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“Honestly, a pretty dirty little spot. Homeless people hang out in there for 6 to 7 hours straight. Some of them smell like they haven't showered in years. The staff is very friendly and professional. You can tell that they could all work somewhere more appealing than where they are. But given the area in general, they have chosen to do their best at this downtown McDonald's.“
“Amazing service, super friendly staff, and great location! Special mention to Abbie, who was super nice. We ordered hot teas, and she could see that it was hard to hold on to, so she just grabbed additional cups so we could place the original cups in them, and comfortably hold our drinks. She was also really nice, and the service was very prompt. Great service and great location!“
“What a great, positive experience. The restaurant design is cold modern. No human interaction or anything in the design. Order at the touch screen. But they had put up scarecrows and nice decorations. They ran out of large fry containers, but the woman made sure we knew that we got two mediums in place of one large. She was so kind and generous. Great eye contact. I have never felt so cared about at a McDonald's or even known that I wanted to feel cared about at a McDonald's. The team seemed relatively happy to be there doing their jobs. Thank you Harper Rd McD for putting people first. It was really felt.“