't do that there.
Thank goodness I check everything my son consumes bc he could have been seriously hurt today.
Atmosphere: 2
Food: 1
Service: 1
Always quick, kind and helpful. We stop every time we go up to the cabin.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Condition Mocha Cooler
My favorite coffee spot away from home! Fresh, rich coffee....much appreciated ;)
Atmosphere: 5
Food: 5
Service: 5
Quick. Even for being super busy, they were very quick
Atmosphere: 5
Food: 5
Service: 5
Whoever made my iced caramel latte with a shot of pumpkin at 2pm on 9/23 It was the best one i’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We love Caribou but so wish it had indoor dining!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Iced Crafted Press
Trying out new ordering program and suffering from some glitches, the staff was doing its best blame needs to fall on management. Coffee beverages were fantastic as always.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Iced Crafted Press
Wow what an amazing find! We're not from the area and had never heard of Caribou Coffee before. Initially just planning to get a coffee, we decided to try the sausage and egg breakfast sandwich as well and to say we were pleasantly surprised would be an understatement. The biscuit was super soft and buttery and a welcome change from the usual english muffin. Please come to Canada and put Tim Horton's out of business :)
Atmosphere: 5
Food: 5
Service: 5
Love this place, always prompt service and friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Great coffee and good service. Yes, there are times the wait can be a bit much but that's to be expected during certain times of the day. Owner is a great guy too! Had the chance to meet him and talk. Very genuine and real personality. If you see him, tell him hello and have some conversation!
Food: 5
Service: 5
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