Jersey Mike's Subs
71 Jefferson Crossing Way, Charles Town
(304) 725-0070
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71 Jefferson Crossing Way, Charles Town
(304) 725-0070
Never disappoints, this crew is the best.
Atmosphere: 5
Food: 5
Service: 5
Had the worst customer service experience today, the young lady making the subs was rude and has no customer service skills.
Atmosphere: 1
Food: 5
Service: 1
So little meat on a cheesesteak it’s ridiculous. I shouldn’t need to order double meat for what is standard meet at other locations.
Food: 1
Ordered a catering box on the spot, and i was in and out. They even left the store to get a box and came back to put it in. 10/10
Atmosphere: 5
Food: 5
Service: 5
Nice little place to eat, great subs
Atmosphere: 3
Food: 5
Service: 5
Poor management. Who ever runs the store let 4 kids barely out of school by them selfes during the dinner time hours. Which is very busy. Online order said it would be ready in 15min. 40 min later. They said another 20min cause they are so busy. Asked for a refund . So they had to call a manager to find out how but it has to be from there corporate office in 5-7days since it was an online order.
Over the past month and a half we have visited this location 4 separate times. The lack of cleanliness is becoming concerning now. Yesterday as well as the previous visits the female’s restroom, their floors, their tables and their serving station (during times of days when they were not busy) are not clean. With that many employees and the cost of their subs there’s no reason why this location should ever be in this condition. The plus side is their staff has excellent customer service skills.
I watched an employee make a sandwich, use a broom, write with a sharpie and work the cash register all in the same set of gloves. By the time my sandwich was ready I didn’t even want it after witnessing this. The drink area was a mess also. This location needs some serious help and heath inspector visit.
Love # 2 but with swiss instead of provolone. Mayonaise amd tomato is all for me for toppings. 3 star for atmosphere is only because its freezing in any one that I have been in.
Always a great sub here... no.13 Mike's way is my favorite
Restaurantji Recommends
Change Pepsi to Coke
The subs are fresh made and delicious
Way better than subway
Store could have been cleaner. Prep station definitely needed a clean. People were nice but kind of gross to watch your food get made. And VERY EXPENSIVE like the five guys of subs!!
We came in from Texas for birth of grandson…. Every time we come into town we know we can count on Jersey Mike’s. After long day we were starving & JM was perfect! Highly recommend.
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