I don’t usually make posts like this, but I feel it’s necessary to address something I witnessed today. While dining in, I observed an interaction at the front counter where an employee treated a Hispanic customer very rudely. It was clear that English was not her first language, but that does not excuse aggressive behavior from an employee under any circumstances—especially in a country as diverse as the United States, where people from all backgrounds contribute to our communities.
While I don’t know the exact details of their interaction, I feel compelled to speak up because I experienced rude behavior from the same employee. I spoke loudly and clearly, knowing exactly what I wanted to order. Despite this, the employee—who seemed distracted by their phone, AirPods, and possibly a phone call—ignored me and acted as though I was the one at fault. This level of unprofessionalism left me feeling disrespected.
As someone who is also a person of color, I feel a deep sense of shame over how this employee treated others, particularly someone who may already face challenges communicating in English. Ironically, the employee’s own accent suggests they might have had similar experiences themselves. This makes their behavior even more disappointing.
I urge management to address this situation promptly. Whether through retraining or disciplinary action, this kind of behavior should not be tolerated. Customers deserve to be treated with respect and professionalism, regardless of their background or language abilities.
Thomas Rivest
Went there today and found out they don't accept coupons so don't waste your time going there. Go to subway on Hwy 100 and Lincoln. They accept coupons and have awesome service
Service: 1
zuleyma becerra
They didn’t want to accept my coupon. The coupon was not expired and the sub I wanted was not in the exclusion. “We just don’t take that in this store only.”
Hayk Hayk
I was there at 8:30 pm and the store was closed this is not the first time they closed 30 minutes early they should change there hours to 8:30 pm
Atmosphere: 5
Food: 3
Service: 2
Stephanie K
Sign on the window says 4.99 for the sub of the day but I was charged 5.99 and was told it was tax, which is not true. Don't recommend if you want the sale price.
Atmosphere: 5
Food: 3
Service: 1
Doug Murray
Decent food for a good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Meatball Marinara
dashawna conley
Love the experience...no long wait.....food was fresh.....store was clean.....
Atmosphere: 5
Food: 5
Service: 5
Taherah Begum
ฆชฆชดเ
Kid-friendliness: Ар үююл вь зЛЛ.о.ш үКмзсү год о. шсг
Recommended dishes: Chicken & Bacon Ranch 6 Inch Regular Sub, Meatball Marinara, Cold Cut Combo, Veggie Delite 6 Inch Regular Sub, Raspberry Cheesecake, Baked Lay's Original, The Outlaw 6 Inch Regular Sub
Raúl Aceves
The food is ok, the service is a little slow, it can be
Atmosphere: 3
Food: 4
Service: 3
Sãrã Mãrïë Krãüsë
??
Vegetarian options: ??
Dietary restrictions: ??
Parking: ??
Wheelchair accessibility: ??
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doritos Nacho Cheese, Dasani Water, Black Forest Ham Egg
I arranged a catering order with the owner and/or manager for 21 people. They were so helpful and accommodating to my needs, making sure I had their phone numbers for easy communication. They took the time to write individual names on each box and make sure each one had their choice of chips and cookies. Food was great and what we asked for. They were also able to drop off the order, which was so helpful.
I don’t usually make posts like this, but I feel it’s necessary to address something I witnessed today. While dining in, I observed an interaction at the front counter where an employee treated a Hispanic customer very rudely. It was clear that English was not her first language, but that does not excuse aggressive behavior from an employee under any circumstances—especially in a country as diverse as the United States, where people from all backgrounds contribute to our communities.
While I don’t know the exact details of their interaction, I feel compelled to speak up because I experienced rude behavior from the same employee. I spoke loudly and clearly, knowing exactly what I wanted to order. Despite this, the employee—who seemed distracted by their phone, AirPods, and possibly a phone call—ignored me and acted as though I was the one at fault. This level of unprofessionalism left me feeling disrespected.
As someone who is also a person of color, I feel a deep sense of shame over how this employee treated others, particularly someone who may already face challenges communicating in English. Ironically, the employee’s own accent suggests they might have had similar experiences themselves. This makes their behavior even more disappointing.
I urge management to address this situation promptly. Whether through retraining or disciplinary action, this kind of behavior should not be tolerated. Customers deserve to be treated with respect and professionalism, regardless of their background or language abilities.
Went there today and found out they don't accept coupons so don't waste your time going there. Go to subway on Hwy 100 and Lincoln. They accept coupons and have awesome service
Service: 1
They didn’t want to accept my coupon. The coupon was not expired and the sub I wanted was not in the exclusion. “We just don’t take that in this store only.”
I was there at 8:30 pm and the store was closed this is not the first time they closed 30 minutes early they should change there hours to 8:30 pm
Atmosphere: 5
Food: 3
Service: 2
Sign on the window says 4.99 for the sub of the day but I was charged 5.99 and was told it was tax, which is not true. Don't recommend if you want the sale price.
Atmosphere: 5
Food: 3
Service: 1
Decent food for a good
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Meatball Marinara
Love the experience...no long wait.....food was fresh.....store was clean.....
Atmosphere: 5
Food: 5
Service: 5
ฆชฆชดเ
Kid-friendliness: Ар үююл вь зЛЛ.о.ш үКмзсү год о. шсг
Recommended dishes: Chicken & Bacon Ranch 6 Inch Regular Sub, Meatball Marinara, Cold Cut Combo, Veggie Delite 6 Inch Regular Sub, Raspberry Cheesecake, Baked Lay's Original, The Outlaw 6 Inch Regular Sub
The food is ok, the service is a little slow, it can be
Atmosphere: 3
Food: 4
Service: 3
??
Vegetarian options: ??
Dietary restrictions: ??
Parking: ??
Wheelchair accessibility: ??
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Doritos Nacho Cheese, Dasani Water, Black Forest Ham Egg
Restaurantji Recommends
One of the cleanest.
Atmosphere: 5
Food: 5
Service: 5
I arranged a catering order with the owner and/or manager for 21 people. They were so helpful and accommodating to my needs, making sure I had their phone numbers for easy communication. They took the time to write individual names on each box and make sure each one had their choice of chips and cookies. Food was great and what we asked for. They were also able to drop off the order, which was so helpful.
Love this place love the
Atmosphere: 5
Food: 5
Service: 5
It's so good I had to go to sleep
Great customer service.
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