Pizza was cold and small. I didn't enjoy it like I did in the past. I paid $4.50 for it. If I could add a picture I would to show how small the slice was.
Atmosphere: 4
Food: 3
Service: 4
Binup Dahal
Very bad customer service. I asked twice before buying a slice of chicken pizza questioning if the topping was only chicken or other meats added too? The service lady answered only chicken. Later I found out that there was bacon added too and I requested her to exchange for vegetarian slice but she refused to blaming me that the pizza was touched. Also, instead of realizing her mistake, they started laughing among themselves. What a childish and stupid behavior from the service people. I had not touched the pizza slice, and the pizza was on the plate infront of her. Her name was 1428 KEASHA F. No work ethics, zero respect to customers. Shame.
Food: 1
Service: 1
Alex Kalex
We order chicken pizza . She gave bacon pizza which we don’t eat asked Keasha F to swap without leaving the lobby she refused with rude attitude.
Atmosphere: 1
Food: 1
Service: 1
George Ray IV
Saturday afternoon at the Casino and they only have two people working. No pizzas ready in the window. Absolutely horrible preparation 👎🏾
Atmosphere: 1
Food: 2
Service: 2
Droop 15
The cheese sticks were horrible and cust service awful... They seem like they didn't care...I will not be coming back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Breadsticks
Emily Trippett
I've definitely had better frozen pizza or even a gas station. Garbage. Tossed it out and went home hungry.
Nhien Nguyen
Waited 20 minutes for food. Sat at a table and watched up to 10 people order after me and get their food. When I went up to check on the status of my food, (once they were done talking with the other worker) walked slowly over to the food warmer to pull out the food and put them in the bag. Why did it take so long to get the food?? The garlic knots and pepperoni bombs were hard as a rock. I couldn't eat them at all. Food isn't cheap here and if I'm going to spend my money, at least let me be able to eat the food.
Atmosphere: 1
Food: 1
Service: 1
mcvmarie
Yummy pizza! I love the supreme and meat lovers. Miss Sandy is so sweet and helpful. I appreciated her service on my visit.
Atmosphere: 5
Food: 5
Service: 5
Daris W.
Food and service is always good here! Going to try the new items tonight so stay tuned I will let you know about the Caprese salad:-) we tried the Caprese salad that night and it was very good just highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
Google user
The only good pizza here was the plain pizza because they put an additional seasoning on top, the meat and pepperoni were lacking flavor. I don't particularly recommend this place.
The only good pizza here was the plain pizza because they put an additional seasoning on top, the meat and pepperoni were lacking flavor. I don't particularly recommend this place.
Wheelchair accessibility: Wheelchair accessible parking and seating.
janetgA704DA
This is a pizza place inside of Hollywood Casino. They have shut down the casino's buffet so this place is quite busy. You stand in line & order pieces of pizza. The staff was slow in making pizzas so limited choices. We waited until a pepperoni pizza came out of oven so we got back in line but by the time the 3 people in front of us got their pizza the pepperoni pizza was gone. When we finally got pizza slices they were very good! Excellent crust. Courteous staff
It was my Mom's 80th birthday and I was so disappointed in the waiter not giving her special attention. First, he brought her meal out last, not sure if you train your waiters but hers is a tip. You always plate the VIP at the table first. He did bring a very nice desert to her, but he dropped it off at the top of the table, did not even server her the desert nor wish a happy birthday. Wasn't a special moment for my mom like a wanted it to be. Found out the next day my Mom likes the steak house not the terrace. So, its a bit my fault for not booking the right restaurant.
It was an activity - some friends and I had a fun night out hvi g dinner, playing the ponies, then a few slots. The prime rib at the buffet was good. The only negative is the pervasive cigarette smoke. I am hypersensitive though do it any by have bothered others as much.
Winplaceandshow
The restaurant was very busy and our server covered several tables, each with several guests. After placing the drink order and saying we were getting the buffet, she didn't get back to us for a half an hour. We saw her working other tables, just not enough staff.
