Today we came in and they were extremely under staffed, we completely get it because of the snow. doordashers everywhere, one lady picked up 7 bags for doordash. Crazy!! They’re working this hard with only 4 employees!! I would like to mention Patricia! She was sooo sweet and so understanding and made sure we all set and okay! Thank you Patricia for being so kind and understanding, your smile was radiating joy.
Atmosphere: 4
Food: 4
Service: 5
Seaaira Olazabal
I don’t know who was working tonight, but everything was fresh and packaged so nicely! Thank you.
Atmosphere: 5
Food: 5
Service: 5
K
I’ve been going to this McDonald’s for years, ever since the new manager took over the service has gotten horrible. People wait 30 mins for everything including just a basic coffee. If I want to wait 30 minutes for my food I wouldn’t go to fast food.
Atmosphere: 3
Food: 3
Service: 1
Kerry Williams
Got drinks thru the drive thru.
Atmosphere: 3
Food: 3
Service: 4
Jacob Spurgeon
Always click the now serving button before the order is ready!!! Bad ethics
J
Lovely location
Atmosphere: 5
Food: 5
Service: 5
2ctheocean
Imagine thinking that forcing the door dashers into your already out onto the street drive through line is a good idea and will lead to hapoy customers. Soggy burgers and poor service all around.
Atmosphere: 1
Food: 1
Service: 1
Kayla \u0026 Shaney McCoy
Cynthia is truly an asset to this store. I greatly appreciate her cheerful attitude and how kind and helpful she was today.
Atmosphere: 5
Food: 5
Service: 5
Chloe Alvarez
This McDonald’s is the worse Ive ever been to the place is okay but the service is terrible. You guys need better service i have been waiting for my curbside pickup and i was in a rusg and i had to go inside because it take a long time and they still got my order wrong so i left.
Atmosphere: 2
Food: 3
Cristy Rutherford
Every.Single.Time!! My order is wrong. Made it out to grab breakfast to go this morning, and, like a dummy, I didn’t actually open the wrappers to check before I drove off. I ordered a Sausage, Egg, and Cheese McMuffin with hash brown and tea, and a Sausage, Egg, and Cheese biscuit with hash brown and tea. First, the 2 teas were all concentrate—you know, that dark cloudy color—but no big deal because I can water those down at home. I got the 2 hashbrowns👏🏻👏🏻, no McMuffin at all. Instead, I received 1 biscuit with sausage only, and 1 biscuit with the yellow folded egg only. They had 2 people working the 1st window, and 3 people working the 2nd window, and still both meals were wrong. Oh, and, of course, no going back to fix it because breakfast is over. I tried calling, as I always do, and the mailbox is not accepting messages, as it never does. Hopefully, showing the manager this review with the date and timestamp will allow me to get part of my money back, or at least replacement sandwiches, the next time I can make it there before breakfast is over.🤦♀️
Food: 1
Service: 2
Recommended dishes: Big Mac, Cheeseburger, Mcdouble, Hash Browns
This place robs door dash customers!!! Do not door dash food with this place. Twice they stole money from me. I ordered 8pies 2 doubles cheeseburgers 2 regular cheeseburgers and two drinks for a total of 40$...I got 2pies, 2 double cheeseburgers, 1 cheeseburgers and 2 drinks. They wont answer their phones and they wont fix their mistakes. The first time this happened I wrote it off as they may of been busy, this time im sure they are stealing money from their door dash customers. My bag was sealed when the dasher gave it to me. I see the order ticket where they marked off everything and their initials were JV. Please, I hope this helps someone else not feel how I feel right now...robbed.
Andrew Creager
When I Ordered Breakfast on the Mobile App 10:47am and they Don’t Stop Serving Breakfast till 11:00 they will Charge Your Card and They Won’t Make Your Order Then they ask where was you when you put the order in like that has something to do with it! The app accepted my order and charged my card and gave me a code to give it the drive-through I live 2 min away I arrived 10 min before 11:00 just to be told, sorry we don’t have your order. We no longer are serving breakfast when I asked OK well I need my money back because you guys charge my card they told me sorry call customer service. Have a good day.! This place has the shittiest workers I’ve ever seen in any fast food place. Their attitudes are horrible. It’s unreal.! what happened to genuine customer service! A simple I am so sorry, sir. This is what happened. Let me show you how to get a refund.
Atmosphere: 1
Food: 1
Service: 1
Eli Heindel
I had a really disappointing experience at this McDonald’s. Every trash can inside was overflowing, with trash scattered all over the floors and even on the tables. The place felt dirty and poorly maintained, which made it hard to enjoy the meal at all. On top of that, the food tasted off, like it wasn’t fresh and it was grimy. To make matters worse, they still managed to get our order wrong. Overall, it was a frustrating visit and not what I expect from a McDonald’s.
Atmosphere: 1
Food: 1
Service: 2
Kristen Vale
90% of the time, order is wrong and/or we have items missing. Then going in store to clarify and try to get our order corrected, they still get it wrong. I don’t ever really leave reviews, but it’s to the point of ridiculousness, and extremely excessive with this location every. Single. Time.
Service: 1
Brian Ringel
Worst run McDonald's I've been to. 2 weeks ago they didnt give me the apple pies I ordered.
Today I ordered on the app and had to sit in the drive thru for 15 minutes at the 3rd pick up window. They sent 4 other cars to spots to pick up there stuff while I sat there. They are trying to make their pick up times good while people sit there and still wait. They didnt give the apples in my 2 kids meals and didnt give any bbq sauce for the order.
