McDonald's
101 Hylton Ln, Beckley
(304) 252-8286
Recent Reviews
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Why does this place always run out of sweet tea? The last 4 times, which is in this past month they ran out. Is management not ordering enough? If there are promotions then the order for that needs to be more. Thy do a wonderful job though always friendly service and fresh food. Just up that tea order managers.
Service: 3
Employees are very unpleasant
Atmosphere: 1
Service: 1
Frys we're hot Hamburger was Luke warm
Food: 3
Service: 5
Sat inside for over 15 minutes waiting for food, while at least 6-7 other people got their food before us that ordered after us. I had to ask for my food to get the order started. Then got nothing but attitude from the man that i spoke too. Even other customers stepped in and said i shud have been offended a discount or even some free cookies for waiting and getting an attitude from the employee. Poor service and terrible wait times.
Atmosphere: 1
Food: 1
Service: 1
What a great, positive experience. The restaurant design is cold modern. No human interaction or anything in the design. Order at the touch screen. But they had put up scarecrows and nice decorations. They ran out of large fry containers, but the woman made sure we knew that we got two mediums in place of one large. She was so kind and generous. Great eye contact. I have never felt so cared about at a McDonald's or even known that I wanted to feel cared about at a McDonald's. The team seemed relatively happy to be there doing their jobs. Thank you Harper Rd McD for putting people first. It was really felt.
Atmosphere: 3
Food: 5
Service: 5
The new ordering system makes McD even less personal, but it’s the same fast factory food. They now charge for each little extra. Ahh well, they are there when you need them.
Pro tip: Order from the app before going in for a truly impersonal experience.
Atmosphere: 3
Food: 3
Service: 2
I Loved this place!
Atmosphere: 5
Food: 5
Service: 5
Trump loves it too. In your face RFK JR. Lol
Food: 5
Service: 3
***UPDATE 092625***
Showed up at 1230am because Google says they're open til 1am, and verified by business. CLOSED. That's ok because I didn't want diarrhea anyway. McDonald's quality has become so bad across the board, that they are constantly ranked the worst quality in every category of their food.
The app almost never works properly and i've been stuck having to pay full price and losing all my rewards points at the same time.
Atmosphere: 1
Food: 1
Service: 2
Very helpful staff
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Its the better service out of the 4 locations in the county. Its McDonald's
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Double Cheeseburger
Stopped in for breakfast. First off hate ordering from a computer. Hit pay at counter. Stood there for almost 15min watching people who ordered after me get there meal. So I just left.
Atmosphere: 1
Service: 1
Full McDonalds on a Friday night, at least 15 people waiting on food. But oddly enough mine only took 4 minutes and 55 seconds(I timed it because of reviews). Not bad I'd say, and my customized sandwiches were correct.
Atmosphere: 5
Food: 5
Service: 5
Ordered a very small order 1 small drink, 1 mcchicken and 1 fry. Took them 10 15 minutes to prepare and I get my mcchicken with nothing on it. No mayo, or even lettuce.
Terrible service
Atmosphere: 1
Food: 1
Service: 1
I thought maybe I miss McDonald's, it's been a few years, I'll try it. Shocked at how terrible and expensive the food really has become. Was it always this bad? Could this same business survive if they just opened? I don't see how. Do yourself a favor and find a new hamburger home. I'm not going back, check out some other places, McDonald's isn't worth your money anymore.
Atmosphere: 1
Food: 1
Service: 1
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