Recommended dishes: Taco Ponza, Green Pepper Rings, Build Your Own Ponza Rotta, Pizza
Facts dont care about feelings
Moved away years ago finally came back into town to try a Panza it was made wrong for both of them and it was more grease than topping I remember them tasting much better
Atmosphere: 3
Food: 2
Service: 4
Angela Vazquez-rosa
Got and cheese , sausage, and onion panza and all the onions were on one side. Made me gag all that onion I had in one bite. But I'll still give another shot.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Ponza Rotta Deluxe Pizza
Cecilia V.
Dependable and satisfying. The meal I got this week was the same meal I remember having 20+ years ago. Glad we still have this local landmark. Support local small businesses.
Joseph Thorp
What can i say this is the best restaurant in waukesha hands down
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ponza Rotta Deluxe Pizza
Mary Jane Sanchez
Pepper rings am I go to Jimmy's!
Food: 5
Recommended dishes: Green Pepper Rings
Julia A.
Finished a weekend in Waukesha by getting Jimmy Grotto take out Ponza Rotta Pizza with the hubby. If you haven't been to this little establishment - it is an absolute must! We opted to share a pepperoni ponza rotta with a side of the deep friend pepper rings (think onion ring only green peppers). Still as good as I remember as a kid! This place knows what they are doing. Personally, I will always take my ponza rotta take out, because the restaurant itself is pretty greasy smelling - but I guess what can you do! Still so worth it!!
LaNita Elliott
Now, here's why I gave this place 5 stars on everything. My order was called in. Drove to get it, which isn't a hop, skip & jump from where they're located to where I live. Now, I get there & my order wasn't ready. Probably waited for about 1/2 or more. Yes, this place is busy! Unfortunately for me, my craving was on a particularly, most busiest day.Moving forward. The order came out & they called my name. I have to be (completely) honest here. I'd ordered 2 ponza rottas total. They gave me 2 bags. I didn't even think about it when I proceeded to grab them both. Drove all the way back home & the 4 boxes of ponzas I received were not mine. I proceeded to call them & explained everything. The individual at Jimmy's told me to just keep them (all) & would refund my credit card.This place was extremely accommodating. They admitted they made a mistake & refunded me the entire order. Furthermore, I asked me if I wanted them to (remake) the order? I did decline that request, but I did thank the individual on the phone for the offer.This is how customer service should be!
Atmosphere: 5
Food: 5
Service: 5
ANTONIO SANTIAGO
PONZA WAS
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ponza Rotta Deluxe Pizza
Kathy Rankin
We had a 2 hour wait for take out, then our order was wrong and lukewarm. (We only live a mile away!) I want to go back to the old Jimmy’s Grotto where orders took half an hour and they were right and hot when we picked them up!We again picked up food from the Grotto. The pizza sauce has been changed to a less flavorful type. The Italian sausages in my sandwich had no flavor at all. We don’t plan to order from the Grotto again. Again we feel that the old Grotto recipes were so much better!
Food: 1
Service: 3
Recommended dishes: Ponza Rotta Deluxe Pizza, Green Pepper Rings
This was a door dash pickup. They obviously are a good business based on the fact that they were exceptionally busy but they have no efficient process for door dash orders. The amount of time we spent waiting was unbelievable. The cashier was very slow and this was just not a happy experience. I was so glad once it was over.
Atmosphere: 2
Food: 5
Service: 2
nikorr1
Delicious food and unbelievable
Atmosphere: 5
Food: 5
Service: 5
Niki Johnson
Food wasn't cooked all the
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Build Your Own Ponza Rotta
Wendy Graham
I've been coming to Jimmy's for about 50 years. My Dad used to bring me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ponza Rotta Deluxe Pizza, French Fries, Green Pepper Rings, Italian Beef
Best Ponzarotta hands down
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Ponza, Green Pepper Rings, Build Your Own Ponza Rotta, Pizza
Moved away years ago finally came back into town to try a Panza it was made wrong for both of them and it was more grease than topping I remember them tasting much better
Atmosphere: 3
Food: 2
Service: 4
Got and cheese , sausage, and onion panza and all the onions were on one side. Made me gag all that onion I had in one bite. But I'll still give another shot.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Ponza Rotta Deluxe Pizza
Dependable and satisfying. The meal I got this week was the same meal I remember having 20+ years ago. Glad we still have this local landmark. Support local small businesses.
What can i say this is the best restaurant in waukesha hands down
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ponza Rotta Deluxe Pizza
Pepper rings am I go to Jimmy's!
Food: 5
Recommended dishes: Green Pepper Rings
Finished a weekend in Waukesha by getting Jimmy Grotto take out Ponza Rotta Pizza with the hubby. If you haven't been to this little establishment - it is an absolute must! We opted to share a pepperoni ponza rotta with a side of the deep friend pepper rings (think onion ring only green peppers). Still as good as I remember as a kid! This place knows what they are doing. Personally, I will always take my ponza rotta take out, because the restaurant itself is pretty greasy smelling - but I guess what can you do! Still so worth it!!
Now, here's why I gave this place 5 stars on everything. My order was called in. Drove to get it, which isn't a hop, skip & jump from where they're located to where I live. Now, I get there & my order wasn't ready. Probably waited for about 1/2 or more. Yes, this place is busy! Unfortunately for me, my craving was on a particularly, most busiest day.Moving forward. The order came out & they called my name. I have to be (completely) honest here. I'd ordered 2 ponza rottas total. They gave me 2 bags. I didn't even think about it when I proceeded to grab them both. Drove all the way back home & the 4 boxes of ponzas I received were not mine. I proceeded to call them & explained everything. The individual at Jimmy's told me to just keep them (all) & would refund my credit card.This place was extremely accommodating. They admitted they made a mistake & refunded me the entire order. Furthermore, I asked me if I wanted them to (remake) the order? I did decline that request, but I did thank the individual on the phone for the offer.This is how customer service should be!
Atmosphere: 5
Food: 5
Service: 5
PONZA WAS
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ponza Rotta Deluxe Pizza
We had a 2 hour wait for take out, then our order was wrong and lukewarm. (We only live a mile away!) I want to go back to the old Jimmy’s Grotto where orders took half an hour and they were right and hot when we picked them up!We again picked up food from the Grotto. The pizza sauce has been changed to a less flavorful type. The Italian sausages in my sandwich had no flavor at all. We don’t plan to order from the Grotto again. Again we feel that the old Grotto recipes were so much better!
Food: 1
Service: 3
Recommended dishes: Ponza Rotta Deluxe Pizza, Green Pepper Rings
Restaurantji Recommends
Excellent food and
Atmosphere: 5
Food: 5
Service: 5
This was a door dash pickup. They obviously are a good business based on the fact that they were exceptionally busy but they have no efficient process for door dash orders. The amount of time we spent waiting was unbelievable. The cashier was very slow and this was just not a happy experience. I was so glad once it was over.
Atmosphere: 2
Food: 5
Service: 2
Delicious food and unbelievable
Atmosphere: 5
Food: 5
Service: 5
Food wasn't cooked all the
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Build Your Own Ponza Rotta
I've been coming to Jimmy's for about 50 years. My Dad used to bring me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ponza Rotta Deluxe Pizza, French Fries, Green Pepper Rings, Italian Beef