Today we came in and they were extremely under staffed, we completely get it because of the snow. doordashers everywhere, one lady picked up 7 bags for doordash. Crazy!! They’re working this hard with only 4 employees!! I would like to mention Patricia! She was sooo sweet and so understanding and made sure we all set and okay! Thank you Patricia for being so kind and understanding, your smile was radiating joy.
Atmosphere: 4
Food: 4
Service: 5
I don’t know who was working tonight, but everything was fresh and packaged so nicely! Thank you.
Atmosphere: 5
Food: 5
Service: 5
I’ve been going to this McDonald’s for years, ever since the new manager took over the service has gotten horrible. People wait 30 mins for everything including just a basic coffee. If I want to wait 30 minutes for my food I wouldn’t go to fast food.
Atmosphere: 3
Food: 3
Service: 1
Got drinks thru the drive thru.
Atmosphere: 3
Food: 3
Service: 4
Always click the now serving button before the order is ready!!! Bad ethics
Lovely location
Atmosphere: 5
Food: 5
Service: 5
Imagine thinking that forcing the door dashers into your already out onto the street drive through line is a good idea and will lead to hapoy customers. Soggy burgers and poor service all around.
Atmosphere: 1
Food: 1
Service: 1
Cynthia is truly an asset to this store. I greatly appreciate her cheerful attitude and how kind and helpful she was today.
Atmosphere: 5
Food: 5
Service: 5
This McDonald’s is the worse Ive ever been to the place is okay but the service is terrible. You guys need better service i have been waiting for my curbside pickup and i was in a rusg and i had to go inside because it take a long time and they still got my order wrong so i left.
Atmosphere: 2
Food: 3
Every.Single.Time!! My order is wrong. Made it out to grab breakfast to go this morning, and, like a dummy, I didn’t actually open the wrappers to check before I drove off. I ordered a Sausage, Egg, and Cheese McMuffin with hash brown and tea, and a Sausage, Egg, and Cheese biscuit with hash brown and tea. First, the 2 teas were all concentrate—you know, that dark cloudy color—but no big deal because I can water those down at home. I got the 2 hashbrowns👏🏻👏🏻, no McMuffin at all. Instead, I received 1 biscuit with sausage only, and 1 biscuit with the yellow folded egg only. They had 2 people working the 1st window, and 3 people working the 2nd window, and still both meals were wrong. Oh, and, of course, no going back to fix it because breakfast is over. I tried calling, as I always do, and the mailbox is not accepting messages, as it never does. Hopefully, showing the manager this review with the date and timestamp will allow me to get part of my money back, or at least replacement sandwiches, the next time I can make it there before breakfast is over.🤦♀️
Food: 1
Service: 2
Recommended dishes: Big Mac, Cheeseburger, Mcdouble, Hash Browns
Restaurantji Recommends
This place robs door dash customers!!! Do not door dash food with this place. Twice they stole money from me. I ordered 8pies 2 doubles cheeseburgers 2 regular cheeseburgers and two drinks for a total of 40$...I got 2pies, 2 double cheeseburgers, 1 cheeseburgers and 2 drinks. They wont answer their phones and they wont fix their mistakes. The first time this happened I wrote it off as they may of been busy, this time im sure they are stealing money from their door dash customers. My bag was sealed when the dasher gave it to me. I see the order ticket where they marked off everything and their initials were JV. Please, I hope this helps someone else not feel how I feel right now...robbed.
When I Ordered Breakfast on the Mobile App 10:47am and they Don’t Stop Serving Breakfast till 11:00 they will Charge Your Card and They Won’t Make Your Order
Then they ask where was you when you put the order in like that has something to do with it! The app accepted my order and charged my card and gave me a code to give it the drive-through I live 2 min away I arrived
10 min before 11:00 just to be told, sorry we don’t have your order. We no longer are serving breakfast when I asked OK well I need my money back because you guys charge my card they told me sorry call customer service. Have a good day.! This place has the shittiest workers I’ve ever seen in any fast food place. Their attitudes are horrible. It’s unreal.!
what happened to genuine customer service! A simple I am so sorry, sir. This is what happened. Let me show you how to get a refund.
Atmosphere: 1
Food: 1
Service: 1
I had a really disappointing experience at this McDonald’s. Every trash can inside was overflowing, with trash scattered all over the floors and even on the tables. The place felt dirty and poorly maintained, which made it hard to enjoy the meal at all. On top of that, the food tasted off, like it wasn’t fresh and it was grimy. To make matters worse, they still managed to get our order wrong. Overall, it was a frustrating visit and not what I expect from a McDonald’s.
Atmosphere: 1
Food: 1
Service: 2
90% of the time, order is wrong and/or we have items missing. Then going in store to clarify and try to get our order corrected, they still get it wrong. I don’t ever really leave reviews, but it’s to the point of ridiculousness, and extremely excessive with this location every. Single. Time.
Service: 1
Worst run McDonald's I've been to. 2 weeks ago they didnt give me the apple pies I ordered.
Today I ordered on the app and had to sit in the drive thru for 15 minutes at the 3rd pick up window. They sent 4 other cars to spots to pick up there stuff while I sat there. They are trying to make their pick up times good while people sit there and still wait. They didnt give the apples in my 2 kids meals and didnt give any bbq sauce for the order.
Atmosphere: 1
Food: 2
Service: 1
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