Pizza was cold and small. I didn't enjoy it like I did in the past. I paid $4.50 for it. If I could add a picture I would to show how small the slice was.
Atmosphere: 4
Food: 3
Service: 4
Very bad customer service. I asked twice before buying a slice of chicken pizza questioning if the topping was only chicken or other meats added too? The service lady answered only chicken. Later I found out that there was bacon added too and I requested her to exchange for vegetarian slice but she refused to blaming me that the pizza was touched. Also, instead of realizing her mistake, they started laughing among themselves. What a childish and stupid behavior from the service people. I had not touched the pizza slice, and the pizza was on the plate infront of her. Her name was 1428 KEASHA F. No work ethics, zero respect to customers. Shame.
Food: 1
Service: 1
We order chicken pizza . She gave bacon pizza which we don’t eat asked Keasha F to swap without leaving the lobby she refused with rude attitude.
Atmosphere: 1
Food: 1
Service: 1
Saturday afternoon at the Casino and they only have two people working. No pizzas ready in the window. Absolutely horrible preparation 👎🏾
Atmosphere: 1
Food: 2
Service: 2
The cheese sticks were horrible and cust service awful... They seem like they didn't care...I will not be coming back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Breadsticks
I've definitely had better frozen pizza or even a gas station. Garbage. Tossed it out and went home hungry.
Waited 20 minutes for food. Sat at a table and watched up to 10 people order after me and get their food. When I went up to check on the status of my food, (once they were done talking with the other worker) walked slowly over to the food warmer to pull out the food and put them in the bag. Why did it take so long to get the food?? The garlic knots and pepperoni bombs were hard as a rock. I couldn't eat them at all. Food isn't cheap here and if I'm going to spend my money, at least let me be able to eat the food.
Atmosphere: 1
Food: 1
Service: 1
Yummy pizza! I love the supreme and meat lovers. Miss Sandy is so sweet and helpful. I appreciated her service on my visit.
Atmosphere: 5
Food: 5
Service: 5
Food and service is always good here! Going to try the new items tonight so stay tuned I will let you know about the Caprese salad:-) we tried the Caprese salad that night and it was very good just highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
The only good pizza here was the plain pizza because they put an additional seasoning on top, the meat and pepperoni were lacking flavor. I don't particularly recommend this place.
Restaurantji Recommends
The only good pizza here was the plain pizza because they put an additional seasoning on top, the meat and pepperoni were lacking flavor. I don't particularly recommend this place.
Wheelchair accessibility: Wheelchair accessible parking and seating.
This is a pizza place inside of Hollywood Casino. They have shut down the casino's buffet so this place is quite busy. You stand in line & order pieces of pizza. The staff was slow in making pizzas so limited choices. We waited until a pepperoni pizza came out of oven so we got back in line but by the time the 3 people in front of us got their pizza the pepperoni pizza was gone. When we finally got pizza slices they were very good! Excellent crust. Courteous staff
It was my Mom's 80th birthday and I was so disappointed in the waiter not giving her special attention. First, he brought her meal out last, not sure if you train your waiters but hers is a tip. You always plate the VIP at the table first. He did bring a very nice desert to her, but he dropped it off at the top of the table, did not even server her the desert nor wish a happy birthday. Wasn't a special moment for my mom like a wanted it to be. Found out the next day my Mom likes the steak house not the terrace. So, its a bit my fault for not booking the right restaurant.
It was an activity - some friends and I had a fun night out hvi g dinner, playing the ponies, then a few slots. The prime rib at the buffet was good. The only negative is the pervasive cigarette smoke. I am hypersensitive though do it any by have bothered others as much.
The restaurant was very busy and our server covered several tables, each with several guests. After placing the drink order and saying we were getting the buffet, she didn't get back to us for a half an hour. We saw her working other tables, just not enough staff.
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