Fazoli's is a clean and welcoming restaurant with a friendly staff. The food can be hit or miss, but the staff, like Zena, provide great customer service, ensuring customers are satisfied and suggesting menu items. Despite some cleanliness issues during busy periods, the staff handles the rush professionally. Fazoli's also offers a gluten-free menu, but could improve by adding low-carb options for diabetic customers. The restaurant has received positive reviews, with customers praising the catering service, the customer greeters, and the attentive staff, such as Maxwell, who remembers regular customers' orders and names.
Fazoli's is a clean and welcoming restaurant with a friendly staff. The food can be hit or miss, but the staff, like Zena, provide great customer service, ensuring customers are satisfied and suggesting menu items. Despite some cleanliness issues during busy periods, the staff handles the rush professionally. Fazoli's also offers a gluten-free menu, but could improve by adding low-carb options for diabetic customers. The restaurant has received positive reviews, with customers praising the catering service, the customer greeters, and the attentive staff, such as Maxwell, who remembers regular customers' orders and names.