Starbucks Coffee Company
$ • Coffee Shops
Hours:
360 N 18th Ave, West Bend
(262) 239-3544
About Starbucks
Customers' Favorites
Starbucks Reviews
Huge shout out to the drive through crew at the 18th Ave Starbucks!! So cheerful, made my morning!! you have the best attitude and are setting people’s day up for success with your pep talks!! ❤️❤️❤️
I received a Puppuccino today for my Dog Tip Toe, and the barista did the most special thing! She wrote her name on the cup! It’s the littlest thing, but it made my experience so special!
I don't usually write negative reviews about places but I have had multiple occasions of horrible service at this location. being ignored in the Drive-Thru when it's near close several times, I once sat at the counter for at least a solid 5 minutes before just walking out because nobody helped me or even greeted us. and that was in the middle of the day with maybe one car in the drive thru.
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 5AM - 7:30PM |
| Sunday | 5AM - 7:30PM |
Starbucks Coffee Company offers a generally positive experience with friendly and efficient staff. Nikki is highly appreciated for her excellent memory of orders and her genuine care for customers, often having drinks ready before orders are placed. She creates a welcoming atmosphere and helps start the day on a good note. Another staff member, Haley, is also recognized for being polite, friendly, and efficient, making visits pleasant. The store staff demonstrates a willingness to correct mistakes, as seen when a mobile order was fixed and a gift card was provided. However, some issues like mobile order errors and limited availability of special red cups during promotions can cause frustration. Overall, the staff's friendly attitude and good service make Starbucks a comfortable place, despite occasional corporate-related concerns or operational hiccups.