Amazing food, great waitress. I've been here now 2 times. Thank you for a great place and a bonus it's so close to work ☺️Dined in the first time had an amazing crock of french onion soup and a small wedge salad.Pickup order second time as pictured I got a BLT with homemade chips.
Atmosphere: 5
Food: 5
Service: 5
Jon Daoust
Huge disappointment. We rarely get date nights these days and had dinner here, followed by a show at the Grand Theater planned for several months. We had a reservation and arrived 2 hours before the show assuming that would be plenty of time. Wrong. There were many others that left worse off than us, and I feel bad for them.We did not order any drinks, fortunately, as the table of 4 next to us had to wait over 45 minutes just to get their drinks! They were there before us and never got their entrees before they had to leave for the show.For our meals, we each ordered a soup, she had the steak salad, and I ordered the Ribeye. We never received the soups, so I can't comment on those. Our server kept coming to our table every 15 minutes telling us how they hired a new girl for the salad/soup station and she wasn't doing well. When we finally got our entrees a full hour and 10 minutes after we ordered, we immediately found both steaks to be well done almost to the point of burnt. The server did take mine back and said he was going to remake it himself. The second time it came out perfect medium rare and was very good. She was very hungry and didn't want to wait, so she ate hers as was, but did not enjoy it.We were planning on getting a dessert to shared but by the time we finished eating, we had just enough time to walk the 3 minutes to the venue, go to the bathroom, and sit down before the show started.Our server and the others were working very hard and were very apologetic to us and most others seated. Many customers had a similar experience as us this night and I really felt bad for the staff. I have to assume there is a management issue here.
Atmosphere: 4
Food: 2
Service: 1
Valerie Troy
I so wanted this to be a more positive experience because most restaurants aren't open Sunday evenings. To start with the positive, the goat cheese bruschetta was very delicious. There were two of us and it took over an hour to get our entrees and from start to finish, we were there for almost two hours. The scallops on my entree were fishy and despite asking for a temperature on my husband's steak salad, it came well done vs. medium rare. The service wasn't great but the server just kept blaming the kitchen even though he seemed really new as well. I so wanted this to be better for another solid restaurant option but sadly, it wasn't and the tables around us experienced the same. Many sent back their food or had it boxed up because they didn't have time to eat it before the show at The Grand.
Atmosphere: 3
Food: 3
Service: 3
Kelly Surdick
We had an amazing dinner! The smoked bourbon old fashioned was great! We ordered the beer cheese chips which were delicious. We had the chef’s soup of the day which was tomato bisque- so good and then the filet mignon which was done to perfection. Kate’s service was knowledgeable so friendly. We haven’t enjoyed a dinner this much in quite awhile.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Rodriguez
I was excited to try this place out for the first time despite the prices on the menu. It was girls' night out at the Grand Theater and we agreed to dine close by before heading over. Disappointed is an understatement.There were barely any guests, so we did get our food quickly. Although our server was a nice, young kid, he had the memory of a goldfish. He came to our table twice to as us: how are the first few bites? As he approached to fill my friend's water glass, I took my last few sips to have him fill mine too. He cluelessly just walked away. He didn't know what types of vodka were available or what types of juice. I've made better drinks at home. I will admit, my girlfriends were pleased with their meals (one had the NY Strip and the other Ale-Braised Beef Short Rib). And the presentation of all dishes was exceptional. But my Scallop Wild Mushroom Risotto was gross. The risotto tasted old and the mushrooms were slimy (reminded me of the texture of boiled okra). Compared to the same dish at Ciao, this dish left much to be desired.Lastly, for such a classy place, I'd expect the host to acknowledge not only the guests coming in, but those leaving as well. This lad was perched on a stool behind the stand surfing his phone. He didn't even look up as the group in front of us, or my girlfriends and I exited the front door.As a server for many years myself, I tend to be critical of service... especially when the price of an entree is reaching $50. It was frustrating to tip 15% for what I consider bad service on a $200 bill. Other reviews cited long wait times for food and bad service. Perhaps this is the reason there were only 4 tables occupied and one patron at the bar on a Friday night.
Atmosphere: 4
Food: 3
Service: 2
Lynn Stephenson
Second visit- so
Atmosphere: 5
Food: 5
Service: 5
Jordan Kallbreier
One waitress for 10 tables, the food had great presentation but had no flavor. Listened to 3 screaming birthday girls for an hour and half just to eat a dry $55 piece of meat. Sad to say I skipped a cheap meal for this much overpaid disappointment. Didn’t realize handspun potatoes were code for instant mixed potatoes. But by the look of the cook in sweats and crocs it made sense. Drinks were decent at best. Won’t be back.
