Ordered 2 small pizzas at 3:20pm was told they would deliver in an hour. Called and was told pizza should be delivered in 5 minutes. It never showed. Called and spoke with manager that said the outsource the delivery to door dash. They asked if I wanted to get a replacement and I said yes. 20 minutes later got a call back stating the gm said the ticket was already printed and they had to refund me instead. Unacceptable for customer service. Now I'll have to watch my bank statement to see if it actually gets refunded.
Selena Valdiviezo
I went in person to order my pizza because i was near by. Pizza only took like 15min to be ready. But their entrance, floor and carpet and ordering area is dirty. Filled with grease and flour. Young boys at the front are very nice and polite.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Detroit Style Pizza, Pepperoni Pizza
Rick Loder
I placed an order for delivery through there website. I receive a call a little while later telling me they don't have delivery driver's. Then why offer delivery. It's Saturday night and you don't have delivery driver's? Then he proceeds to tell me that my money will be reimbursed to me in 5 to 7 days. I told him that was not exceptable. He then states in a cocky tone, "it's only $43." I was shocked by the customer service. I never will try to order from them again.
Mark Olavarria
I had this Pizza in Ohio and Now now here in Wisconsin....Still holding up the Great Taste and Service....I'm Glad Jets Pizza is s Here....Love The Taste....
Food: 5
Shiloh Falk
Turbo crust is the shit!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Detroit Style Pizza
Mike “Log house Mike” P
They took our order on the phone, great. They have a variety of food to choose from like good.
Atmosphere: 5
Food: 5
Service: 5
Catherine Suminski
Placed order at 5:58 PM, received text confirmation with estimated delivery time of 1 hour 10 minutes. Contacted the store at 7:30PM to check on status of our order. Was told that the estimated delivery is now 8:03PM as they have to outsource their deliveries to Door Dash. When I requested cancellation of the order, I was hung up on. Never again!!!
Service: 1
indicted
I ordered delivery from here, and I only have one question. How in the world did someone box this up, look at it, and think "yep that looks good".
Atmosphere: 1
Food: 1
Service: 1
Thomas Weis
The pizza was ok, yet a bit overdone and beginning to dry out. The turbo sticks were ok, but this is Wisconsin (needs more cheese!). Service was timely, but not the deal I expected. I ordered via text as instructed on the website to save 15%. I texted my order and included in my text that I had a ($25.00 Jet's Certificate) to also use. The confirmation was given for my order and a time was given for pick-up. Upon pick-up the assistant said he needed to call the manager to get approval for the certificate. He then told me they didn't accept the Jet's $25 certificates any longer. I had ordered the extra side item based on having the gift certificate. I considered just leaving, but that's not who I am. I paid for my order, but I won't be supporting their business again. It is unfortunate that better customer service isn't in place at the West Allis, WI location. Had I been informed that my certificate would not be accepted at the time of placing the order, all would have been avoided. Best wishes, West Allis, Never More.
Stopped here for dinner last night, and I'm truly glad I did. The pizza I had was nothing but delicious... I ordered the super special, it was loaded with pepperoni, ham, mushrooms, onions and peppers.... ‼️
Atmosphere: 5
Food: 5
Service: 5
Aaron Gruis
Do not order from this Jet's. The delivery driver dropped my pizza off in the lobby someone else took my food. The front desk gave permission to deliver the pizza to the room. The drivers response was, "I don't want to" I know I am a traveling guest. That is why I put a 20% tip and give more cash went brought to the room in hopes that my food can be treated with some respect. Guess not. Food was ordered on 8/15 at 930pm. Incase you want to take this up with the driver.
Atmosphere: 1
Food: 1
Service: 1
Ashley Slinker
Adriana took my order. After I had told her that I was just next-door pulling up to the subway to do takeout there before I even entered the subway the manager had waved his arms up and down saying that I was not allowed in and that they had closed even though their closing time wasn’t for another 15 minutes. I was disappointed but I decided to go next-door to jets pizza where I ordered a slice of pizza and met Adriana. She was very sweet and took my order with no problem even though she was in the middle of mopping!! After a few mins I had received my order she had to let me know that instead of the one slice I had ordered, she had given me a additional slice and an option for a complimentary beverage for the inconvenience of the business next door.l! That was an above and beyond gesture! It shows that jets pizza truly cares about their customers! And the food was fresh and delicious! So next time I’ll be coming here when I’m in a hurry to get some late night food.!
Selena
Their corner pizzas are the best!! ??
Food: 5
Service: 5
Recommended dishes: Detroit Style Pizza
Ryan Olson
The best Detroit style pizza in the area! I highly recommend the turbo crust, well worth your money.
