McDonald's
28 Morgan Square, Berkeley Springs
(304) 258-9540
Recent Reviews
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Good place most time
Atmosphere: 4
Food: 4
Service: 3
3.49 for a small fry....heck of a profit from a small potato. I miss the dollar menu RIP McDonald's we had a good run but you're too expensive for fast food and mid service. Wendys doesnt cut corners McDonald's does.
Food: 2
Food was fine. Manager on duty was screaming at employees and being incredibly toxic and rude. One employee stood up for themself, and manager told them to clock out and leave during a lunch rush. Unprofessional and needs management training.
Atmosphere: 1
Food: 4
Service: 2
In and out order. On the run. All in all in 10 minutes. Filet of fish, med. Coke
Atmosphere: 3
Food: 4
Service: 4
Ordered a quarter pounder with cheese and bacon with no onions. Looked like they doubled the onions. Chicken nuggets for the dog that weren't even in the box and buffalo chicken sandwich that was just thrown together.
Food: 4
Service: 3
Avoid this place if you are keto or buy burger patties for your dog. They charge $3.09 for one patty. The franchisee is a rip off artist. Go elsewhere.
This location is typically better than most others, however, there are times when what I order isn't available.
Placing a mobile order can be tricky for this company. Some locations do not have or offer what you find online.
For this particular visit, I ordered a meal and paid extra for a large drink.
When I arrived to the pick-up window, the employee informs me that they are out of the specific drink I requested.
This was unfortunate because it's the primary reason for stopping.
I refused any other drink and it was left at that, no further reimbursement or compensation for neglecting to have what I wanted.
After driving away, I find that my sandwich was not properly made. I paid for bacon on the sandwich, again paying extra, and did not receive what I wanted. I added nuggets to the order to take home, only to find a ton of napkins in the bag and no dipping sauce.
Checking the receipt, these things were requested.
Mildly disappointing due to being away from home and on the go. 😞
I will reiterate that this store tends to be better than most others in the vicinity, and that ride can be substantial based on proximity.
The employees, for the most part, are pleasant even though there are those who bring down the experience from time to time. This visit was decent in that regard, outside of the person handling the food a bit unfamiliar with how to rectify the situation.
The order taker, is someone I find usually doing this job, is extremely pleasant.
Sadly, food has become overly expensive and attention to detail is important for those of us on the road.
Atmosphere: 4
Food: 3
Service: 3
Customer service was great and so was food. Thank you for great experience.
Atmosphere: 5
Food: 5
Service: 5
The inside of my bun was molded. I got a fish sandwich and had to open it up to put the fish in the middle of the bun
Atmosphere: 1
Food: 1
Service: 1
Nice place for a quick meal. Food isn't to bad for it being fast food. Employees a generally nice people.
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
Ordered 4 double cheese burgers for a friend and myself. Food and service were good.
Atmosphere: 5
Food: 5
Service: 5
I stopped after my kids appointments to get them lunch and honestly not going back. I understand working while sick it happens but the women puking in the bathroom then comes out starts working and I see her eating from my food as there putting it on the trey like really you nasty women.
Atmosphere: 4
Food: 2
Service: 1
Used drive thru for mobile order. Person started taking order and then cut me off to help girl in other lane that must have been a local and then helped the car behind her that also had WV plate so probably another local. Ended up in drive thru for 21 minutes. Food was cold by time we got it. Pooper way to handle customers. Not local but go through area several times a year. Will likely wait for Winchester next time through. Not first bad experience with this store.
Atmosphere: 3
Food: 3
Service: 1
Smores mcflurry for the win!
Atmosphere: 5
Food: 5
Service: 5
Very large, pay attention when navigating the large parking lot for others who may not be paying attention. Service was quick!
Atmosphere: 3
Food: 3
Service: 5
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