Atmosphere: 1
Food: 1
Service: 3
William Martin
The staff were friendly, and the meal was so good I asked my server to send my compliments to the chef.
Atmosphere: 4
Food: 4
Service: 4
Carebear self
Had drinks last night and continental break fast this morning.. delicious!
Atmosphere: 5
Food: 5
Service: 5
Satyaki “Seth” Mitra
The Lobster Rissoto was delicious and very reasonably priced considering the amount of lobster chunks in it. I also ordered an old fashioned which was quite decent. The ambience of the restaurant itself was rather upscale, perhaps exceeding expectations for a smaller city like Wausau.However, it achieved a remarkable balance – elegant yet refreshingly nonchalant, a welcome departure from the often-pretentious atmosphere found in similar establishments within larger metropolitan areas.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Braised Short Ribs Martini and Lobster Risotto
We ate at Char prior to a show at the Grand Theater - a convenient location for dinner ahead of the event. We had the lobster risotto and teriyaki salmon with wasabi mashed potatoes. The potatoes were an excellent accompaniment to the salmon. Our server, Cassidy, while stretched thin with a busy dinning room, did an excellent job. It did take a while for bar and food service, but we had anticipated that. Overall a pleasurable dinner.
We dined a little after 5 for a 7:30 concert at The Grand Theatre. The restaurant was quickly filled with guests who were there for a variety of reasons. Our waitress,although young, was very knowledgeable about the menu and despite being very busy, she was quite attentive. The food was very good! We shared a bacon wrapped shrimp appetizer and had a pork shank entrée with spatzle and a lobster risotto. Dessert was a delicious chocolate cake with a chocolate panache and hazelnuts. From the cocktails to the wine to the coffee, the drinks were also very good. We would highly recommend Char Grill House!
Sara
We waited almost 2 hours for our food. The place was not even half full. Waitress seemed to avoid us and it took 20 mins if not more just to get drinks. We were given a free dessert for the wait. Not worth it. Our main entrees were just ok.
Sarah Sonnentag
Loved this place very much! I could hear all my friends and family well because of your ZEN atmosphere..so many places have high ceilings that make a room hard to hear. This was appreciated emencly. Our food and service was excellent. Thank you for a great Experience ?
Atmosphere: 5
Food: 5
Service: 5
Lauren Kee
Amazing service! The waiter helped us navigate the menu with our dietary restrictions.
Amazing food, great waitress. I've been here now 2 times. Thank you for a great place and a bonus it's so close to work ☺️Dined in the first time had an amazing crock of french onion soup and a small wedge salad.Pickup order second time as pictured I got a BLT with homemade chips.
Atmosphere: 5
Food: 5
Service: 5
Huge disappointment. We rarely get date nights these days and had dinner here, followed by a show at the Grand Theater planned for several months. We had a reservation and arrived 2 hours before the show assuming that would be plenty of time. Wrong. There were many others that left worse off than us, and I feel bad for them.We did not order any drinks, fortunately, as the table of 4 next to us had to wait over 45 minutes just to get their drinks! They were there before us and never got their entrees before they had to leave for the show.For our meals, we each ordered a soup, she had the steak salad, and I ordered the Ribeye. We never received the soups, so I can't comment on those. Our server kept coming to our table every 15 minutes telling us how they hired a new girl for the salad/soup station and she wasn't doing well. When we finally got our entrees a full hour and 10 minutes after we ordered, we immediately found both steaks to be well done almost to the point of burnt. The server did take mine back and said he was going to remake it himself. The second time it came out perfect medium rare and was very good. She was very hungry and didn't want to wait, so she ate hers as was, but did not enjoy it.We were planning on getting a dessert to shared but by the time we finished eating, we had just enough time to walk the 3 minutes to the venue, go to the bathroom, and sit down before the show started.Our server and the others were working very hard and were very apologetic to us and most others seated. Many customers had a similar experience as us this night and I really felt bad for the staff. I have to assume there is a management issue here.
Atmosphere: 4
Food: 2
Service: 1
I so wanted this to be a more positive experience because most restaurants aren't open Sunday evenings. To start with the positive, the goat cheese bruschetta was very delicious. There were two of us and it took over an hour to get our entrees and from start to finish, we were there for almost two hours. The scallops on my entree were fishy and despite asking for a temperature on my husband's steak salad, it came well done vs. medium rare. The service wasn't great but the server just kept blaming the kitchen even though he seemed really new as well. I so wanted this to be better for another solid restaurant option but sadly, it wasn't and the tables around us experienced the same. Many sent back their food or had it boxed up because they didn't have time to eat it before the show at The Grand.