Ordered 2 small pizzas at 3:20pm was told they would deliver in an hour. Called and was told pizza should be delivered in 5 minutes. It never showed. Called and spoke with manager that said the outsource the delivery to door dash. They asked if I wanted to get a replacement and I said yes. 20 minutes later got a call back stating the gm said the ticket was already printed and they had to refund me instead. Unacceptable for customer service. Now I'll have to watch my bank statement to see if it actually gets refunded.
I went in person to order my pizza because i was near by. Pizza only took like 15min to be ready. But their entrance, floor and carpet and ordering area is dirty. Filled with grease and flour. Young boys at the front are very nice and polite.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Detroit Style Pizza, Pepperoni Pizza
I placed an order for delivery through there website. I receive a call a little while later telling me they don't have delivery driver's. Then why offer delivery. It's Saturday night and you don't have delivery driver's? Then he proceeds to tell me that my money will be reimbursed to me in 5 to 7 days. I told him that was not exceptable. He then states in a cocky tone, "it's only $43." I was shocked by the customer service. I never will try to order from them again.
I had this Pizza in Ohio and Now now here in Wisconsin....Still holding up the Great Taste and Service....I'm Glad Jets Pizza is s Here....Love The Taste....
Food: 5
Turbo crust is the shit!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Detroit Style Pizza
They took our order on the phone, great.
They have a variety of food to choose from like good.
Atmosphere: 5
Food: 5
Service: 5
Placed order at 5:58 PM, received text confirmation with estimated delivery time of 1 hour 10 minutes. Contacted the store at 7:30PM to check on status of our order. Was told that the estimated delivery is now 8:03PM as they have to outsource their deliveries to Door Dash. When I requested cancellation of the order, I was hung up on. Never again!!!
Service: 1
I ordered delivery from here, and I only have one question. How in the world did someone box this up, look at it, and think "yep that looks good".
Atmosphere: 1
Food: 1
Service: 1
The pizza was ok, yet a bit overdone and beginning to dry out.
The turbo sticks were ok, but this is Wisconsin (needs more cheese!).
Service was timely, but not the deal I expected.
I ordered via text as instructed on the website to save 15%.
I texted my order and included in my text that I had a ($25.00 Jet's Certificate) to also use.
The confirmation was given for my order and a time was given for pick-up.
Upon pick-up the assistant said he needed to call the manager to get approval for the certificate.
He then told me they didn't accept the Jet's $25 certificates any longer.
I had ordered the extra side item based on having the gift certificate.
I considered just leaving, but that's not who I am.
I paid for my order, but I won't be supporting their business again.
It is unfortunate that better customer service isn't in place at the West Allis, WI location.
Had I been informed that my certificate would not be accepted at the time of placing the order, all would have been avoided.
Best wishes,
West Allis, Never More.
Atmosphere: 2
Food: 3
Service: 2
Best detroit style pizza in Milwaukee!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Detroit Style Pizza
Restaurantji Recommends
Stopped here for dinner last night, and I'm truly glad I did. The pizza I had was nothing but delicious... I ordered the super special, it was loaded with pepperoni, ham, mushrooms, onions and peppers.... ‼️
Atmosphere: 5
Food: 5
Service: 5
Do not order from this Jet's. The delivery driver dropped my pizza off in the lobby someone else took my food. The front desk gave permission to deliver the pizza to the room. The drivers response was, "I don't want to" I know I am a traveling guest. That is why I put a 20% tip and give more cash went brought to the room in hopes that my food can be treated with some respect. Guess not. Food was ordered on 8/15 at 930pm. Incase you want to take this up with the driver.
Atmosphere: 1
Food: 1
Service: 1
Adriana took my order. After I had told her that I was just next-door pulling up to the subway to do takeout there before I even entered the subway the manager had waved his arms up and down saying that I was not allowed in and that they had closed even though their closing time wasn’t for another 15 minutes. I was disappointed but I decided to go next-door to jets pizza where I ordered a slice of pizza and met Adriana. She was very sweet and took my order with no problem even though she was in the middle of mopping!! After a few mins I had received my order she had to let me know that instead of the one slice I had ordered, she had given me a additional slice and an option for a complimentary beverage for the inconvenience of the business next door.l! That was an above and beyond gesture! It shows that jets pizza truly cares about their customers! And the food was fresh and delicious! So next time I’ll be coming here when I’m in a hurry to get some late night food.!
Their corner pizzas are the best!! ??
Food: 5
Service: 5
Recommended dishes: Detroit Style Pizza
The best Detroit style pizza in the area! I highly recommend the turbo crust, well worth your money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Detroit Style Pizza
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