Atmosphere: 3
Food: 3
Service: 3
We had an amazing dinner! The smoked bourbon old fashioned was great! We ordered the beer cheese chips which were delicious. We had the chef’s soup of the day which was tomato bisque- so good and then the filet mignon which was done to perfection. Kate’s service was knowledgeable so friendly. We haven’t enjoyed a dinner this much in quite awhile.
Atmosphere: 5
Food: 5
Service: 5
I was excited to try this place out for the first time despite the prices on the menu. It was girls' night out at the Grand Theater and we agreed to dine close by before heading over. Disappointed is an understatement.There were barely any guests, so we did get our food quickly. Although our server was a nice, young kid, he had the memory of a goldfish. He came to our table twice to as us: how are the first few bites? As he approached to fill my friend's water glass, I took my last few sips to have him fill mine too. He cluelessly just walked away. He didn't know what types of vodka were available or what types of juice. I've made better drinks at home. I will admit, my girlfriends were pleased with their meals (one had the NY Strip and the other Ale-Braised Beef Short Rib). And the presentation of all dishes was exceptional. But my Scallop Wild Mushroom Risotto was gross. The risotto tasted old and the mushrooms were slimy (reminded me of the texture of boiled okra). Compared to the same dish at Ciao, this dish left much to be desired.Lastly, for such a classy place, I'd expect the host to acknowledge not only the guests coming in, but those leaving as well. This lad was perched on a stool behind the stand surfing his phone. He didn't even look up as the group in front of us, or my girlfriends and I exited the front door.As a server for many years myself, I tend to be critical of service... especially when the price of an entree is reaching $50. It was frustrating to tip 15% for what I consider bad service on a $200 bill. Other reviews cited long wait times for food and bad service. Perhaps this is the reason there were only 4 tables occupied and one patron at the bar on a Friday night.
Atmosphere: 4
Food: 3
Service: 2
Second visit- so
Atmosphere: 5
Food: 5
Service: 5
One waitress for 10 tables, the food had great presentation but had no flavor. Listened to 3 screaming birthday girls for an hour and half just to eat a dry $55 piece of meat. Sad to say I skipped a cheap meal for this much overpaid disappointment. Didn’t realize handspun potatoes were code for instant mixed potatoes. But by the look of the cook in sweats and crocs it made sense. Drinks were decent at best. Won’t be back.
Atmosphere: 1
Food: 1
Service: 3
The staff were friendly, and the meal was so good I asked my server to send my compliments to the chef.
Atmosphere: 4
Food: 4
Service: 4
Had drinks last night and continental break fast this morning.. delicious!
Atmosphere: 5
Food: 5
Service: 5
The Lobster Rissoto was delicious and very reasonably priced considering the amount of lobster chunks in it. I also ordered an old fashioned which was quite decent. The ambience of the restaurant itself was rather upscale, perhaps exceeding expectations for a smaller city like Wausau.However, it achieved a remarkable balance – elegant yet refreshingly nonchalant, a welcome departure from the often-pretentious atmosphere found in similar establishments within larger metropolitan areas.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Braised Short Ribs Martini and Lobster Risotto
Restaurantji Recommends
We ate at Char prior to a show at the Grand Theater - a convenient location for dinner ahead of the event. We had the lobster risotto and teriyaki salmon with wasabi mashed potatoes. The potatoes were an excellent accompaniment to the salmon. Our server, Cassidy, while stretched thin with a busy dinning room, did an excellent job. It did take a while for bar and food service, but we had anticipated that. Overall a pleasurable dinner.
We dined a little after 5 for a 7:30 concert at The Grand Theatre. The restaurant was quickly filled with guests who were there for a variety of reasons. Our waitress,although young, was very knowledgeable about the menu and despite being very busy, she was quite attentive. The food was very good! We shared a bacon wrapped shrimp appetizer and had a pork shank entrée with spatzle and a lobster risotto. Dessert was a delicious chocolate cake with a chocolate panache and hazelnuts. From the cocktails to the wine to the coffee, the drinks were also very good. We would highly recommend Char Grill House!
We waited almost 2 hours for our food. The place was not even half full. Waitress seemed to avoid us and it took 20 mins if not more just to get drinks. We were given a free dessert for the wait. Not worth it. Our main entrees were just ok.
Loved this place very much! I could hear all my friends and family well because of your ZEN atmosphere..so many places have high ceilings that make a room hard to hear. This was appreciated emencly. Our food and service was excellent. Thank you for a great Experience ?
Atmosphere: 5
Food: 5
Service: 5
Amazing service! The waiter helped us navigate the menu with our dietary restrictions.